Operations Associate, Jackpocket

2 weeks ago

Kingston, United States DraftKings Full time

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

**Earn a $1,000 sign-on bonus after completing 90 days of employment**

As an Operations Associate, you’ll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You’ll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team’s success while enhancing the lottery experience for our customers.

What you’ll do as an Operations Associate

  • Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish.

  • Keep our systems updated with real-time customer order statuses and tracking information.

  • Streamline and organize workflows to meet daily objectives and hit deadlines.

  • Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.

  • Step in to support various operational projects as they arise, contributing to the team’s overall success.

What you’ll bring

  • Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance.

  • Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.

  • Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.

  • Exceptional customer service, communication, and time management skills.

  • Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting.

The US hourly rate for this full-time position is $15.00 - $19.00, plus benefits as applicable. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

We know finding a new job can be intimidating. Don't let imposter syndrome stop you from applying Even if you don't think you tick off every box in this job description, we'd still love for you to apply or join our Talent Community. 

DraftKings is proud to be an equal-opportunity employer. We do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

  • Operations Associate, Jackpocket

    2 weeks ago

    Kingston, United States DraftKings Full time

    We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming. Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of...

  • Operations Associate, Jackpocket

    3 weeks ago

    kingston, United States DraftKings Full time

    We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming. Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of...

  • Operations Associate, Jackpocket

    3 weeks ago

    Kingston, United States DraftKings Full time

    We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming. Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of...

  • Operations Associate, Jackpocket

    2 weeks ago

    Kingston, NH, United States DraftKings Full time

    We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming. Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges...

  • Operations Associate, Jackpocket

    3 weeks ago

    Kingston, NH, United States DraftKings Full time

    We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming. Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges...

  • Ice Rink Operations Associate

    1 week ago

    Kingston, Rhode Island, United States Oak View Group Full time

    About the RoleWe are seeking a highly organized and detail-oriented Ice Rink Operations Associate to join our team at Oak View Group.This role is responsible for providing exceptional customer service, handling monetary transactions, and maintaining the cleanliness of the ice arena.As an Ice Rink Operations Associate, you will work closely with our...

  • Associate

    2 weeks ago

    Kingston, United States Compass Group Full time

    Morrison Healthcare We are hiring immediately for full time and part time PATIENT DINING ASSOCIATE positions.Location: Health Alliance Mary‘s Avenue - 105 Mary Avenue, Kingston, NY 12401. Note: online applications accepted only.Schedule: Full time and part time schedules. 6:30 am to 2:30 pm or 11:30 am to 7:30 pm; days may vary. Rotating weekends are...

  • Sales Associate

    2 months ago

    Kingston, United States Spencer Gifts Full time

    Spencer's - Kingston Collection [Retail Sales / Store Assocaite / Cashier] As a Sales Associate @ Spencer's, you'll: Maintain Guest Services; Efficiently operate POS, maintaining security of cash; Support the Store Management Team by generating sales, conducting housekeeping, merchandising, signing, pricing, POS operations and loss prevention...Immediate...

  • Director of Facilities Operations

    3 days ago

    Kingston, New York, United States WMCHealth Full time

    Job SummaryThe Director of Facilities Operations will lead the repair, construction, and reconstruction of the hospital's physical plant and its contents. This role requires strong leadership skills to develop and administer programs to maintain buildings, grounds, and equipment associated with each facility.

  • Administrative Operations Manager

    1 week ago

    Kingston, New York, United States WMC Health Full time

    Job OverviewThis Administrative Operations Manager role is a critical position within the Case Management Department office, overseeing and managing day-to-day functions to ensure organizational effectiveness and efficiency.Key Responsibilities:Act as the primary point of contact for maintenance, mail intake and distribution, supplies, and other associated...

  • Cart & Janitorial Associate

    3 months ago

    Kingston, United States Walmart Full time

    Walmart - 601 Frank Stottile Blvd - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot...

  • Cart & Janitorial Associate

    1 week ago

    Kingston, United States Walmart Full time

    Walmart - 601 Frank Stottile Blvd - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot...

  • Cart & Janitorial Associate>

    6 months ago

    Kingston, United States Walmart Full time

    Walmart - 601 Frank Stottile Blvd - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot...

  • Environmental Services Associate

    1 week ago

    Kingston, Washington, United States Crothall Healthcare, Inc. Full time

    We are committed to specialization in each service we offer, and our team of professionals is dedicated to providing exceptional support to the healthcare industry.About This OpportunityThis Environmental Services Associate role offers a unique chance to work in a dynamic and supportive environment, where you can utilize your skills and experience to make a...

  • Veterans Store Associate

    1 week ago

    Kingston, Massachusetts, United States Stop & Shop Full time

    At Stop & Shop, we celebrate the diverse backgrounds and experiences of our associates. As a pharmacy clerk, you will help customers in every way possible, assisting pharmacists to deliver an outstanding customer experience and maintaining confidentiality of customer information. You will operate point-of-sale systems and may be asked to assist with other...

  • Sales Associate Specialist

    7 days ago

    Kingston, Massachusetts, United States Ocean State Job Lot Full time

    Job DescriptionWe are seeking a highly motivated Sales Associate to join our team at Ocean State Job Lot. This is a fantastic opportunity for individuals who enjoy working in a fast-paced retail environment and providing exceptional customer service.About the Role:As a Sales Associate, you will be responsible for performing sales transactions, assisting...

  • Retail Store Associates and Stockers

    2 months ago

    Kingston, United States Big Lots Full time

    Big Lots! - 1375 Ulster Ave [Retail Sales / Team Member] As a Store Associate at Big Lots!, you'll: Greet and assist customers as needed in order to maintain the highest level of customer service; Maintain and operate point-of-sale systems efficiently and accurately; Drive customer loyalty program participation; Perform daily front-end maintenance including...

  • Merchandise Associate

    4 weeks ago

    Kingston, United States Marshalls Full time

     All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...

  • Customer Service Development Associate

    7 days ago

    Kingston, Rhode Island, United States Go McPherson Full time

    Go McPherson is seeking a Customer Service Development Associate to join our team. This role is an excellent opportunity for individuals who are eager to learn and grow in a dynamic environment.Job Summary:The Customer Service Development Associate will play a critical role in providing exceptional customer service to internal and external customers. This...

  • Dispensary Sales Associate

    2 weeks ago

    Kingston, United States Etain LLC Full time

    About Etain: Etain is New York's only women-founded, vertically integrated cannabis company with dispensaries in White Plains, Kingston, Syracuse and a flagship in Midtown East in New York City. Alongside their premium cannabis products, Etain carries a curated selection of women-owned CBD and health and wellness brands to highlight other women in the...