Quality Leader

5 days ago

Naples, United States Marriott International, Inc Full time
Quality Leader at Marriott International, Inc summary:

As a Quality Leader in the housekeeping department, I oversee the cleanliness and organization of rooms while ensuring adherence to the Ritz-Carlton's Gold Standards. I assist in managing housekeeping staff, completing necessary paperwork, and responding to guest requests, all while promoting organizational efficiency and excellence in service. My role involves training team members, conducting inspections, and maintaining a professional standard of cleanliness and safety throughout the property.

Additional InformationHousekeeping
Job Number24206779
Job CategoryHousekeeping & Laundry
LocationThe Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States, 34108VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

 

Enter status of rooms cleaned. Complete checklists to report cleanliness and condition of each assigned area. Complete required Housekeeping paperwork. Identify room assignments and type of cleaning required for each room. Inspect guest rooms after being cleaned by Housekeeper. Respond promptly to requests from guests and other departments. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.

 

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Visually verify and interpret written documents. Perform other reasonable job duties as requested by Supervisors.

 

PREFERRED QUALIFICATION

Education:                              High school diploma or G.E.D. equivalent.

Related Work Experience:     At least 1 year of related work experience.

Supervisory Experience:        No supervisory experience.

License or Certification:         None

 

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.  
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.  
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.  
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.


Keywords:

quality leader, housekeeping, hotel management, guest service, team training, cleanliness standards, Ritz-Carlton, hospitality, property management, safety procedures

  • Quality Leader

    5 days ago

    Naples, United States Marriott International, Inc Full time

    Quality Leader at Marriott International, Inc summary: The Quality Leader at The Ritz-Carlton Naples is responsible for overseeing the cleanliness and maintenance of guest rooms while ensuring compliance with the company's Gold Standards. This role includes inspecting rooms, training staff, completing checklists, and responding to guest needs. The...

  • Quality Leader

    5 days ago

    Naples, United States Marriott International, Inc Full time

    Quality Leader at Marriott International, Inc summary: As a Quality Leader at The Ritz-Carlton Naples, you are responsible for ensuring the cleanliness and condition of guest rooms, overseeing housekeeping operations, and maintaining high standards of service quality. You collaborate with management to train and motivate staff while adhering to safety...

  • Quality Leader

    5 days ago

    Naples, United States Marriott International, Inc Full time

    Quality Leader at Marriott International, Inc summary: The Quality Leader ensures the high standards of cleanliness and guest satisfaction in housekeeping at The Ritz-Carlton. This role involves inspecting rooms, assisting with training and coaching staff, and adhering to safety and company policies. The individual also aims to enhance efficiency and...

  • Quality Leader

    4 days ago

    Naples, United States Marriott International, Inc Full time

    Quality Leader at Marriott International, Inc summary: As a Quality Leader in the housekeeping department, you are responsible for ensuring that guest rooms and public areas meet the highest cleanliness standards. You will inspect cleaned rooms, manage housekeeping paperwork, and respond to guest requests while mentoring and motivating team members. Your...

  • Quality Leader

    5 days ago

    Naples, United States Marriott International, Inc Full time

    Additional InformationHousekeepingJob Number24206779Job CategoryHousekeeping & LaundryLocationThe Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States, 34108VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Enter status of rooms cleaned. Complete checklists to report cleanliness and...

  • Quality Leader

    3 days ago

    Naples, United States Marriott International, Inc Full time

    Additional InformationHousekeepingReady to apply Before you do, make sure to read all the details pertaining to this job in the description below.Job Number24206779Job CategoryHousekeeping & LaundryLocationThe Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States, 34108VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type...

  • Quality Leader

    4 days ago

    Naples, United States Marriott International, Inc Full time

    Additional InformationHousekeepingJob Number24206779Job CategoryHousekeeping & LaundryLocationThe Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States, 34108VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Enter status of rooms cleaned. Complete checklists to report cleanliness and...

  • Quality Leader

    1 week ago

    Naples, Florida, 34101, Collier County, FL, United States Marriott International, Inc Full time

    Additional InformationHousekeepingJob Number24206779Job CategoryHousekeeping & LaundryLocationThe Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States, 34108VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Enter status of rooms cleaned. Complete checklists to report cleanliness and...

  • Quality Leader

    7 days ago

    Naples, FL, United States Marriott International, Inc Full time

    Additional InformationHousekeepingJob Number24206779Job CategoryHousekeeping & LaundryLocationThe Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States, 34108VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Enter status of rooms cleaned. Complete checklists to report cleanliness and...

  • Culinary Team Leader

    1 month ago

    Naples, Florida, United States Pyramid Global Hospitality Full time

    About UsPyramid Global Hospitality is a renowned hospitality group seeking a highly skilled and experienced Culinary Team Leader to join our esteemed team. As a leader in the culinary arts, we strive to provide exceptional dining experiences for our guests while maintaining the highest standards of quality and service.About the RoleWe are looking for a...

  • Orthopedic Department Nurse Leader

    1 week ago

    Naples, Florida, United States Physicians Regional Healthcare System - Pine Ridge Full time

    Job SummaryWe are seeking an experienced and skilled Orthopedic Department Nurse Leader to join our team at Physicians Regional Healthcare System - Pine Ridge. This is a challenging and rewarding role that requires strong leadership and management skills, as well as a passion for delivering high-quality patient care.

  • Personal Trainer and Group Fitness Leader

    1 week ago

    Naples, Florida, United States Crunch Fitness - Naples Full time

    Job OverviewWe are seeking a highly motivated Personal Trainer and Group Fitness Leader to join our team at Crunch Fitness - Naples. As a key member of our fitness community, you will be responsible for delivering high-quality group fitness classes and personal training sessions.

  • Nurse Leader for Women's Health Services

    1 week ago

    Naples, Florida, United States Healthcare Network of Southwest Florida Full time

    Healthcare Network (HCN) is a Federally Qualified Health Center (FQHC) providing comprehensive medical, dental, and behavioral health services to patients from birth to geriatric. Our team of board-certified physicians and healthcare professionals is dedicated to delivering high-quality care that meets the unique needs of our patients.About Our TeamWe're...

  • Sales Department Leader in Luxury Home Furnishings

    7 days ago

    Naples, Florida, United States City Furniture, Inc Full time

    OverviewCITY Furniture, Inc. is a renowned company in the furniture industry, with over 50 years of experience and multiple showrooms throughout Florida. We are committed to providing quality home furnishings at excellent values in an exciting and fun environment.SalaryThe estimated salary for this role is $65,000 per year, with opportunities for growth and...

  • Sought-After Education Leader

    1 week ago

    Naples, Florida, United States Guidepost Montessori Full time

    We're on a mission to revolutionize education, and we need an exceptional leader to help us achieve our vision.About Guidepost MontessoriGuidepost Montessori is a community of passionate educators driven by a desire to bring about positive change in the world. We believe that traditional education methods are outdated and ineffective, and we're committed to...

  • Senior Clinical Nurse Leader

    1 week ago

    Naples, Florida, United States Pine Ridge Physicians Regional Health System Full time

    About Pine Ridge Physicians Regional Health SystemPine Ridge Physicians Regional Health System is a growing healthcare organization known for its excellence in cardiac and orthopedic programs.As a Senior Clinical Nurse Leader, you will be part of a team that promotes empathy and innovation while developing new ideas and solutions to challenges.Job...

  • Heartland Dental

    1 month ago

    Naples, United States Quality Talent Group Full time

    About the job Heartland Dental - Naples, FL Periodontist - Opportunity in Naples, Florida Are you an outgoing and positive Periodontist seeking career satisfaction and continuing educational opportunities? Join our team! We are looking for a self-motivated Periodontist to deliver high-quality periodontic care in a fast-paced, well-established practice. Why...

  • Nurse Leader

    7 days ago

    Naples, Florida, United States Physicians Regional Healthcare System - Pine Ridge Full time

    About the Job:The Nurse Leader is a key member of the acute care team, responsible for supervising and coordinating the work activities of professional and technical staff. This individual will organize and coordinate department activities through the assignment of responsibilities, delegation of authority, and overall direction of workflow processes.Key...

  • Retail Sales Leader- Naples

    3 weeks ago

    Naples, United States Eileen Fisher Full time

    Job DescriptionCome be a part of a community where all are welcome. A place where you can make a difference, inspire others-and be inspired. We are looking for associates with a passion for clothing, people, and sustainability.About us:Eileen FISHER creates simple, timeless shapes designed to work together effortlessly, season after season. We make our...

  • Strategic Leader Across Campus

    6 days ago

    Naples, Florida, United States Erickson Senior Living Full time

    About the RoleWe are seeking a highly experienced and strategic leader to join our team as a Director of Resident Life at Siena Lakes, a vibrant continuing care retirement community located in North Naples, Florida.As a key member of our management team, you will be responsible for providing leadership and operational oversight to the Managers and/or...