Loan Officer Associate

2 weeks ago

Carmel IN, United States Lennar Homes Full time

Loan Officer Associate

We are Lennar

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.

A Career that Empowers You to Build Your Future

The Loan Officer Associate assists Loan Officers while developing skills and knowledge to become a Loan Officer in the future. The Loan Officer Associate will complete various on-line and classroom educational sessions while receiving operational and hands-on training by assisting the Loan Officer and Division Managers.

  • A career with purpose.

  • A career built on making dreams come true.

  • A career built on building zero defect homes, cost management, and adherence to schedules.


Your Responsibilities on the Team

  • Learning Development: Participate in formal training programs provided by the company. These programs cover various aspects of lending, including understanding different types of loans, assessing creditworthiness, and navigating the loan approval process. Train with manager on mortgage rate sheets in order to learn to accurately price and lock loans. Review various daily/weekly/monthly reports to learn the overall mortgage process from application to closing.

  • Continuous Education and Licensure: Successfully complete testing for mortgage licensing and appropriate state licensing as needed. Maintain up-to-date knowledge of RESPA through continuing education courses.

  • Support and Coordination: Update the loan application with any missing data. Maintain notes within the Loan Origination System to ensure complete exchange of information. Occasionally provide initial set up of the file.

  • Business Development and Customer Relations: Participate in builder and realtor functions to develop and maintain relationships. Work with Division Manager and Loan Officers on local marketing campaigns.

  • Customer-Centric Approach: Ensure that borrowers can easily reach out through various channels (phone, email, chat) and receive prompt responses. Act as a primary contact between our borrowers and their Loan Officers, schedule and conduct meetings as needed, to discuss any follow-up issues or items that need to be addressed.

  • Collaboration and Flexibility: Assist processors and closers in procuring loan documents from borrowers and other entities as needed. Engage and assist internal associates through various channels (phone, email, chat) and receive a prompt response. Flexible schedule, including weekends and evenings as needed.


Requirements

  • High school diploma or equivalent

  • BA or BS preferred

  • Mortgage or banking experience (preferred)

  • Experience in articulating product or service features, benefits, and value

  • A genuine passion for going above and beyond to ensure customer satisfaction

  • Exceptional organizational abilities, keen attention to detail, and the ability to manage multiple priorities.

  • Proficient in using standard office software (e.g., Microsoft Office Suite)

  • Valid driver’s license and reliable transportation


Physical & Office/Site Presence Requirements:

Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. Requires the ability to work in excess of eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds. Job may require occasional operation of construction equipment. Finger dexterity may be required to operate a computer keyboard and calculator.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

Loan Officer Associate at Lennar Homes summary:

The Loan Officer Associate at Lennar supports Loan Officers while acquiring the skills needed to become a future Loan Officer. This role involves comprehensive training in mortgage processes, customer relations, and participation in business development activities. The Associate ensures an exceptional customer experience by acting as a liaison between borrowers and Loan Officers.

Keywords:

loan officer, mortgage, customer service, homebuilding, real estate, Lennar, loan processing, business development, training, finance

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