IT Support Analyst

1 month ago

Litchfield Park, United States Robert Half Full time
Description

We are in search of a IT Support Analyst to be a part of our team in Litchfield Park, Arizona. In this role, you will be primarily responsible for resolving service requests and incidents, maintaining data encryption systems, managing hardware and software, and handling administrative tasks associated with O365 accounts and Active Directory. This position offers a contract to hire employment opportunity.

Responsibilities

Address service requests and incidents effectively through a ticketing system.

Manage the relocation and changes of computers, phones, printers, and other peripheral devices.

Uphold the integrity of data encryption systems and ensure that computers are up-to-date with security patches and virus definitions.

Handle the maintenance of Anti-Virus systems to ensure a secure work environment.

Set up O365 accounts and manage updates to groups and permissions in Active Directory.

Validate the functionality of hardware and software through troubleshooting.

Utilize Microsoft SCCM and Windows desktop OS & Software for various tasks.

Oversee the configuration and deployment of Microsoft Server OS and Microsoft System.

Maintain an understanding of Microsoft Windows operations.

Handle lifting of equipment as part of job responsibilities.

Requirements

Minimum of 2 years of experience as a Help Desk Analyst or a similar role
Proficiency in Microsoft applications including Microsoft Server OS, Microsoft System, and Microsoft Windows
Solid understanding and experience with Active Directory
Knowledge of computer hardware and its key functions
Experience in configuration management and deployments
Familiarity with Microsoft SCCM for system management
Good understanding of anti-virus software and its applications
Excellent problem-solving skills and ability to troubleshoot technical issues
Strong communication skills to interact effectively with clients and team members
Ability to work in a team and collaborate with other professionals.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.

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