Sr. Manager, Customer Insights

2 weeks ago


Rogers, United States Mondelez International Full time

Job DescriptionAre You Ready to Make It Happen at Mondelz International?Join our Mission to Lead the Future of Snacking. Make It With Pride.We are a high-performing, collaborative team driven by a competitive spirit. We bring proactive solutions to our stakeholders that are based on shopper insights. We foster a supportive team atmosphere to amplify individual strengths and curiosity. We actively engage with and give back to our community through volunteerism and outreach support. We value a diversity of talent, experiences, and backgrounds to expand our team culture. Role would be a hybrid setting of 3 days a week in our Rogers, AR. office Role is car eligibleKey Responsibilities Build lasting business relationships based on trust and confidence Demonstrate leadership by providing and showing a problem-solving mindset with direct reports Support customer sales team and other internal stakeholders with fact based selling stories Provide category and market share trends, along with forward-looking forecasting Effective data visualization and confident presentation skills to internal and external stakeholders Leverage multiple data and industry sources to monitor category, shopper, and competitive trendsWhat you will bringA desire to drive your future and accelerate your career with experience and knowledge in:Experience in using retailer / customer data, shopper insights and analytics to develop compelling retail customer plans ideally in the FMCG/CPG industryHigh proficiency in base business tools (Excel/PowerPoint), with expertise in data modelling with data visualization tools (experience with Tableau is a must)In-depth knowledge in analyzing and creating visualizations of large amounts of dataExperience in presenting to retailer teams, and in negotiation planning/joint business planningStrong knowledge and usage of market segmentation modelsProven track record in persuasively influencing and aligning key customers and business stakeholders in a highly matrixed organizationAble to partner well with marketing, sales and external agenciesWhat extra ingredients you will bring:Proactive business curiosity Bachelor's Degree Required Minimum: 7-10 years in Shopper Insights, Category Management, or CPG Sales Analytics Experience leading & developing direct reports Demonstrate use case w/ Luminate Channel Performance Scan & Shopper Behavior Panel data Demonstrate use case w/Nielsen or Circana Syndicated Scan & Panel Demonstrate problem-solving skillset/mindset to answer ambiguous business questions Ability to thrive in a fast-paced environment; comfortable with prioritizing multiple deliverables & overlapping deadlines, and strong interpersonal skills to manage expectations The anticipated base salary range for this position is $130,900 - 179,950 ; the exact salary depends on several factors such as experience, skills, education, and budget.
The salary range may vary based on geographic location.
In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.
In addition, Mondelez offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others.
Many of these benefits are subsidized or fully paid for by the company.No Relocation support availableBusiness Unit SummaryThe United States is the largest market in the Mondelz International family with a significant employee and manufacturing footprint. Here, weproduce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and
Chips Ahoy cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country. Mondelz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.Job TypeRegularShopper InsightsInsights



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