Operations Associate, Jackpocket

6 days ago

Lexington, United States DraftKings Full time

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

**Earn a $1,000 sign-on bonus after completing 90 days of employment**

As an Operations Associate, you’ll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You’ll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team’s success while enhancing the lottery experience for our customers.

What you’ll do as an Operations Associate

  • Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish.

  • Keep our systems updated with real-time customer order statuses and tracking information.

  • Streamline and organize workflows to meet daily objectives and hit deadlines.

  • Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.

  • Step in to support various operational projects as they arise, contributing to the team’s overall success.

What you’ll bring

  • Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance.

  • Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.

  • Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.

  • Exceptional customer service, communication, and time management skills.

  • Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting.

The US hourly rate for this full-time position is $15.00 - $19.00, plus benefits as applicable. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

We know finding a new job can be intimidating. Don't let imposter syndrome stop you from applying Even if you don't think you tick off every box in this job description, we'd still love for you to apply or join our Talent Community. 

DraftKings is proud to be an equal-opportunity employer. We do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Operations Associate, Jackpocket at DraftKings summary:

As an Operations Associate at Jackpocket, you'll manage customer lottery ticket orders and ensure accuracy and efficiency in a fast-paced fulfillment center. This role requires strong attention to detail and the ability to streamline workflows while supporting operational projects. Your contributions will help shape the future of the rapidly growing digital lottery industry by enhancing the overall customer experience.

Keywords:

Operations Associate, lottery ticket orders, customer service, fulfillment center, digital lottery, workflow management, accuracy, responsible gaming, technology, Order Processing

  • Operations Associate, Jackpocket

    2 days ago

    Lexington, United States DraftKings Full time

    We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming. Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of...

  • Operations Associate, Jackpocket

    6 days ago

    lexington, United States DraftKings Full time

    We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming. Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of...

  • Operations Associate, Jackpocket

    2 days ago

    Lexington, MA, United States DraftKings Full time

    We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming. Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges...

  • Operations Associate, Jackpocket

    5 days ago

    Lexington, MA, United States DraftKings Full time

    We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming. Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges...

  • Operations Associate

    6 months ago

    Lexington, United States Sephora Full time

    : Regular Your role at Sephora: As an Operations Associate, you'll thrive in a dynamic, fast-paced environment. This role is about ensuring a smooth operation that enhances the shopping experience for every client. You'll be part of a dedicated team that values your unique skills. If you love the operational side of retail, this is the perfect role for...

  • Spa Associate for Daily Operations

    4 weeks ago

    Lexington, Kentucky, United States Hand & Stone Corp Full time

    Are you looking for a rewarding career in the spa industry?Hand and Stone Massage and Facial Spa is seeking a skilled Spa Associate to join our team in Lexington, Kentucky.As a Spa Associate, you will be responsible for providing exceptional customer service, welcoming and greeting guests, answering telephones, and booking appointments.You will also be...

  • Shift Lead

    4 weeks ago

    Lexington, Kentucky, United States DoorDash Full time

    About The RoleWe're seeking a motivated and experienced individual to lead a shift of 2-10 employees through daily operations at DashMart. As an Operations Lead, you'll guide your team through tasks such as delegating responsibilities, ensuring a high-quality customer experience, and promoting a positive work environment.Key ResponsibilitiesLead Operations...

  • Spa Associate for Daily Operations

    4 weeks ago

    Lexington, Kentucky, United States Hand & Stone Corp Full time

    Are you looking for a dynamic and rewarding career in the spa industry?Hand and Stone Massage and Facial Spa is seeking a highly motivated and customer-focused Spa Associate to join our team in Lexington, Kentucky.The ideal candidate will possess excellent communication skills, a positive attitude, and a passion for delivering exceptional customer...

  • Operations Associate

    4 weeks ago

    Lexington, Kentucky, United States Conduent Full time

    At Conduent, we're seeking a highly skilled and detail-oriented individual to join our team as a 2nd Shift Scanning Clerk. As a member of our team, you will be responsible for performing tasks such as scanning and machine operation, processing, and similar activities.Key Responsibilities:Receive, scan, sort, and distribute incoming mail daily in a timely...

  • Associate Director

    4 weeks ago

    Lexington, Massachusetts, United States Takeda Pharmaceutical Company Ltd Full time

    Job Summary:As Associate Director - Lead E&C Transparency Operations, you will be responsible for managing and enhancing the US Transparency Operations capability, leading data collection efforts for Federal and State Transparency reports, and creating a cadence for performing monitoring, remediation, and analytics.Key Responsibilities:Manage the development...

  • Sales Associate

    4 weeks ago

    Lexington, Kentucky, United States Spencer Gifts Full time

    Job SummaryAs a Sales Associate at Spencer's, you will be responsible for maintaining guest services, efficiently operating POS systems, and supporting the Store Management Team. Key responsibilities include generating sales, conducting housekeeping, merchandising, signing, pricing, POS operations, and loss prevention.Key ResponsibilitiesMaintain a high...

  • Operations Coordinator

    1 month ago

    Lexington, Kentucky, United States Paul Davis Restoration of Lexington, KY Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Operations Coordinator to join our team at Paul Davis Restoration of Lexington, KY. As an Operations Coordinator, you will play a critical role in supporting our Sales, Emergency Services, and Reconstruction Departments.Key ResponsibilitiesAdminister and organize jobs and projects, ensuring...

  • Store Cleaning Associate

    1 month ago

    Lexington, Kentucky, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Store Cleaning Associate to join our team at Marshalls. As a key member of our store operations team, you will be responsible for maintaining a clean and organized store environment, ensuring a positive customer experience, and upholding our company's high standards of cleanliness and...

  • Mailroom Associate

    4 weeks ago

    Lexington, Kentucky, United States Conduent Commercial Solutions, LLC Full time

    Conduent Commercial Solutions, LLC is seeking a Mailroom Associate to join our team. As a Mailroom Associate, you will be responsible for performing tasks such as mailroom sorting and machine operation, high and low speed mail opening and scanning, processing, and similar activities.You will be offered a competitive salary, benefits, and a supportive team...

  • Maintenance Associate

    4 weeks ago

    Lexington, Kentucky, United States Wal-Mart Stores , Inc. Full time

    About the Role:We are seeking a highly motivated and detail-oriented Maintenance Associate to join our team. As a Maintenance Associate, you will be responsible for ensuring the cleanliness and safety of our facilities, including sweeping, cleaning, and maintaining equipment.Key Responsibilities:Ensure a safe and clean environment for members and associates...

  • Sales Associate

    2 months ago

    Lexington, United States Spencer Gifts Full time

    Spencer's - Fayette Mall [Retail Sales / Store Assocaite / Cashier] As a Sales Associate @ Spencer's, you'll: Maintain Guest Services; Efficiently operate POS, maintaining security of cash; Support the Store Management Team by generating sales, conducting housekeeping, merchandising, signing, pricing, POS operations and loss prevention...Immediate Hire >>

  • Maintenance Associate

    1 month ago

    Lexington, Kentucky, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Maintenance Associate to join our team at Sam's Club. As a Maintenance Associate, you will be responsible for ensuring the cleanliness and safety of our facilities, including sweeping, cleaning, and performing maintenance tasks as necessary.Key ResponsibilitiesEnsure a safe and clean...

  • Warehouse Operations Specialist

    4 weeks ago

    Lexington, Kentucky, United States Blevins, Inc Full time

    Warehouse Associate OpportunityBlevins, Inc. is seeking a reliable and detail-oriented individual to fill a full-time Warehouse Associate position at our Lexington, KY branch location. This role is responsible for ensuring efficient warehouse operations and processes, including receiving, shipping, and inventory management. The successful candidate will be...

  • Fuel Station Associate

    4 weeks ago

    Lexington, Virginia, United States Wal-Mart Stores , Inc. Full time

    About the Role:We are seeking a highly motivated and customer-focused Fuel Station Associate to join our team at Walmart. As a Fuel Station Associate, you will play a critical role in ensuring the smooth operation of our fuel station, providing exceptional customer service, and maintaining a clean and safe environment.Key Responsibilities:Provide excellent...

  • Category Management Associate

    4 weeks ago

    Lexington, North Carolina, United States MSC Industrial Direct Full time

    Category Management RoleAs a Category Management Associate at MSC Industrial Direct, you will play a key role in executing our Built to Make You Better brand promise for all stakeholders, including our associates. This position requires a strong understanding of category management principles, including strategy management, vendor relationships, operational...