Assistant Store Director Store Engagement

7 days ago

Duluth, United States UNFI Full time

Purpose:The overall role and responsibility of this position is to provide store supervision and associate development, and to develop competency in all aspects of store management. This position works closely with the Store Director and department heads to plan for, and achieve maximum sales, proper controls, and positive working conditions. Position requires basic operational knowledge and exposure to all departments. This position assumes responsibility for entire store operations and related decisions as assigned in absence of Store Director, with an emphasis on key service and engagement operations, including cash controls, customer experience, front end and ecommerce operations, scheduling, and Human Resource functions within the store. Strong supervisory, administrative, and associate relations skills are essential. Position requires ability to encourage individual and group effort toward defined goals and to provide training, development, and work direction in a supportive and consistent manner. The Store Engagement Manager will work in partnership with the Store Sales and Operations Manager to ensure all areas of responsibility and operations are maintained.Job Responsibilities and Accountabilities: Works through Store Director and department heads to establish budget, plan for and achieve budgetary numbers and evaluate store in this light on an ongoing basiso Performs or assists in store grading at discretion of the Store Directoro Communicates consistently with department heads, concerning priorities and objectives Demonstrates understanding of store priorities and can anticipate changeso Shows initiative in problem solvingo Can readily adjust to changing conditionso Keeps Store Director informed to store conditions and decisions made Monitors store appearance and conditions to ensure high standards of cleanliness, efficiency, and productivityo Checks that store security conditions are maintainedo Assesses store conditions in each department no less than once per houro Checks conditions of parking lot and grounds for safety and cleanliness; smoking in designated location Monitors associate effectiveness and productivity and ensures efficient labor utilizationo Ensures store policies and procedures are enforcedo Reviews and approves weekly schedules before posted, monitors store conditions and makes appropriate adjustments throughout the week as necessaryo Monitors department planning systems in relation to objectives accomplishedo Checks that safety procedures are followed and working conditions are safeo Monitors customer relations and service levels to ensure a positive shopping environmento Monitors Cub Hub dashboard and holds teammates accountable daily for completion of training courses Participates in store meetingso Contributes to the decision-making process of the storeo Makes suggestions and recommendations for improvements Performs delegated Store Director responsibilities in the absence of Store Director or as assigned Supervises Front End Operationso Training and oversight of cashiers, CSM s, SCOT attendants, Service Center and Bookkeeping Supervises eCommerce departmento Overall operation including scheduling, picking, staging, metrics Supervises Maintenance departmento Ensures store conditions are properly maintainedo Performs probationary and regular performance reviewso Schedules personnel in collaboration with head of maintenance to ensure proper coverageo Training and oversight of cart retrieval procedures Performs store personnel functions as necessaryo Conducts screening interview and recommends candidates to department headso Consults with department heads about personnel problems and work to resolveo Administers corrective action notices and consults Store Director on terminationso Ensures compliance with union contract ruleso Payroll/timeclock managemento Worker s Compensation and General Liability reporting and follow up Oversees loss prevention functions to minimize losses and to ensure safe shopping and working conditionsJob Requirements:Relevant Experience, Education, Certification, Knowledge, Skills and Abilities Demonstrates functional/technical store operations expertise Proven managerial skills to successfully monitor performance and accountability Possess strong leadership skills with the ability to lead and motivate others Resourceful with ability to work across all areas of the business Possess the ability to motivate and work in cooperation with others to achieve desired results Demonstrates excellent written and verbal communication skillsMy Cub. My Way.We provide our customers the best grocery experience period by personalizing our customers
evolving needs with innovation, convenience and by supporting the communities we serve through delivering quality, variety and fresh groceries.At Cub we believe that diversity and inclusion are essential to our success as an organization, and we strive to create a work environment that fosters respect, fairness, and equal opportunities for all employees.We are committed to providing equal employment opportunities to all individuals without regard to race, color, religion, creed, sex (including pregnancy, sexual orientation, gender, gender expression, or gender identity), national origin, ancestry, physical or mental disability, medical condition, age, marital status, veteran or military status, or any other characteristic protected by applicable laws. This commitment extends to all aspects of employment, including recruitment, hiring, promotions, job assignments, training, compensation, benefits, and other conditions of employment.Cub will not tolerate unlawful discrimination or harassment of associates by anyone, including any manager, supervisor, co-worker, contractor, customer, supplier, vendor, or visitor.

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