Store Manager

1 week ago

Marysville, United States Community Choice Financial Family of Brands Full time
Overview:

Our Assistant Store Managers develop their leadership skills in real time by assisting the Store Manager with account management (collections), customer outreach, and risk management. You will take part in overseeing, training, and coaching customer service representatives in the store while being a champion for compliance and ensuring Company standards are met. Your attention to detail and ability to follow the playbook will help foster the professional, respectful environment our customers and employees value. 

Responsibilities:

Train, coach, and supervise Customer Service Team Members to ensure adherence to quality standards, safety procedures, and Company policies.

 

Assess risk to identify acceptance or rejection of financial transactions, evaluate and accurately process loan/pawn applications, check cashing transactions and/or other relevant business.

 

Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition. Educate customers on all product offerings through the cycle of their financial transaction.

 

Work to grow your store by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in & hosting in-store & community events.

 

Participate in the hiring process for Customer Service Representative candidates.

 

Maintain office security and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.

 

Oversee account management and recovery processes while maintaining a focus on customer service to prevent loss and charge off accounts, including collection calls.

 

Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Conduct store audits to further ensure compliance of staff.

 

Monitor and maintain store appearance and address basic facility needs, including scheduling maintenance services. 

 

Assist in running the store and day-to-day operations in the absence of the Store or Area Manager.  

 

Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.

 

Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.

 

Ability to maintain a full-time work schedule with regular in-person attendance, including some weekend hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week.*

 

*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements.

Qualifications:
  • High School Diploma or equivalent required
  • Minimum one year of key holder, supervisory, and/or management experience in retail, convenience store, grocery, financial or service industry
  • Excellent verbal and written communication skills
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems
  • Must be at least 18 years of age (19 in Alabama)
  • Ability to successfully pass a criminal background check required (certain state and local applicant exemptions may apply)
  • Physical demands for this position frequently include: the ability to remain in a stationary position, the ability to lift and move up to 25 pounds, the ability to move about freely inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

 

Preferred Qualifications and Skills

  • Leadership in a sales or customer service-oriented position
  • Experience in retail, sales, or financial industry
  • Bilingual English/Spanish is a plus and may be required for certain locations
What We Offer:

Our Benefits Include**:

 

  • A comprehensive new hire training program
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
  • Performance based career advancement
  • Educational Reimbursement Program (up to $5,000 per 12-month period, then up to $10,000 per 12-month period after five years with the Company) for select programs, courses, and certifications. Terms and conditions apply. 
  • Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
  • Company-Sponsored Life and AD&D Insurance
  • Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
  • Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
  • Diverse Culture and Inclusive Environment
  • A relaxed, business casual dress code that includes jeans and sneakers

 

**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

 

About Us

 

Since 1987, it has been our mission to provide rave-worthy customer experiences to everyone who comes through our doors or visits the CheckSmart® website. As an established financial services provider, we offer Loans, Money Orders, Wire Transfers, Green Dot® Visa® Debit Cards, Gift Card Buy Back, and Check Cashing throughout KY, IN, MI, and OH. We’re steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it most.

 

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

 

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com, or @titlemax.biz. In-store positions are in-person only.

 

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

  • Store Manager

    1 week ago

    Marysville, United States Community Choice Financial Family of Brands Full time

    Overview: Our Assistant Store Managers develop their leadership skills in real time by assisting the Store Manager with account management (collections), customer outreach, and risk management. You will take part in overseeing, training, and coaching customer service representatives in the store while being a champion for compliance and ensuring Company...

  • Store Manager

    3 days ago

    Marysville, United States Community Choice Financial Family of Brands Full time

    Overview: Our Assistant Store Managers develop their leadership skills in real time by assisting the Store Manager with account management (collections), customer outreach, and risk management. You will take part in overseeing, training, and coaching customer service representatives in the store while being a champion for compliance and ensuring Company...

  • Assistant Store Manager

    1 month ago

    Marysville, United States Jiffy Lube Full time

    Jiffy Lube Assistant Managers are certified and proficient in all areas of store operations, sales, and service and are responsible for developing guest relationships. In addition, the Assistant Manager sets an example as a leader, focusing on the career development of teammates, and provides consistent guidance and direction ensuring that all policies,...

  • Store Manager

    1 week ago

    Marysville, OH, United States Community Choice Financial Family of Brands Full time

    Overview: Our Assistant Store Managers develop their leadership skills in real time by assisting the Store Manager with account management (collections), customer outreach, and risk management. You will take part in overseeing, training, and coaching customer service representatives in the store while being a champion for compliance and ensuring Company...

  • Retail Store Associate

    5 months ago

    Marysville, United States Savers | Value Village Full time

    Description Job Title: Retail Store Associate Pay Range: Our starting pay ranges from $16.30 to $17.18 depending on job duty/position. $16.30 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $16.54 = Clothing Sorter/Hanger, Hardware Sorter $16.79 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler,...

  • Retail Store Associate

    1 month ago

    Marysville, United States Savers Value Village Full time

    Job DescriptionJob DescriptionJob Title: Retail Store Associate Pay Range: Our starting pay ranges from $16.30 to $17.18 depending on job duty/position.     $16.30 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft  $16.54 = Clothing Sorter/Hanger, Hardware Sorter  $16.79 = Bed & Bath, Books, CDC Ambassador,...

  • Retail Store Associate

    1 month ago

    Marysville, United States SaversValue Village Full time $16 - $17

    Job Title: Retail Store Associate Pay Range: Our starting pay ranges from $16.30 to $17.18 depending on job duty/position.     $16.30 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft  $16.54 = Clothing Sorter/Hanger, Hardware Sorter  $16.79 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes...

  • Retail Store Sales Associate

    3 days ago

    Marysville, Washington, United States SaversValue Village Full time

    Join our team as a Retail Store Sales Associate and be part of a purpose-driven company that champions reuse and inspires a future where secondhand is second nature.About UsSavers / Value Village is one of the largest for-profit thrift operators in the United States, Canada, and Australia. We supply our stores with gently-used, one-of-a-kind items that have...

  • Store Production Team Member

    5 months ago

    Marysville, United States Savers | Value Village Full time

    Description Position at Savers / Value Village Job Title: Store Production Team Member Pay Range: Our starting pay ranges from $16.30 to $17.18 depending on job duty/position. $16.30 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $16.54 = Clothing Sorter/Hanger, Hardware Sorter $16.79 = Bed & Bath, Books, CDC...

  • Store Production Team Member

    5 months ago

    Marysville, United States Savers | Value Village Full time

    Description Position at Savers / Value Village Job Title: Store Production Team Member Pay Range: Our starting pay ranges from $16.30 to $17.18 depending on job duty/position. $16.30 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $16.54 = Clothing Sorter/Hanger, Hardware Sorter $16.79 = Bed & Bath, Books, CDC...

  • Store Production Team Member

    21 hours ago

    Marysville, United States Savers Value Village Full time

    Job DescriptionJob DescriptionJob Title: Store Production Team Member Pay Range: Our starting pay ranges from $16.30 to $17.18 depending on job duty/position.     $16.30 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft  $16.54 = Clothing Sorter/Hanger, Hardware Sorter  $16.79 = Bed & Bath, Books, CDC...

  • Operations Director for Retail Stores

    3 days ago

    Marysville, Washington, United States Carter's Full time

    About the RoleCarters, Inc., the largest branded marketer in North America of apparel exclusively for babies and young children, seeks an Operations Director to lead multiple retail stores. As a key member of our management team, you will be responsible for fostering a welcoming and inclusive environment, promoting brand loyalty, and driving business...

  • Retail Store Representative

    6 days ago

    Marysville, Ohio, United States MARION GOODWILL INDUSTRIES INC Full time

    About Marion Goodwill Industries Inc.We are a dynamic and values-driven organization dedicated to providing exceptional customer experiences and community services. Our team members play a vital role in delivering our mission and making a lasting impact on the lives of those we serve.Salary InformationThe estimated annual salary for this position is $43,000...

  • Manager in Training

    4 months ago

    Marysville, United States Subway Full time

    Rottinghaus Company Inc, Subway is looking to expand their management team! We offer competitive pay and an excellent benefit package for full-time positions. Plus, we have an employee discount on food, free beverages while at work, and free uniforms. Job Duties: Monitor scheduling of employees. Employee Payroll. New Hire Paperwork. Explain company handbook...

  • Retail Manager

    4 weeks ago

    Marysville, United States Savers | Value Village Full time

    Description Position at Savers / Value Village Job Title: Retail Manager Pay Range: $17.74 to $29.09 (Production or Retail role) Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes...

  • Executive Restaurant Operations Manager

    7 days ago

    Marysville, Ohio, United States Domino's Pizza Full time

    Domino's Pizza is a world-renowned pizza delivery company that prides itself on being the best in its industry.About UsWe are committed to providing our customers with exceptional service and high-quality products. Our team members are the backbone of our success, and we strive to create an environment where they can reach their highest potential.As an...

  • Optical Operations Manager

    7 days ago

    Marysville, Washington, United States America's Best Full time

    Discover a career at America's Best, where you can make a real difference in people's lives. As an Optical Operations Manager, you will be responsible for overseeing the daily operations of our stores, ensuring that customers receive exceptional service and associates are happy and motivated.About America's BestAmerica's Best is part of National Vision, one...

  • Assistant Manager, Seattle Outlets

    3 months ago

    Marysville, United States Abercrombie & Fitch Co. Full time

    Company DescriptionAbercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’...

  • Assistant Manager, Seattle Outlets

    1 week ago

    Marysville, United States Abercrombie & Fitch Full time

    Company Description Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids eyes,...

  • Retail Store Associate Manager

    1 week ago

    Marysville, Washington, United States Express Full time

    Job Summary: Sales AssociateWe're seeking a highly motivated Sales Associate to join our Express team. As a Sales Associate, you'll be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers.Key Accountabilities:Provide excellent customer service by answering questions, making recommendations, and...