Director, Developer Experience

2 months ago


New York, United States Capital One Full time
Center 3 (19075), United States of America, McLean, Virginia

Director, Developer Experience (DevEx) Technology and Product Risk Guide

As a Technology Risk Director in Capital One's Tech and Product Risk Office, you will apply your risk management, cyber, and technical expertise to the company's Technology organization. You will partner across Enterprise Services, Divisional CIOs, and Information Security teams to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders, and associates. You will collaborate with second lines of defense to lead and implement risk and control tools, techniques, and frameworks for the Technology organization, as well as provide direct tech risk advisory services into our first line Tech organization supporting our continuous integration and continuous delivery (CI/CD) ecosystem, DevOps processes, and SDLC framework. Your contributions will drive organizational and strategic change through risk identification, measurement, analysis, and reporting in order to better manage the company's risk in an open and collaborative environment.

Technology Risk Directors are experienced and progressive individuals that operate within a highly collaborative team environment to deliver value-added risk management services to our Technology savvy business partners. You will have a high level of exposure across lines of business and have the opportunity to work with senior Technology Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company. Proficiency in risk management program (ideally Technology risk-driven program) development and management are key to success in this role. The successful candidate will be an experienced risk management professional who understands cyber technology functions and organizations, with strong analytical, planning, strategic thinking, organizational, and communication skills.

Responsibilities:
  • Serve as the Technology Risk Guide leader for the Developer Experience Technology and Product Leadership Team and respective software engineering teams to propel technology risk agenda and help them make informed risk-based decisions.
  • Assist Tech and Product Risk leadership in delivering against their strategy and services
  • Provide oversight and guidance on key strategic Technology initiatives with a focus on initiatives to enhance CI/CD and SDLC practices (e.g., release decisioning policies, automated testing, etc.)
  • Serve as interdepartmental advisor, interfacing with technology lines of business and other areas such as second line Technology and Cyber organizations and Compliance; collaborate effectively across multiple organizations to achieve objectives
  • Identify and implement continual program enhancements based on industry standards and best practices related to risk management (especially technology risk) and aligned with Capital One's strategic risk direction
  • Gather risk and control data and reporting; perform initial analysis or potentially evaluate data provided by team analysts
  • Design and implement internal risk and control governance processes
  • Build successful relationships with DevEx tech and product, cyber and the developer community to understand the impact of technology risk on development and release practices.
  • Influence leaders within DevEx, Cyber, second line risk organizations, the developer community, and Internal Audit on key technology risks and actions needed
  • Develop and monitor risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness
  • Support Risk Control and Self Assessments (RCSAs)
  • Understand, document, and analyze current state capabilities leveraging one or more risk methods. Leverage industry benchmarking to determine best practices and lessons learned regarding components of the risk framework.
  • Write and revise documents such as policies, standards, procedures, and guidelines. Develop and enhance processes, tools, templates, and job aids. Draft, contribute to, edit, and deliver presentations that enable the design, development, refinement, and usage of risk methods.


Basic Qualifications:
  • Bachelor's Degree or military experience
  • At least 8 years experience in Cybersecurity, Technology, or Cyber Internal or External Audit, or a combination
  • At least 8 years of experience planning and leading IT audits or risk assessments
  • At least 5 years of People Management experience
  • At least 5 years of experience in data management and performing data analysis in support of cybersecurity assessments and control design in a cloud environment (preferably AWS).


Preferred Qualifications:
  • 12 years experience in Cybersecurity, Technology, or Cyber Internal or External Audit, or a combination.
  • Cybersecurity, technology risk, and technology specific certifications such as Certified Information Systems Security Professional (CISSP), AWS Security certification, Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Certified Information Security Manager (CISM), AWS DevOps certification
  • 10 years of experience in performing Control Self Assessments (CSAs), or completing assessments against established industry risk frameworks, including the NIST Cybersecurity Framework
  • 10 years experience performing data analysis in support of internal risk assessments and control reviews
  • 8 years of CI/CD, DevOps, SDLC framework experience
  • 3 years of Financial Services industry experience
  • Excellent verbal presentation and written communication skills to confidently interact with the cyber organization and enterprise stakeholders
  • Excellent problem-solving, analytical, and critical thinking skills to effectively respond to shifting priorities, demands, and timelines
  • Consulting experience with a Big 4 firm is a plus
  • Experience deploying, configuring, and performing risk assessments of industry leading CI/CD tools and supporting technologies (e.g., Jenkins, Artifactory/jfrog, kubernetes, etc.)
  • DevOps experience is a plus
  • Proficient with G Suite / Google Workspace for reports, analysis, and presentations is a plus


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $233,100 - $266,000 for Director, Cyber Risk & Analysis

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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