Community Relations Director

1 week ago

Hammond, United States Disability Solutions Full time

Description:

The Phoenix at Hammond is seeking a Community Engagement Director to join their team

The Community Engagement Director reports to the Executive Director

PURPOSE

Sales & Marketing | Community Relations

The Community Engagement Director is responsible for hands on sales execution at the community level through generating new sales leads, converting leads to move-ins, implementing Phoenix sales systems, developing eternal business relationships to generate referrals.

PRINCIPLE DUTIES AND RESPONSIBILITIES

Sales & Marketing | Community Relations

Accounting

  • Codes and submitts community sales department invoices for processing and payment. Understands and manages the department budget to include labor and the other expenses and its impact on the community's bottom line.

Analysis/Reporting

  • Provides detailed and accurate weekly and monthly sales and marketing productivity reports, critical success factors (comparing industry trends), including analysis, to the community Executive Director and/or Phoenix senior operations team
  • Manages sales and marketing data, audits, training, analysis, and implementation
  • Maintains a thorough working proficiency of Customer Relationship Management (CRM) lead tracking database and keeps all contact records current.
  • Ensures inquiry forms are always available at the front desk
  • Ensures qualified leads are entered into the CRM database
  • Completes Marketing Action Plan when required on a timely basis each month
  • Conducts bi-annual competitive market research and provide the regional sales team with all data (i.e., including rates, apartment sizes, services, and amenities) necessary to complete an accurate ranking and analysis of designated competitors in the communities' market.
  • Understands competitive opportunities & threats and presents strategic alternatives to combat these to the Executive Director and Regional Sales Team.

Communication

  • Presents the company in a positive and professional manner
  • Presents self in a positive and professional manner
  • Meets monthly with sales team to review sales and marketing activity, quality assurance, and other key marketing issues
  • Assists in completion, production, and roll-out of Standard Operation Procedures

Sales

  • Strives to educate the community at large about Phoenix's unique approach to senior living services.
  • Recognizes opportunities to market Phoenix Senior Living communities and acts upon them as appropriate
  • Works in partnership with corporate Marketing Support to insure new lead generating activity has appropriate marketing support to maximize effectiveness
  • Provides customer service by responding to corporate phone, mail, or email inquiries and appropriately communicating to the community(s)\Regional Operations Team
  • Positively influences and impacts sales activities for the community
  • Assures that occupancy and sales productivity goals are consistently met
  • Meets or exceeds standards in sales productivity
  • Conducts tours with prospective residents and their families
  • Personally closes new sales in the community
  • Implements, monitors, and promotes resident referral programs to generate new referrals
  • Conducts professional outreach for lead generation purposes
  • Maximizes occupancy and revenue opportunities for the community


Requirements:

EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION

Sales & Marketing | Community Relations

  • College degree preferred, 3-5 years experience in sales and marketing, preferably in senior housing
  • Previous experience working with the elderly and/or disabled in a paid or volunteer position is highly desirable

LICENSE CERTIFICATION

Not applicable.

SKILLS AND ABILITIES

Sales & Marketing | Community Relations

  • Computer proficiency with working knowledge of Windows, Power Point, Excel software
  • Ability to be flexible and work in an environment that promotes teamwork and collaboration
  • Excellent communication skills, both verbal and written and the ability to relate in a positive and professional way to a diverse resident and employee population
  • Ability to maintain a high level of confidentiality regarding residents, employees, staff and the community
  • Demonstrated ability to set priorities, complete assignments in a timely manner while managing multiple duties and responsibilities
  • Demonstrated ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving

PHYSICAL REQUIREMENTS

In an 8 hour workday, associate may stand / walk:

Hours at one time: 2-4

Total hours/ day: 4 6

In an 8 hour workday, associate may sit:

Hours at one time: 0 - 2

Total hours/ day: 2 4

In an 8 hour workday, associate may drive:

60-120 minutes, 3 4 times a week

Associate will support / assist: (Maximum lbs)

Frequency: 50 lbs

Occasionally: 150 lbs

Associate will lift / carry (Maximum lbs)

Frequency: 40 lbs

Occasionally: 70 lbs

Associate will use hands for repetitive:

Simple grasping, pushing, and pulling, fine manipulation

Associate should be able to:

Bend: Occasionally

Squat: Occasionally

Kneel: Occasionally

Climb:Occasionally

Reach:Occasionally, 3 feet




PI8e0822b08fbf-31181-34882186

  • Community Relations Director

    2 weeks ago

    Hammond, United States Phoenix At Hammond Full time

    Job DescriptionJob DescriptionDescription:The Phoenix at Hammond is seeking a Community Engagement Director to join their team!The Community Engagement Director reports to the Executive DirectorPURPOSESales & Marketing | Community RelationsThe Community Engagement Director is responsible for hands on sales execution at the community level through generating...

  • Community Relations Director

    1 week ago

    Hammond, United States Phoenix At Hammond Full time

    Job DescriptionJob DescriptionDescription:The Phoenix at Hammond is seeking a Community Engagement Director to join their team!The Community Engagement Director reports to the Executive DirectorPURPOSESales & Marketing | Community RelationsThe Community Engagement Director is responsible for hands on sales execution at the community level through generating...

  • Strategic Community Engagement Director

    7 days ago

    Hammond, Louisiana, United States Phoenix At Hammond Full time

    About the Role">The Phoenix at Hammond is seeking a highly skilled and experienced Strategic Community Engagement Director to join their team. As a key member of the community, this role will be responsible for developing and executing strategic plans to engage with local communities, promote our services, and drive sales growth.">Job Description">This...

  • Community Engagement Director

    1 week ago

    Hammond, Louisiana, United States Phoenix At Hammond Full time

    Job SummaryThe Community Engagement Director is a key member of our team at Phoenix At Hammond, responsible for generating new sales leads and converting them into move-ins. This role requires strong communication skills, the ability to work in a fast-paced environment, and a passion for providing exceptional customer service.About the RoleIn this position,...

  • Community Engagement Director Position

    1 week ago

    Hammond, Louisiana, United States Disability Solutions Full time

    Community Engagement Director OpportunityWe are seeking a highly skilled Community Engagement Director to join our team at Disability Solutions.The successful candidate will be responsible for driving sales execution at the community level, generating new sales leads, and converting them into move-ins. They will also implement Phoenix sales systems, develop...

  • Senior Community Engagement Director

    7 days ago

    Hammond, Louisiana, United States Phoenix At Hammond Full time

    About the RoleWe are seeking a highly skilled Senior Community Engagement Director to join our team at Phoenix At Hammond. This is a unique opportunity to leverage your sales and marketing expertise to drive business growth and build strong relationships with our community members.Job SummaryThe Senior Community Engagement Director will be responsible for...

  • Community Engagement Manager

    1 week ago

    Hammond, Louisiana, United States Phoenix At Hammond Full time

    The Phoenix at Hammond is seeking a highly motivated and experienced Community Engagement Director to join their team. As a key member of the senior living community, this individual will be responsible for developing and executing sales strategies to drive revenue growth, improving customer engagement, and fostering strong relationships with residents,...

  • Senior Community Engagement Specialist

    1 week ago

    Hammond, Louisiana, United States Phoenix At Hammond Full time

    Community Engagement Director Job DescriptionThe Phoenix at Hammond is seeking a highly skilled and experienced Community Engagement Director to join their team. This role involves hands-on sales execution at the community level, generating new sales leads, converting leads to move-ins, implementing Phoenix sales systems, and developing eternal business...

  • Director of Quality

    2 months ago

    Hammond, United States Hammond Group, Inc. Full time

    Company DescriptionHammond Group is a global manufacturer of technically supported battery oxides, red leads, expanders, and other specialty chemicals, with a focus on serving the battery industry for advanced energy storage applications. With 90 years of experience, Hammond serves automotive, industrial, and telecom battery manufacturers with innovative...

  • Branch Director

    2 weeks ago

    Hammond, United States VitalCaring Full time

    As we expand our services in new and existing markets, we're looking for a Branch Director who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, Called to serve patients in their home. The Branch Director wears many hats, but most importantly the Branch Director is the heart of the branch. In this role, you will...

  • Healthcare Operations Director

    7 days ago

    Hammond, Louisiana, United States Athletico Physical Therapy Full time

    Athletico Physical Therapy is a dynamic and forward-thinking organization dedicated to delivering exceptional rehabilitative services. As a Healthcare Operations Director, you will play a pivotal role in leading the day-to-day operations of our clinic in Hammond, IN.Compensation:We offer a competitive salary of approximately $110,000 per year, reflecting the...

  • RN Clinical Director

    1 week ago

    Hammond, Louisiana, United States LHC Group Full time

    We are seeking a skilled Registered Nurse to serve as a Clinical Director for our Home Health Services team in the Hammond area. This role involves overseeing clinical operations and ensuring high-quality patient care.Job Summary:The Registered Nurse will be responsible for coordinating patient care plans, conducting clinical assessments, and collaborating...

  • Director of Service

    2 months ago

    Hammond, United States Peak Sports MGMT Full time

    Position Title: Director of ServiceCompany: Peak Sports MGMTLocation: Southeastern Louisiana Athletics (Hammond, LA)Company Overview: Peak Sports MGMT is a leading third-party multimedia rights organization specializing in partnering with college athletic departments to optimize their corporate partnerships. In collaboration with the Southeastern Louisiana...

  • Medical Director of Primary Care

    7 days ago

    Hammond, Louisiana, United States Oak Street Health Full time

    Job Opportunity at Oak Street HealthWe are seeking a highly skilled Medical Director of Primary Care to join our team in Indiana. This is a full-time position with a competitive salary and benefits package.About the RoleThe Medical Director of Primary Care will be responsible for providing high-quality, patient-centered care to older adults in our local...

  • Business Development Director

    1 week ago

    Hammond, Louisiana, United States Ross Downing CDJR Full time

    Job OpportunityWe are seeking an experienced Business Development Director to lead our sales department at Ross Downing CDJR.About the JobThe successful candidate will be responsible for driving sales growth, enhancing customer satisfaction, and ensuring a high-performing sales team. The ideal candidate will have a proven track record of success in...

  • Physical Therapy Clinic Director

    1 week ago

    Hammond, Indiana, United States Athletico Physical Therapy Full time

    Job SummaryWe are seeking a highly skilled Physical Therapy Clinic Director to join our team at Athletico Physical Therapy in Hammond, IN. As a key member of our leadership team, you will be responsible for overseeing daily clinic operations while delivering exceptional patient care.About UsAthletico Physical Therapy is a leading provider of physical therapy...

  • Membership Director

    6 months ago

    Hammond, United States YMCA of the USA Full time

    Job Description Qualifications 1)Associate’s degree in related field or equivalent is preferred. 2)Minimum 2 years related experience is required. 3)Certified CPR/First Aid/AED and attend New Hire Orientation within designated time of hire. 4)Ability to relate effectively to diverse groups of people from all social and economic segments of the...

  • Branch Director

    2 weeks ago

    Hammond, LA, United States VitalCaring Full time

    As we expand our services in new and existing markets, we're looking for a Branch Director who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, Called to serve patients in their home. The Branch Director wears many hats, but most importantly the Branch Director is the heart of the branch. In this role, you...

  • Communications Officer 1

    4 months ago

    Hammond, United States Southeastern Louisiana University Full time

    The Southeastern Louisiana University's Police Department invites applicants for the position of Communications Officer 1. This position serves as the communications hub for the Southeastern Louisiana University Police Department and receives and routes all calls for service (emergency and non-emergency) via police radio, telephone, and walk-in reports. This...

  • Healthcare Director

    1 week ago

    Hammond, Indiana, United States Athletico Physical Therapy Full time

    Job OverviewAthletico Physical Therapy is seeking a skilled Healthcare Director to lead our clinic in Hammond, IN. As a key member of our team, you will be responsible for overseeing daily operations and delivering exceptional patient care.Salary: $85,000 - $105,000 per yearAbout the RoleThis full-time position offers a competitive salary, robust continuing...