Vacation Package Specialist

1 week ago


Hilton Head Island, United States Marriott Vacations Worldwide Full time

Are you looking for a place where meaningful moments are made together?  

 

At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Vacation Package Specialist at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. 

 

Where great benefits lead to a life fulfilled. 

  • Competitive Pay 

  • Medical/Dental/Vision/401K opportunities 

  • Travel discounts 

  • Credit Union Membership 

  • Tuition Reimbursement 

  • Professional Counseling & Family Support 

  • Growth and Development Opportunities
     

*Benefit eligibility will vary by position 

 

As a Vacation Package Specialist a typical day will include:  

  • Promotes awareness of brand image internally and externally.   

  • Makes telemarketing calls and offers return vacation packages, book sales presentations and invite Owners and guests to special events. 

  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. 

  • Create spreadsheets to organize information related to Sales and Marketing activities (e.g., mailing lists, tours) 

  • Enter, retrieve, reconcile, and verify information in software involved in the sales process. Contact appropriate individuals or departments as necessary to resolve guest calls, requests, or problems.  

  • Assign lead calls or emails to Sales Executives based on online rotation.  

 

Guest Experience and Company Standards 

  • Welcome and greet guests and anticipate and address their needs. 

  • Interact with colleagues and guests professionally and promptly. 

  • Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational quality. 

  • Always follow company policies and safety procedures. 

 

To Become a Vacation Package Specialist at MVW:  

  • Available to work a flexible schedule to include weekends and holidays. 

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. 

  • Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance. 

  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.  

  • May be asked to operate company vehicles following our company policies and standards (including but not limited to golf carts).



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#LI-JH1

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.



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