Salesforce Program Manager
5 days ago
The Salesforce Program Manager is responsible for understanding business needs and developing solutions to meet those needs. This position requires a candidate to be local to Burbank and open to going to the client's workplace 2-3 days a week. Media experience is required. Roles and Responsibilities Effectively collaborate with the project team and client resources on technical consultative services during the duration of a delivery engagement Prepare Project Plan and implement the project within Time, Cost, and Resource constraints Program Planning, status tracking, & Monitoring of critical issues/risks across Salesforce.com projects Participate in Design Authority and Architecture review meetings with Clients and Salesforce Architects Work with other Salesforce Service Providers to ensure alignment with Global COE standards. Communication and Stakeholder Management at Program level Ensure overall program success by adhering to CoE goal Coordinate with respective Client teams for project-specific escalated and critical issues Qualifications: At least 15 years of experience in Information Technology At least ten years of related experience, including leading an organization through a CRM transition Project experience required, including at least six years of project management experience in SFDC Program Management or SFDC Solution Design experience Expertise in Project Management (includes issue/risk/escalation management, quality assurance, stakeholder management), Must have Salesforce knowledge on Configuration, Customization & Integration experience in SFDC Service Cloud Experience with delivering programs using various project management styles but with recent experience in Agile and Waterfall methodologies. Must have excellent oral and written communication, presenting, meeting facilitation, negotiation, decision-making, and problem-solving skills Experience defining business requirements, writing user stories, and providing detailed system and functional designs SFDC Integration experience Salesforce certification Other certifications in project methodology An advanced degree is preferred. Why Cognizant Salesforce Cognizant is one of the top 2 GSIs and is a trusted leader in designing, implementing, and driving ground-breaking experiences using Salesforce solutions. We have 9800+ Salesforce-skilled people globally. Ranked #3 in total number of certifications with an overall 4.77/5 rating in the Salesforce ecosystem. 2400+ projects for 800+ clients, many of which are Fortune 500 companies. Powered by our world-class global delivery, our unique partnership is based on our shared obsession with helping our clients create ground-breaking experiences. Cognizant's Salesforce services span Consulting & Advisory services, design, implementation, and continuous value improvement. 7 Innovation Partner Awards (Industry and market awards and rated the no.1 in 2 Industry Segments Applications will be accepted until 01/03/2025. The annual salary for this position is between $180,000-190,000, depending on the experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. #li-rc1
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Salesforce Lead Analyst
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Salesforce Lead Analyst
5 days ago
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Burbank, California, United States Alera Group Full timeDickerson Employee Benefits, an Alera Group Company, is a respected player in the group health insurance market.This role has primary responsibility for developing and maintaining strong relationships with our broker partners in the General Agent Sales Department.The successful candidate will need to have exceptional sales, customer service, and...
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Manager Trainee
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Onsite Case Manager
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Onsite Case Manager
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