Dispatcher

2 weeks ago


Latham, United States Casella Waste Systems Full time

Position Summary The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service for all customers. * Hiring range: $21.00 - $24.00 per hour. * Key Responsibilities Dispatches drivers to calls as they are received, using information on customer needs, drivers’ locations and loads, and daily factors to balance cost and customer satisfaction.Ensures maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles. Ensures maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles. Assignsroutes and service to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion.Handles incoming calls and emails from customer service and sales department and manages requests for all pick-up or delivery on any container movement within the area.Initiates communication to customers while drivers are on-site/location, resolves pick-up and other issues delaying the service.Updates and informs Customer Care of any service delays in order to keep customers notified.Prepares, updates and dispenses daily route schedules. Gathers and maintains route sheet documentation for pick-ups (scheduled, missed, extrapick ups), route completions and driver locations. Handles incoming calls and emails from customer service and sales department and manages requests for all pick-up or delivery on any container movement within the area.Initiates communication to customers while drivers are on-site/location, resolves pick-up and other issues delaying the service.Updates and informs Customer Care of any service delays in order to keep customers notified.Prepares, updates and dispenses daily route schedules. Gathers and maintains route sheet documentation for pick-ups (scheduled, missed, extrapick ups), route completions and driver locations. Reports driver performance issues or concerns to appropriate management for resolution.Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. Education, Experience & Qualifications The successful candidate will have a high school diploma or GED, be legally eligible to work in the US, and have a demonstrated ability to work as part of a team in a collaborative environment. It is preferred that the candidate has some previous dispatch experience. High attention to detail, excellent multi-tasking skills, excellent listening, communication and problem solving skills, the ability to work in a fast-paced environment and the ability to prioritize are required. Attributes Confident, team-oriented individual who is attentivetodetail,and results-oriented with the ability to see the larger picture while focusing onproviding excellent customer service. Benefits Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More. ## Need help finding the right job? We can recommend jobs specifically for you Benefits & RewardsWant easy-to-use, rewarding benefits? Well, we’ve got those Our employee rewards program is designed to help you in your career, and in your life outside of Casella. From competitive wages to comprehensive medical plans to employee stock purchase and retirement savings options, learn about all the ways we reward you. EEO Casella Waste Systems, Inc. is an equal opportunity employer. We are committed to creating an environment of inclusion and mutual respect where opportunities are available to all applicants and team members without regard to race, religion, color, national origin, gender, gender identity or expression, sexual orientation, genetic information, military and veteran status, status as individual with a disability, or any other characteristic protected by federal or state laws. We believe that diversity and inclusion among our team members is critical to our success as a company and we seek to recruit, develop, and retain the most talented people. Job Locations US-NY-Latham Job ID 2024-6050 Category Business Support Type Regular Full-Time



  • Latham, United States Herc Rentals Full time

    Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $3.3 billion as of March 31, 2024. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers...


  • Latham, United States Herc Rentals Full time

    If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $3.3 billion as of September 30, 2024. Herc Rentals' parent company, known as Herc Holdings Inc., listed...

  • Route Delivery Driver

    1 month ago


    Latham, United States Vans Express Inc. Full time

    Delivery Driver job summaryOur busy logistics company is currently looking for a team player to fill the position of Delivery Driver. The successful candidate will be responsible for ensuring timely delivery of goods to predetermined customers on specific routes, reviewing orders prior to delivery, loading and unloading trucks and providing exceptional...


  • Latham, United States Homans Associates Full time

    *About us* Do you have the following skills, experience and drive to succeed in this role Find out below. *Homans Associates* is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi and Bryant brands of HVAC equipment, as well as a full line of HVAC residential and commercial...

  • Route Delivery Driver

    3 weeks ago


    Latham, United States Vans Express Inc. Full time $19

    Delivery Driver job summaryPlease read the information in this job post thoroughly to understand exactly what is expected of potential candidates.Our busy logistics company is currently looking for a team player to fill the position of Delivery Driver. The successful candidate will be responsible for ensuring timely delivery of goods to predetermined...

  • Delivery Truck Driver

    3 weeks ago


    latham, United States US Foods, Inc. Full time

    BECOME A US FOODS® DRIVER! Ready to build a career with a company that’s leading the food service industry? We Help You Make It! OurDelivery Drivers start at: $30.28/hour. Increased to $35.64/hour once training is completed and you are delivering on your own; completion of ‘full‘ routes on your own over a sustained period. 1st- year drivers earn...


  • latham, United States US Foods, Inc. Full time

    BECOME A US FOODS® DRIVER! Ready to build a career with a company that’s leading the food service industry? We Help You Make It! OurDelivery Drivers start at: $30.28/hour. Increased to $35.64/hour once training is completed and you are delivering on your own; completion of ‘full‘ routes on your own over a sustained period. 1st- year drivers earn...


  • latham, United States US Foods, Inc. Full time

    BECOME A US FOODS® DRIVER! Ready to build a career with a company that’s leading the food service industry? We Help You Make It! OurDelivery Drivers start at: $30.28/hour. Increased to $35.64/hour once training is completed and you are delivering on your own; completion of "full" routes on your own over a sustained period. 1st- year drivers earn between...

  • CDL Driver

    4 months ago


    Latham, United States Casella Waste Systems Full time

    Position Summary: The CDL Driver will be responsible for the safe and efficient operation of rear load, front load, side load, and roll off trucks, while providing prompt, courteous and complete waste removal services for customers on designated routes. The Driver safely maneuvers assigned vehicle in residential or commercial environments; navigates high...


  • latham, United States US Foods, Inc. Full time

    BECOME A US FOODS® DRIVER! Ready to build a career with a company that’s leading the food service industry?We Help You Make It!Our Delivery Drivers start at: $30.28/hour. Increased to $35.64/hour once training is completed and you are delivering on your own; completion of "full" routes on your own over a sustained period. 1st- year drivers earn between...


  • latham, United States US Foods, Inc. Full time

    BECOME A US FOODS® DRIVER! Ready to build a career with a company that’s leading the food service industry?We Help You Make It!Our Delivery Drivers start at: $30.28/hour. Increased to $35.64/hour once training is completed and you are delivering on your own; completion of "full" routes on your own over a sustained period. 1st- year drivers earn between...


  • latham, United States US Foods, Inc. Full time

    BECOME A US FOODS® DRIVER! Ready to build a career with a company that’s leading the food service industry?We Help You Make It!Our Delivery Drivers start at: $30.28/hour. Increased to $35.64/hour once training is completed and you are delivering on your own; completion of "full" routes on your own over a sustained period. 1st- year drivers earn between...


  • Latham, NY, United States US Foods, Inc. Full time

    BECOME A US FOODS® DRIVER! Ready to build a career with a company that’s leading the food service industry? We Help You Make It! Our Delivery Drivers start at: $30.28/hour. Increased to $35.64/hour once training is completed and you are delivering on your own; completion of "full" routes on your own over a sustained period. 1st- year drivers earn...


  • Latham, NY, United States US Foods, Inc. Full time

    BECOME A US FOODS® DRIVER! Ready to build a career with a company that’s leading the food service industry? We Help You Make It! Our Delivery Drivers start at: $30.28/hour. Increased to $35.64/hour once training is completed and you are delivering on your own; completion of "full" routes on your own over a sustained period. 1st- year drivers earn...