Center Clinical Manager
1 week ago
We’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.The Center Clinical Manager at our Olney location is a healthcare and leadership-focused position working directly with patients and their families, doctors and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to all patients. Center Clinical Managers will facilitate interdisciplinary support and collaboration within and across care teams to ensure our patients receive high quality care in a timely manner. They will develop care team members in their assigned Center to make sure they are providing care consistent with ChenMed standards. In addition to conducting all activities as outlined in the Job Description for Care Promoters, the Center Clinical Manager will perform the following duties:ESSENTIAL JOB DUTIES/RESPONSIBILITIES:Provides extraordinary customer service and professionalism to all internal and external customers (including patients and other team members) at all times.Identifies patient service requirements by establishing personal rapport with potential and actual patients and other persons in a position to understand service requirements.Ensures clinical and quality standards of ChenMed are consistently met.Collaborates with team members to ensure quality and consistency of Daily and Super Huddles.Addresses / resolves any customer-service issues and elevate them to Center Manager and/or Market Clinical Manager when needed.Maintains patient confidence and protect operations by monitoring confidential information processingServes as hiring manager for Care Promoters, X-ray tech and Med Tech.Collaborates with Care Promoter’s assigned PCP to manage performance of Care Promoters including, annual review, goal setting, corrective action, PIP, and termination.Monitors team performance from a clinical perspective, identify issues, work through resolutions and provide both informal and formal feedbackOrients new Care Promoters to their duties including philosophy of care, patient flow and clinical competencies.Provides ongoing education and training in collaboration with the Market Clinical Manager to enable team members to meet patient care and organizational priorities.Ensures completion of patient care requirements by scheduling and assigning care team members and following up on work results.Ensures operation of medical and administrative equipment by verifying emergency equipment availability; ensuring completion of preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.Monitors the number of patients and wait time to ensure proper flow of patients from check-in through appointment to check-out.Triages patient phone messages making sure patient calls are thoroughly vetted and routed to the correct team member and returned in an appropriate time frame.Maintains medical supplies inventory by studying usage reports; identifying trends; anticipating needed supplies; approving requisitions and cost allocationsCompletes all required training to dispense medications from medication room.Other responsibilities may include:Assists in screening of walk-ins.Ensures accuracy of medications provided to patients.Ensures accurate indexing of all paperwork. Inspects pharmacy log and inventory.Monitors physicians’ activities and assist with their needs.Maintains clinical and quality control logs, including Diagnostic Tracking.Coordinates sending out of lab specimens.Ensures all related reports, labs and information are available in patients’ medical records prior to their appointment.Other duties as assigned by Center Manager or Market Clinical Manager.KNOWLEDGE, SKILLS & ABILITIES:Excellent oral and written communication skills.Empathy towards our patients at all timesAbility to collaborate with team members, including doctors, nurses, front desk staff, center managers, and market leaders.Mindset focused on solving problems for patients and achieving team goalsKnowledge of medical products, services, standards, policies and procedures.Skill in operating phones, personal computer, software and other IT systems.Skill in taking patients’ vital signs, and obtaining blood and other samples for laboratory work.Ability to pay close attention to detail and to ensure accuracy of reports and data.Ability to manage multiple processes and lead a team of Medical Assistants, X-ray Technician and Pharmacy Technicians.Ability to maintain effective and organized systems to ensure timely patient flow.Ability to be calm and flexible in busy or stressful situations.Bilingual a plus.This position may require some local travel to assist in covering other centers.This position requires 5% of travel nationwide.EDUCATION AND EXPERIENCE CRITERIA:High school diploma or GED equivalent requiredBA/BS degree in Business or Healthcare Administration or a healthcare related field preferredActive and good standing Licensed Practical Nurse (LPN) in current state of employment OR a nationally accredited Certified Medical Assistant required; other clinical licensure/certifications above the minimum requirement may also be consideredA minimum of 5 years progressive work experience in a medical clinic, hospital or similarly regulated healthcare environment requiredA minimum of 2 years management experience with direct reports required; in a medical clinic, hospital or similarly regulated environment strongly preferredIV Therapy certification for LPNs where required by State Board of NursingBasic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employmentExperience working with geriatric patients is preferredEMR system experience a plusWe’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.Current Employee apply HERECurrent Contingent Worker please see job aid HERE to apply
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Center Clinical Manager
2 months ago
Philadelphia, United States ChenMed Full timeWe’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...
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Center Clinical Manager
3 weeks ago
Philadelphia, United States ChenMed Full timeWe're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to...
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Center Clinical Manager
2 months ago
Philadelphia, United States ChenMed Full timeWe’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...
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Center Clinical Manager
6 months ago
Philadelphia, United States ChenMed Full timeWe’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...
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Center Clinical Manager
6 months ago
Philadelphia, United States ChenMed Full timeWe’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...
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Center Clinical Manager
7 days ago
Philadelphia, United States ChenMed Full timeWe’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...
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Center Clinical Manager
1 week ago
Philadelphia, United States ChenMed Full timeWe’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...
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Center Clinical Manager
1 week ago
Philadelphia, United States ChenMed Full timeWe’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...
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Center Clinical Director, Associate
4 days ago
Philadelphia, United States ChenMed Full timeCenter Clinical Director, Associate at ChenMed summary: The Center Clinical Director, Associate supervises and trains primary care providers while also managing direct patient care. This role emphasizes clinical quality, efficiency, and patient satisfaction, alongside leadership duties to cultivate a strong team culture. The position requires a medical...
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Senior Clinical Nurse Manager
1 day ago
Philadelphia, United States Roosevelt Rehabilitation and Healthcare Center Full timeWe are seeking an experienced Registered Nurse to join our team as a Senior Clinical Nurse Manager at Roosevelt Rehabilitation and Healthcare Center.The estimated salary for this role is between $85,000 - $110,000 per year, depending on experience.**About the Role:**The Senior Clinical Nurse Manager will be responsible for overseeing the nursing staff and...
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Philadelphia, United States Clinical Magnet Full timeRole OverviewClinical Magnet, a division of Icon Medical Network, is seeking a highly skilled Perioperative Nurse to join our partner's team in Philadelphia, PA. This esteemed hospital system offers a collaborative work environment and a diverse patient population, providing opportunities for professional growth and development.Compensation PackageWe offer a...
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Center Clinical Director, Associate
4 days ago
Philadelphia, PA, United States ChenMed Full timeCenter Clinical Director, Associate at ChenMed summary: The Center Clinical Director, Associate supervises and trains primary care providers while also managing direct patient care. This role emphasizes clinical quality, efficiency, and patient satisfaction, alongside leadership duties to cultivate a strong team culture. The position requires a medical...
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philadelphia, United States ChenMed Full timeCenter Clinical Director, Associate at ChenMed summary: The Center Clinical Director, Associate supervises and trains primary care providers while also managing direct patient care. This role emphasizes clinical quality, efficiency, and patient satisfaction, alongside leadership duties to cultivate a strong team culture. The position requires a medical...
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Center Manager
3 weeks ago
Philadelphia, United States Hair Club Full timeFor over 45 years, weve helped more than half a million members reclaim their hair and their confidence. HairClub s vision is to be the most trusted personal image and lifestyle authority while achieving accelerated growth through powerful member experiences in Centers. With over 100 locations across the USA and Canada where we provide everything from hair...
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Center Manager
3 weeks ago
Philadelphia, United States HairClub Full timeFor over 45 years, we’ve helped more than half a million members reclaim their hair and their confidence. HairClub’ s vision is to be the most trusted personal image and lifestyle authority while achieving accelerated growth through powerful member experiences in Centers. With over 100 locations across the USA and Canada where we provide everything from...
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Clinical Manager
1 week ago
Philadelphia, United States Universal Health Services, Inc. Full timeResponsibilities Located on a 27-acre wooded campus, Fairmount Behavioral Health System is a peaceful, therapeutic environment for patients and families. Fairmount is a major regional resource for children, adolescents and adults who have psychiatric and behavioral problems as well as alcohol and drug dependency needs. The spacious campus borders Fairmount...
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Medical Clinic Operations Director
6 days ago
Philadelphia, Pennsylvania, United States Excel Medical Center Full timeExcel Medical Center is a dynamic and growth-oriented healthcare practice dedicated to serving the medically underserved adult population in Philadelphia. We are seeking an experienced Medical Clinic Operations Director to join our team.">About the Role:This is a leadership position responsible for overseeing the day-to-day operations of our medical clinics,...
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CLINICAL PHARMACY OPERATIONS MANAGER
1 month ago
Philadelphia, United States Temple Health Full timeProvides innovative leadership to maximize the Pharmacy department's contribution to overall clinical performance. Oversees all aspects of pharmacy services including, budget preparation and maintenance for clinical services and educational requirements, departmental and customer satisfaction, and ongoing definition of the metrics to implement and track the...
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Clinical Health Educator and RN Liaison
2 weeks ago
Philadelphia, Pennsylvania, United States Esperanza Health Center Full timeAbout Esperanza Health CenterEsperanza Health Center is a healthcare provider dedicated to delivering exceptional patient care.Job DescriptionThis role involves 0.5 FTE of Prevention Nurse responsibilities and 0.5 FTE as a Care Team RN. The Prevention Nurse plays a key role in implementing preventive health activities, providing education, support, and...
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Clinical Operations Manager LPN
22 hours ago
Philadelphia, Pennsylvania, United States ChenMed Full timeAt ChenMed, we are seeking an experienced Clinical Operations Manager LPN to lead our clinical team in Philadelphia, Pennsylvania. This is a challenging and rewarding role that requires strong leadership skills, excellent communication abilities, and a passion for delivering high-quality patient care.About the RoleThe successful candidate will be responsible...
