Dock Attendant

*Work Schedule*
Standard (Mon-Fri)*Environmental Conditions*
Able to lift 40 lbs. without assistance, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)*Job Description*
Unity Lab Services provides a single source for coordinated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs.
*What will you do?*

* dock concierge, materials delivery, receiving shipments, shipping, customer service, coordinating dock operations and traffic, advising tenant deliveries
* Analyzes/maintains/reconciles various reports to ensure contractual requirements are met
* Proactively connect with the supervisor any customer concerns and/or potential problems and effectively address customer concerns within established resolution timeframes.
* Be involved with safety programs such as hazard identification, inspections and incident reporting/investigation as required.
* Engage in process improvement activities
* May perform other responsibilities as assigned by management
 
*Education*
High school diploma or equivalent required.
*Experience* 2 years of related experience within a warehouse or receiving dock is preferred. Experience working in customer service is also a plus.
*Knowledge, Skills, Abilities *
* Able to read, write, and speak English fluently
* Strong verbal and written communication skills, and desire to deliver excellent customer service. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values, including confidentiality.
* Possesses a strong desire to serve the customer, and the interpersonal skills to collaborate with various levels of personnel at the customer site.
* Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software. Uses interpersonal skills to multi-task and meet due dates as needed.
* Ability to work optimally independently as well as part of a cross functional team
* Solid understanding of MS Office. MS Word skills required: templates, styles, headers, working with cross referencing figures, tables, and sections
* Excellent interpersonal skills and attention to detail
* Ability to multi-task and under pressure
 
*Physical Requirements / Work Environment*
* Works primarily at customer sites, which may require independent work. Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc)
* Depending on the area of the building, personal protective equipment may be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (required for all colleagues), bump hats, and/or safety glasses.
* Regularly required to regularly stand, walk, bend, kneel, and lift 30 - 40lbs, and up to 50lbs occasionally.
* Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs
* Ability to work in environments with varied temperatures (cold rooms, outside, etc.)
* Ability to work overtime, as needed.

*Compensation and Benefits*
The hourly pay range estimated for this position based in California is $19.64–$29.46.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

* A choice of national medical and dental plans, and a national vision plan, including health incentive programs

* Employee assistance and family support programs, including commuter benefits and tuition reimbursement

* At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

* Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

* Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: [https://jobs.thermofisher.com/global/en/total-rewards](https://jobs.thermofisher.com/global/en/total-rewards)