Current jobs related to Senior Customer Service Representative - Phoenix - NTT DATA
-
Senior Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States NTT DATA Full timeJob Title: Senior Customer Service RepresentativeNTT DATA is seeking a Senior Customer Service Representative to join our team for a temporary assignment. As a key member of our operations team, you will be responsible for handling inbound and outbound calls from participants and prescribers to start and process order requests.Key Responsibilities:Answer...
-
Customer Service Representative
2 months ago
Phoenix, United States Acro Service Corp Full timeJob title :: Unclaimed Property Representative (Hybrid)Payrate :: $18 per hour without benefits (MAX)Duration :: 12 Months Contract (Possible Extension or FTE)Location :: Phoenix, AZ, 85007 (Hybrid Flexibility)Shift :: Mon-Fri [8 AM – 5 PM]Position Overview: The Unclaimed Property Hotline Representative serves as the primary point of contact for Unclaimed...
-
Customer Service Representative
2 months ago
Phoenix, United States Acro Service Corp Full timeJob title :: Unclaimed Property Representative (Hybrid)Payrate :: $18 per hour without benefits (MAX)Duration :: 12 Months Contract (Possible Extension or FTE)Location :: Phoenix, AZ, 85007 (Hybrid Flexibility)Shift :: Mon-Fri [8 AM – 5 PM]Position Overview: The Unclaimed Property Hotline Representative serves as the primary point of contact for Unclaimed...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States Helios Commercial Service Partners Full timeJob Title: Customer Service RepresentativeAbout the Job:Helios Commercial Service Partners is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for answering customer inquiries, scheduling service requests, and providing exceptional customer service.Responsibilities:• Answering...
-
Senior Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States NTT DATA Full timeJob Title:Senior Customer Service RepresentativeJob Summary:Handles inbound/outbound calls from participants and/or prescribers to start and process order requests. Researches and investigates orders using PeopleSafe and LINKS. Researches issues sent by Customer Care, Account Managers, internal customers, and Quality Assurance relative to the customer...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States Maximus Services, LLC Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Maximus Services, LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer care to our clients in the healthcare industry.Key ResponsibilitiesProvide customer service for basic and routine inquiries and problems via multiple...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States MAXIMUS Full timeJob Summary:We are seeking a skilled Customer Service Representative to join our team at MAXIMUS. As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving problems via the phone. Your primary function will be to provide exceptional customer service, responding to customer inquiries and resolving issues in a...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States Acro Full timeAt Acro, we are seeking a skilled Customer Service Representative to join our team in a fast-paced call center environment. The ideal candidate will possess excellent communication skills, a positive attitude, and a strong ability to multitask.The Customer Service Representative will be responsible for handling inbound telephone calls related to tax...
-
Senior Customer Service Representative
1 month ago
Phoenix, AZ, United States NTT DATA Full timeJob Title: Senior Customer Service Representative (Temporary 4 months) Industry : Healthcare FSLA status : Non-Exempt Department : Operations Level : Entry to Mid-level Location : Phoenix, AZ Pay Rate : 19.68 At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States NTT DATA Full timeJob Title: Senior Customer Service Representative (Temporary 4 months)About the Role:NTT DATA Services is seeking a Senior Customer Service Representative to join our team for a 4-month or longer temporary assignment. The ideal candidate will have 1+ year of customer service experience, interacting with others, and a strong understanding of MS Office and...
-
Customer Service Representative
5 days ago
Phoenix, United States Acro Service Corp Full timeJob Title: Customer Service RepresentativeDuration: 6 months (Possibility of extension)Location: Phoenix , AZ, 85007(Remote)Pay: $20/hour on w2 basis without benefits*NO C2C**Looking for Local Arizona citizen only*Job Description:Remote but needs to report to office first day for orientation. Responsible for professionally and courteously serving customers...
-
Customer Service Representative
5 days ago
Phoenix, United States Acro Service Corp Full timeJob Title: Customer Service RepresentativeDuration: 6 months (Possibility of extension)Location: Phoenix , AZ, 85007(Remote)Pay: $20/hour on w2 basis without benefits*NO C2C**Looking for Local Arizona citizen only*Job Description:Remote but needs to report to office first day for orientation. Responsible for professionally and courteously serving customers...
-
Healthcare Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States Della Infotech Full timeJob SummaryWe are seeking a skilled Healthcare Customer Service Representative to join our team at Della Infotech. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities• Handle customer inquiries and...
-
Customer Service Representative
2 months ago
Phoenix, United States Domino's Pizza LLC Full timeThe Customer Service Representative uses standard operating procedures (SOP) to processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Assists leader with other duties as assigned, i.e., routing, inven Customer Service Representative, Customer Service, Representative, Processing, Accounting, Retail, Restaurant
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States MAXIMUS Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at MAXIMUS. As a Customer Service Representative, you will provide exceptional customer care to vulnerable communities in America who need to navigate complex healthcare plans.Our comprehensive training program will equip you with the knowledge and skills necessary to...
-
Customer Service Representative
3 months ago
Phoenix, United States Wells Fargo Full timeProvide expertise and resources that allow branch employees to make recommendations on products and services that best accommodate the customer. Provide an exceptional internal customer experience while taking in-bound calls, providing procedural sup Customer Service Representative, Customer Service, Customer Experience, Representative, Training, Retail,...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States RemX Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our team at RemX. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional...
-
phoenix, United States Acro Service Corp Full timeJob title :: Unclaimed Property Representative (Hybrid)Payrate :: $18 per hour without benefits (MAX)Duration :: 12 Months Contract (Possible Extension or FTE)Location :: Phoenix, AZ, 85007 (Hybrid Flexibility)Shift :: Mon-Fri [8 AM – 5 PM]Position Overview: The Unclaimed Property Hotline Representative serves as the primary point of contact for Unclaimed...
-
Customer Service Representative
3 months ago
Phoenix, United States Distribution International Full timeTopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Distribution International is part of the TopBuild family of companies, which comprises of approximately over 450 branch loca Customer Service Representative, Customer Service, Representative, Retail
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States Domino's Pizza LLC Full timeCustomer Service Representative Job DescriptionAt Domino's Pizza LLC, we're looking for a Customer Service Representative to join our team. As a CSR, you'll be the first point of contact for our customers, providing a fun and exciting environment while taking orders.Key Responsibilities:Provide exceptional customer service and ensure a positive experience...
Senior Customer Service Representative
2 months ago
Job Title: Senior Customer Service Representative (Temporary 4 months)
Industry: Healthcare
FSLA status: Non-Exempt
Department: Operations
Level: Entry to Mid-level
Location: Phoenix, AZ
Pay Rate: 19.68
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
NTT DATA Services currently seeks a Senior Customer Service Representative to join our team for a 4 month or longer temporary assignment. If you feel you are qualified by the description below, please apply for a chance to interview and discuss your skills & qualifications.
You will join and work with a team of talented people who enjoy solving tough problems and improving the healthcare industry. They believe in supporting both personal and professional growth. That means, they pay attention to goals, celebrate milestones, and highly encourage learning opportunities.JOB SUMMARY
Handles inbound/outbound calls from participants and/or prescribers when needed to start and process order requests. Ability to research and investigate orders using PeopleSafe and LINKS. Research issues sent by Customer Care, Account Managers, internal customers and Quality Assurance relative to the customer service experience. Notifying requestor of decisions, changes, or other relevant information pertaining to request/inquiry. Responsible for researching and resolving payment issues. Call to offer a direct sale of medications to participants and posting payments to the proper account. Perform required transactions to complete mail order prescriptions. Follow through on standard operating procedures, problem-solving and troubleshooting within guidelines. Ability to work under strict turn-around-times.Responsibilities
Answer incoming calls from members, providers, and plan sponsors to verify insurance coverage
Reverify Medicare Part D coverage as required
Research and verify correct member information
Provide resolution to questions and concerns regarding coverage and plans
Other duties as assigned by management
JOB QUALIFICATIONS
1+ year(s) of customer service experience involving interacting with others
1+ years of MS Office experience
1+ year of experience in a call center environment
1+ years of health care or insurance industry
High School diploma or GEDESSENTIAL FUNCTIONS
All duties and responsibilities are essential job functions and are subject to possible modification to reasonably accommodate individuals with disabilities. Other functions and accountabilities may be assigned from time to time. Regular attendance is an essential function of this position. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently.TYPICAL PHYSICAL DEMANDS
Requires sitting for long periods of time. Some bending, stretching or reaching required. Requires the physical dexterity to operate a keyboard, calculator, telephone, copier and other office equipment as necessary. Requires ability to perform data entry functions for 95% of the scheduled work shift and perform duties in a fast-paced environment with high demands and tight deadlines. Requires ability to view computer monitor for long periods of time without eyestrain.About NTT Data, Inc.
NTT DATA, Inc. partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. NTT DATA, Inc. is part of the NTT DATA family of companies, together comprising a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and is part of NTT Group, a partner to 85 percent of the Fortune 100. Learn more at https://us.nttdata.com/en/.EEO Statement
NTT DATA, Inc. (the "Company") is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex sexual orientation genetic information, physical or mental disability, veteran or marital status, or any other class protested by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.
#INDHRS
