Part Time Customer Service Rep
2 weeks ago
LabCorp is seeking a Customer Service Support Representative to join our team in Tulsa, Oklahoma. This is NOT a remote position.
This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently.
The Customer Service Support Representative will provide product education and handle a wide variety of questions while ensuring a world-class customer experience.
The ideal candidate will be passionate about Customer Service, have phlebotomy and/or lab work experience and will be motivated to work with a customer centric team in an innovative company.
Work Schedule: Monday - Tuesday 8:00AM - 4:30PM with rotating weekends Saturday - Sunday 7:00AM - 7:00PM
Work Location: Tulsa, OK
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Job Responsibilities
- Act a liaison between LabCorp, the customer base and patients
- Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet
- Speak with customers in a courteous, friendly, and professional manner using protocol procedures
- Inquire, clarify, and confirm customer requirements and understanding of the solution
- Provide additional customer education and information as needed
- Qualify and establish inbound new customers requesting LabCorp's products and services
- Work in multiple databases to research complex issues and questions
- Notify clients of test results in a timely and accurate manner
- Review test forms for accuracy and report any discrepancies
- Participate in activities designed to improve customer satisfaction and business performance
- Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance
Requirements
- High School Diploma or GED equivalent required
- Associate's degree highly desired
- 6 months or more prior experience in a customer service role is preferred
- 6 months or more previous experience in a phlebotomy or lab role is preferred.
- Experience working in a contact center/call center environment is preferred
- Prior healthcare industry, such as a physician's office or a hospital highly is a plus
- Knowledge of Microsoft Office suite is required
- Experience with Salesforce.com and/or Laboratory Information Systems is preferred
- Strong verbal and written communication skills and excellent ability to listen and respond
- Must be courteous with strong customer service orientation
- Excellent multitasking abilities required
- Strong flexibility and the ability to manage and adapt to changing priorities quickly
- Bilingual in English and Spanish highly desirable
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility.
For more information about how we collect and store your personal data, please see our Privacy Statement.
-
Client Service Rep | Medical
3 weeks ago
Tulsa, OK, United States DISH Full timeOur business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™. Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile, OnTech and GenMobile. As a part of the Customer Experience...
-
Sr. Customer Service Rep II
2 months ago
Tulsa, United States Futran Tech Solutions Pvt. Ltd. Full timeJob Title: Sr. Customer Service Rep II - Annuities (External) Sr. Associate, Customer Support (Internal) We are actively hiring Sr. CSR II's for the Annuities team at DXC! As a Sr. CSR II, you will handle customer service inquiries via the telephone and/or email and resolves problems. Use computerized systems for tracking, information gathering, and/or...
-
Patient Services Rep
4 days ago
Tulsa, United States Ardent Health Full timeOverview Join our team as a day shift, full-time, Patient Services Rep (PSR) in Tulsa, OK. Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. People-First: We prioritize your...
-
Customer Service Rep
3 days ago
Tulsa, United States Trulite Full timeCUSTOMER SERVICE REPRESENTATIVE I What Brought You Here Total compensation pay range: $18 to $24 DOE Quarterly safety bonus opportunities Quarterly production bonus opportunities Shift Days and Hours: Monday – Friday 8:00 am to 5:00 pm Benefits startingDAY ONE! Who You Are: Entry level position that provides customer service support in an industrial...
-
Patient Services Rep
3 weeks ago
Tulsa, United States Ardent Health Full timeOverviewJoin our team as a day shift, full-time, Radiology Administration Patient Services Rep in Tulsa, OK. Fulfilling your purpose begins here: People First, Always. Here's how we take care of our people: Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company...
-
Patient Services Rep
3 weeks ago
Tulsa, United States Ardent Health Full timeOverviewJoin our team as a day shift, full-time, Radiology Administration Patient Services Rep in Tulsa, OK. Fulfilling your purpose begins here: People First, Always. Here's how we take care of our people:Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company...
-
Customer Service Rep
1 day ago
Tulsa, United States Trulite Glass and Aluminum Solutions Full timeCUSTOMER SERVICE REPRESENTATIVE IWhat Brought You Here Total compensation pay range: $18 to $24 DOE Quarterly safety bonus opportunities Quarterly production bonus opportunities Shift Days and Hours: Monday - Friday 8:00 am to 5:00 pm Benefits starting DAY ONE! Who You Are: Entry level position that provides customer service support in an industrial...
-
Customer Service Rep
2 days ago
Tulsa, United States Trulite Full timeCUSTOMER SERVICE REPRESENTATIVE I What Brought You Here Total compensation pay range: $18 to $24 DOE Quarterly safety bonus opportunities Quarterly production bonus opportunities Shift Days and Hours: Monday Friday 8:00 am to 5:00 pm Benefits starting DAY ONE! Who You Are: Entry level position that provides customer service support in an industrial Related...
-
Customer Service Representative
2 weeks ago
Tulsa, United States CRH Full timeCRH - APAC - Central-Central West Region - Tulsa [Customer Service Representative] As a Customer Service Rep at CRH, you'll: Assist customer with product questions, ordering, order tracking, complaints and problems; Enter orders into system for billing and delivery; Prepare quotes and coordinate mailings of literature and samples; Coordinate delivery...
-
Patient Services Rep
4 weeks ago
Tulsa, United States Ardent Health Full timeOverview Join our team as a day shift, full-time, Radiology Administration Patient Services Rep in Tulsa, OK. Fulfilling your purpose begins here: People First, Always. Here's how we take care of our people: Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with...
-
Customer Service Rep
1 month ago
Tulsa, United States Oklahoma State University Medical Center Full timeUnder the direction of the Business Office Manager, the Customer Service Representative is responsible for providing customer service to patients over the phone or in person bringing all issues to a timely resolution. This position will represent OSU Medical Center in a professional manner through the display of a courteous and respectable attitude. Good...
-
Tulsa, United States DISH Full timeEchoStar has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America's First Smart NetworkTM. Today, our brands include EchoStar, Hughes, DISH TV, Sling TV,...
-
Account Manager/Customer Service Representative
1 month ago
Tulsa, United States Ajilon Full timeAjilon - JobID: D996863C-B468-44CF-A504-02C92EE7B846 [Customer Service Representative] As a Customer Service Rep at Ajilon, you'll: Address member inquiries, questions and concerns in all areas including products, tracking numbers, updating customer profiles, etc; Verify customer billing information and shipping address; Function efficiently and productively...
-
Tulsa, United States DISH Full timeCompany Summary EchoStar has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™. Today, our brands include EchoStar, Hughes,...
-
tulsa, United States DISH Full timeCompany SummaryEchoStar has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™.Today, our brands include EchoStar, Hughes,...
-
Tulsa, United States DISH Full timeCompany Summary EchoStar has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart NetworkTM. Today, our brands include EchoStar, Hughes,...
-
Tulsa, United States DISH Full timeCompany SummaryEchoStar has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™. Today, our brands include EchoStar, Hughes,...
-
Customer Service Representative
1 week ago
Tulsa, United States DISH Full timeCompany SummaryEchoStar has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™. Today, our brands include EchoStar, Hughes,...
-
Tulsa, United States DISH Full timeCompany SummaryEchoStar has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™. Today, our brands include EchoStar, Hughes,...
-
Tulsa, United States DISH Full timeJob Description Company SummaryEchoStar has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™.Today, our brands include...
