Senior Content Designer

1 week ago


Richfield, United States C4 Technical Services Full time
Senior Content Designer
Location: Remote

Tell us about your department: This position reports in to Content Design, a team of 9 content designers. This position's work will occur on the Shop team, working with experience designers, research, and product partners

Project Description: Contract content design on the Shop team.

Position Summary/Job Description: As a Senior Content Designer in the shopping experiences space in Product Experience Design and Research (XDR), you'll partner with teams of Designers, Researchers, Product Managers and Engineers to create compelling experiences.
Your role in this highly-collaborative environment is pivotal in shaping customer experiences, establishing how our brand voice comes to life, defining human-centric content strategies, and continuously advocating for improved experiences.
The Shop team designs and implements innovative, human solutions for our search, product list page (PLP), and products details pages (PDP).

Skills Overview:
• A deep understanding of how to create effective information architecture (IA)
• The ability to interpret and use customer data to make design decisions
• A gift for building relationships with product and engineering partners and leveraging them to create effective ways of working
• Robust storytelling, UX writing, content design, and content strategy skills
• A curious mind and a collaborative heart
• 4+ years of experience as a Content Designer, UX Writer or Experience Designer specializing in writing, or 8+ years in a related role

What are some preferred/nice to have skills the manager is looking for?
• 2+ years of experience working in e-commerce or other large design environment
• Experience envisioning, defining and modeling end-to-end, multichannel experiences
• Skilled in balancing an Agile work environment / iterative product development with a cohesive and holistic view of the customer journey
• Basic understanding of designing for WCAG 2.1/508 accessibility standards

#DICE
jpeter@c4techservices.com

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