Senior Credit Card Account Manager

2 days ago

Phoenix, United States Disability Solutions Full time
Job Title:
Senior Credit Card Account Manager

Location:
CityScape

What you'll do:
As a Senior Commercial Credit Card Account Manager, you'll be responsible to support the growth of our largest commercial credit card clients. You will know and understand assigned clients commercial card spend patterns, identify potential future spend opportunities, assist in vendor receivables matching activities on behalf of the client and be a resource to both internal sales colleagues and clients on expanding the use of cards in client's payables operations, develop client's digital card and payments footprint via a consultative approach.

What we are looking for:
  • Monitor and understand client spend behavior, identify card spend opportunities, benchmark client program against peer set, understand industry best practices to assist clients with vendor engagement
  • Support the commercial card program value proposition and improve its features and benefits over time to ensure a best in class offering using both observed practices and client feedback
  • Execute plans for assigned card portfolios including all new and existing program and product development, implementation, roll out and campaign management.
  • Monitor, track and report key performance metrics including progress against portfolio goals/objectives and trend analysis to management and key stakeholders
  • Support implementation and operations teams to optimize current processes and long term process improvements by providing guidance, expertise and influence
  • Partner cross-functionally in the development of calendars, analysis and implementation of client campaigns and service offerings to drive acquisition and increase card payables adoption and overall usage of the product
  • Provide input into the creation of the card product roadmap and long-term strategies for commercial credit card products/, including recommendations on features, vendors and processes to enhance portfolio growth and profitability.


What you need to have:
  • Bachelor's degree (BA) or equivalent from a college or university and a minimum of (3) or more years related experience and/or training or the equivalent combination of education and experience. Work related experience should consist of relevant experience in the financial industry. May have completed a credit training program or have experience working in a branch or TM support or sales capacity.
  • Intermediate to advanced knowledge of general banking, including understanding of bank products, services, and regulations, policies and procedures, with an emphasis in treasury management, credit facilities, or a combination.
  • Intermediate to advanced knowledge of deposit and payment products, and online technology platforms, sales concepts, and banking regulations.
  • Strong oral, written, and interpersonal communication skills required.


Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

© Western Alliance Bancorporation

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