Program Quality Manager

3 days ago


Louisville, United States Disability Solutions Full time
Job Description How does it feel to work on a team driven to make a big impact? Empowering.

BAE Systems, Combat Mission Systems, is seeking a Program Quality Assurance Manager for the Louisville, Kentucky site. In this role as the Program Quality Assurance (PQA) Manager, you will be responsible for leading a team of Quality Program Engineers (QPEs) to ensure the implementation of standardized quality methods across all phases of the program lifecycle. Your focus will be on aligning quality practices to support program success through consistent planning, risk management, and structured problem-solving. You'll be charged to drive quality strategies that enhance program execution, customer satisfaction, and overall performance. As the PQA Manager, you'll oversee the establishment of a standardized battle rhythm, ensuring consistent quality reporting and effective communication with both internal and external stakeholders. By leveraging the expertise of the QPE's and implementing best practices, you'll foster a culture of quality and continuous improvement across multiple programs.

Key Responsibilities:
  • Lead team of 5-6 Quality Program Engineers (QPEs) to effectively support program objectives.
  • Mentor and guide the development of the QPEs ensuring robust quality plans, adherence to standards, and timely resolution of issues, while fostering a culture of continuous learning and high performance.
  • Develop and maintain a structured cadence for consistent quality reporting across programs, ensuring alignment across program lifecycle phases.
  • Oversee planning efforts for future work through the bases of estimate (BOE)/proposal process, ensuring accurate and thorough quality inputs.
  • Implement strategies to identify and address risks across programs, fostering proactive risk management strategies.
  • Enable QPEs to provide effective guidance on structured problem-solving methods to Program Managers when challenges arise.
  • Facilitate communication and manage expectations with internal and external customers, promoting a collaborative and customer-focused approach.
  • Collaborate with peers to ensure optimal resource allocation across programs.
  • Act as the voice of Quality at leadership meetings and customer briefings, prompting action by highlighting risks, addressing issues, and showcasing program achievements.
  • Drive a culture of quality excellence and continuous improvement through regular training, best practices, and team collaboration.
Note about Schedule: Position is Hybrid-friendly on the "3-2-1" schedule.Required Education, Experience, & Skills
  • Typically requires a Bachelor’s degree plus eight (8) years related experience, or the overall equivalent;
  • Proven financial acumen including working experience with budgets, earned value management systems (EVMS), and basis of estimates (BOEs);
  • Quality, Program, or Control Account Management experience working within an EVMS environment;
  • Leadership experience in either a supervisory or management role;
  • Excellent communication skills, verbal and written;
  • Sound problem-solving and analytical skills;
  • Customer-focused, both internal and external;
  • Proficient in MS Office (Word, Excel, PowerPoint) and industry-specific software applications;
  • While this role is hybrid-friendly, must be based within a reasonable commute to the Louisville, KY site. Relocation assistance is available;
  • Ability to support travel of up to 25% for site and customer visits;
  • Able to support initial training and immersion based out of the York, Pennsylvania site for about one month.
Preferred Education, Experience, & Skills
  • DoD contracting experience;
  • Experience with risk-based decision making (e.g. APQP or R&O manager);
  • Certifications: ASQ (e.g., CQE, CQM/OE), PMP, Lean Six Sigma.


Pay Information
Full-Time Salary Range: $115100 - $195700

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Platforms & Services BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you’ll find a rewarding career that truly makes a difference.

The Platforms & Services (P&S) sector under BAE Systems, Inc does the big stuff: the armored combat vehicles, naval guns, missile launchers, and naval ship repair…just to name a few. Our employees take pride in the work they do and why they do it. They are on the front lines every day, building our products to protect the lives of those who serve. We may be biased, but we think P&S does some of the coolest work around, and we think you will too.

Our Commitment to Diversity, Equity, and Inclusion:
At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.
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