Security Service Technician IV

4 days ago

Nashua, United States Johnson Controls Full time
Security Service Technician IV at Johnson Controls summary:

The Security Service Technician IV at Johnson Controls is responsible for troubleshooting and servicing intrusion detection systems, IP CCTV, access control, and fire alarm systems. This role requires strong communication skills to assess customer needs and ensure proper system functionality through repairs and inspections. With opportunities for growth, competitive pay, and comprehensive benefits, this position emphasizes teamwork and dedication to making a positive impact.

Be part of the future

We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we will give you the space and opportunities to grow and succeed. We are committed to making a difference.

What we offer:

  • Competitive Starting Pay
  • Paid Training
  • Global Advancement Opportunities
  • Company Vehicle (as applicable)
  • Referral Bonuses
  • Comprehensive Benefits
    • Medical/Dental/Vision insurance
    • Health Savings Account (HSA)
    • Life Insurance
    • 401(k) savings plan with company match
    • Short-Term and Long-Term Disability
    • Employee Assistance Program
    • Wellness Program
    • And More

What you will do 

A Johnson Controls Security Technician is a troubleshooter and service expert possessing knowledge and experience with intrusion, IP CCTV, access control and fire alarm systems from multiple manufacturers. Candidate will possess strong verbal communication skills as they identify the needs of the customer and then inform them of next steps and processes to repair the system as needed to return full functionality. Candidate will possess skills and experience to inspect said systems to ensure proper functionality and provide written or digital reports to customer and company as needed.

How you will do it

  •  Locate and alleviate trouble with damaged equipment or wiring.
  • Readjust equipment, repair, or replace inoperative equipment and test for operation.
  • Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
  • Performs repair and/or inspections of intrusion detection, IP CCTV, Access Control systems and fire alarms (if applicable).
  • Assists fellow service technicians with system repairs and completes minor repairs including battery replacement.
  • Tests operation of system to the customer monitoring center to properly establish service connectivity.
  • Complete all forms accurately and customer paperwork as required.

What we look for

Required

  • Massachusetts Class D electrical License
  • 3 years in low-voltage or security industry.
  • Excellent general knowledge of major security manufacturer platforms including:
    • Bosch/Radionics, Honeywell, Firelite, Silent Knight, DMP, DSC, etc.
  • Valid driver's license with an excellent driving record.
  • High school diploma or GED (General Education Development)
  • Ability to pass thorough background and identity checks.

Preferred

  • Ability to read blueprints and schematic drawings.
  • Ability to operate hand and power tools.
  • Ability to unload ladder from fleet vehicle and climb ladder.
  • Ability to always operate fleet vehicle in a safe manner.
  • Ability to communicate and provide excellent customer service

#TechHiring

Terms and Conditions of such benefits programs are subject to change at any time at the sole discretion of the Company.

.Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers

Terms and Conditions of such benefits programs are subject to change at any time at the sole discretion of the Company.


Keywords:

Security Technician, Intrusion Detection, IP CCTV, Access Control, Fire Alarm Systems, Customer Service, Troubleshooting, Low-Voltage Systems, Technical Repair, Electrical Systems

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