Tech Support Specialist
4 days ago
DayToDay Responsbilities:
- Troubleshoot Cisco routers and circuit-related issues
- Manage escalations and provide customer updates
- Collaborate with internal teams (Tier 2, field support) and external vendors
- Prioritize and manage multiple tickets based on criticality
Must Have:
- 2+ years of networking experience, Cisco-focused
- Strong customer service and communication skills
- CCNA preferred (CCNP beneficial but not required)
- Ability to troubleshoot with tools like Splunk and the ticketing system
NiceToHave:
- Hands-on experience with Cisco routers and circuits
- CCNP certification (not required, but beneficial)
- Strong organizational and prioritization skills
- Ability to work well in a team and collaborate with vendors
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Program Support Specialist
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Residential Support Specialist
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Employee Relations Specialist
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Education Support Assistant
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Mental Health Specialist Physician
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Asset Protection Specialist
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Compassionate Healthcare Support Specialist
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Administrative Support Specialist
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Loss Prevention Specialist
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Women's Support Specialist
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Robotics and Automation Specialist
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Business Development Specialist
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HR Specialist
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HR Specialist
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HR Specialist
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HR Specialist
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Education Specialist
1 week ago
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Human Resources Specialist
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HR Specialist
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HR Specialist
4 weeks ago
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