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Salesforce Sales Cloud Administrator+ BA

4 months ago

Cupertino, United States Diverse Lynx Full time
Job Title: Salesforce Sales Cloud Administrator+ BA

Location: Cupertino, CA ( Hybrid)

Type: Contract

Job Description:

About Us:

Appirio, a Wipro Company helps customers improve Worker & Customer experiences with outcome-oriented consultants who bring the latest digital thinking and unmatched cloud experience. We create actionable strategies that deliver results quickly, and help organizations adapt to a new experience-driven era. We deliver results quickly by harnessing the power of thousands of pre-built solution accelerators. Appirio is a trusted partner to some of the worlds largest brands, including Client, Cardinal Health, Client, eBay, Facebook, Home Depot, Sony PlayStation, Moen, and IBM.

Brief Summary of Role:

Salesforce Admins form the technical foundation of our delivery teams. They are primarily responsible for completing tasks that require Administrative skills such as troubleshooting, enhancements, support as well as new configurations. Our openings provide an excellent opportunity for those looking to get into the cloud computing space to participate on one of our many innovative cloud adoption projects at high-profile clients.

Responsibilities:
  • Troubleshooting and enhancing existing logic in SFDC
  • Providing declarative code for project-related deliverables.
  • Handling all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
  • Completing regular internal system audits and prepare for upgrades
  • Managing Salesforce data feeds and other integrations
  • Coordinating the evaluation, scope and completion of new development requests.
  • Assisting in training of new users, and grow the Salesforce.com skill set across the organization
  • Effectively act as the liaison between our users, vendors and the application development teams
  • Work independently with members of the user community to define and document development requirements
  • Doing configuration with a high degree of efficiency and quality
  • Interaction with application development teams and customer-facing resources
Education and Requirement:
  • 5+ years of Strong experience in Sales cloud and knowledge of Enterprise channel & End customer sales.
  • Excellent knowledge of and shown proven expertise with Salesforce administration with focus on Sales Cloud
  • Salesforce certified administrator or Salesforce advanced administrator certification
  • Extensive experience in the administration and maintenance of Salesforce systems
  • Experience in performing Salesforce upgrades and ensuring successful integration
  • Experience in creating and maintaining Salesforce databases
  • Proficiency in creating Salesforce profiles, allocating roles, and managing access
  • Knowledge of development tools and processes that will aid in formulating use cases and designing project requirements
  • Ability to apply critical thinking, analytical, and problem-solving skills in a fast-paced atmosphere while managing various requests is needed
  • Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions
  • Create configurable solutions that comprise workflows, reports, custom objects, and validation rules
  • Collaborate with cross-functional teams to build sustainable applications
  • An analytical problem solver who knows and employs all declarative automation and Salesforce ecosystem features
  • Excellent interpersonal and organizational abilities, as well as the ability to communicate successfully with both technical and non-technical customers
  • Bachelor's degree in business administration, computer science, management information systems, or a closely related discipline is required
  • Ability to grasp the requirements and translate/present those demands into a compelling vision and roadmap
  • Knowledge of Scrum, Agile, SAFe, DevOps, and technology such as Jira and Confluence
  • This is an Hybrid role and require a travel of 3 days/week to office,
  • This role is not eligible for Visa Sponsorship


Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.