Patient Benefits Counselor-PRN

2 months ago

Lake City, United States HopeHealth Full time
Overview of the Position:

The Patient Benefit Counselor is the organization's financial advocate assisting all HopeHealth patients with obtaining benefits to cover medical care, prescription drugs, outside referrals, etc. They are responsible for the collecting of data for all new patients and entering into practice management system for reporting purposes.

Education and Experience:
  • High School Diploma or GED required. Associates degree in related field preferred
  • 1-2 years of medical office or hospital experience, preferably in front office or financial counselor role.
  • eClinicalWorks experience preferred
  • Proficient with Microsoft Office Suite specifically Excel and Word
Required Skills / Abilities:
  • Demonstrates the ability to work in a high pressure environment
  • Strong active listening skills, attention to detail, and decision-making skills are required
  • Pleasant, friendly attitude with the ability to adapt to change is essential
  • Superior problem- solving abilities is required
  • Ability to collaborate with all departments
  • Ability to be flexible with changing priorities, work volume, procedures, and variety of tasks.
  • Ability to communicate effectively utilizing both oral and written means.
  • Ability to handle various tasks simultaneously while working efficiently, effectively, and independently
  • Ability to show compassion to patients of all backgrounds and social status
  • Must obtain and retain ability to utilize SC Thrive, ACA product, and other programs used to assist patients with benefits.
  • Must pass an internal PBC Certification exam within three (3) attempts or six (6) months of acquiring position in order to retain position.
Supervisory Responsibilities:
  • No supervisory responsibilities
Essential Job Functions:
  • Meet with all new patients upon first visit to HopeHealth.
  • Screen all new patients for interest in applying for benefits offered via the Annual Registration Form.
  • Responsible for the review, input, and scanning of new patient paperwork.
  • Input critical information into practice management system (PMS) including but not limited to: demographic, payer, patient responsibility (copay, coinsurance, deductible, and non-covered services), and additional reporting data.
  • Use SC Thrive to determine if patient is eligible for benefits such as Medicaid, Affordable Care Act (ACA), Sliding Fee Discount Program (SFDP), and WellVista.
  • Assist qualified patients with the proper documents needed for Medicaid, Sliding Fee Scale Discount program, Affordable Care Act, and WellVista applications.
  • Verify eligibility and benefits of insured patient. Clearly explain so patient is aware of eligibility and benefits of their insurance policy and their responsibility.
  • Navigate uninsured patients through the Affordable Care Act insurances during open enrollment if they do not qualify for Medicaid.
  • Enter patient payer information into Pharmacy Benefit Manager (PBM) timely.
  • Update the PMS and PBM as patient moves thru steps of the benefit process.
  • Coordinates with other HopeHealth departments to assist patients with financial needs.
  • Address actions on a daily basis. Contact the patient by phone to follow up on needed paperwork, answer patient questions, or other requested items.
  • Other assigned duties.

Physical Requirements:

Must possess the ability to communicate in the dominant language of the geographic region. Must be able to lift 30 pounds. Vision and hearing corrected to within normal limits is required. Must have manual dexterity to key in data; utilize computer, grab, grip, hold, tear, cut, sort, and reach.

  • Patient Care Tech PRN

    1 day ago

    Lake City, United States HCA Full time

    Description Introduction Do you have the career opportunities as a(an) Patient Care Tech PRN you want with your current employer? We have an exciting opportunity for you to join HCA Florida Lake City Hospital which is part of the nations leading provider of healthcare services, HCA Healthcare. Benefits HCA Florida Lake City Hospital, offers a total...

  • Counselor Supervisor

    3 weeks ago

    Salt Lake City, United States BayMark Health Services Full time

    Description Clinical Supervisor – Salt Lake City, UT Position Overview:The Clinical Supervisor will supervise the Counselors and Counselor Interns who provide treatment and casework services to patients in compliance with all applicable laws and regulations and with BayMark’s policies and procedures. The clinical supervisor will ensure timely...

  • Medical Imaging Technologist

    3 days ago

    Kansas City, Kansas, United States PRN Healthcare Full time

    About the OpportunityWe are seeking a highly skilled Medical Imaging Technologist to join our team at PRN Healthcare. As a key member of our healthcare staff, you will be responsible for providing high-quality imaging services to patients in Kansas City, Kansas.The ideal candidate will have a strong background in Interventional Radiology and excellent...

  • Medical Oncology Travel Nurse

    1 week ago

    Oklahoma City, Oklahoma, United States PRN Healthcare Full time

    We are seeking a skilled Medical Oncology Travel Nurse to join our team in Oklahoma City. This exciting opportunity offers a competitive salary, excellent benefits, and the chance to work with a dynamic healthcare organization.About PRN HealthcarePRN Healthcare is a leading provider of healthcare staffing services, dedicated to delivering exceptional care...

  • Nurse Cardiac Specialist for PRN Healthcare

    1 week ago

    Oklahoma City, Oklahoma, United States PRN Healthcare Full time

    We are seeking a dedicated Nurse Cardiac Specialist to join our team at PRN Healthcare. This exciting opportunity allows you to work in a dynamic Cardiac Cath Lab setting, providing high-quality patient care and contributing to the success of our organization.About the JobThis is a travel nursing position with a 12-hour shift schedule, working nights. You...

  • Financial Counselor

    4 weeks ago

    Salt Lake City, United States St. Mark's Hospital Full time

    Description Introduction Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Financial Counselor with St. Mark's Hospital you can be a part of an organization that is devoted to giving back! Benefits St. Mark's Hospital, offers a total rewards package that supports the health, life, career and retirement...

  • Financial Counselor

    3 weeks ago

    Salt Lake City, United States St. Mark's Hospital Full time

    Description Introduction Shift: M-F 8:00 AM to 5:00 PM Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Financial Counselor with St. Mark's Hospital you can be a part of an organization that is devoted to giving back! Benefits St. Mark's Hospital, offers a total rewards package that supports the...

  • Traveling Medical Professional Wanted

    5 days ago

    Tuba City, Arizona, United States PRN Healthcare Full time

    Job Title:Traveling Medical Professional Wanted - PRN HealthcareAbout the Role:We are seeking a skilled RN OB/GYN to join our team of travel nurses. This exciting opportunity will allow you to work in Tuba City, Arizona and experience the unique culture of the region.Key Responsibilities:Provide exceptional patient care as an RN OB/GYN in a dynamic...

  • Highly Experienced Travel CVICU Nurse Wanted

    7 days ago

    Lake Havasu City, Arizona, United States PRN Healthcare Full time

    About the JobPRN Healthcare, a leading healthcare staffing company, is seeking a skilled and compassionate travel CVICU nurse to join their team in Lake Havasu City, Arizona.Job SummaryThe ideal candidate will have 2+ years of experience in critical care and be proficient in providing high-quality patient care in a fast-paced CVICU environment. As a travel...

  • Traveling Medical Care Specialist

    7 days ago

    Lake Havasu City, Arizona, United States PRN Healthcare Full time

    About PRN Healthcare">Our story starts with a passionate healthcare professional who wanted to make a difference in the lives of patients and nurses alike. Pete Hietpas, a dedicated CNA, had a vision to create a company that would prioritize compassion over competitiveness.">In 1995, Nurses PRN was born, revolutionizing the healthcare staffing industry with...

  • Diagnostic Imaging Specialist

    7 days ago

    Kansas City, Missouri, United States PRN Healthcare Full time

    PRN Healthcare is seeking a skilled Diagnostic Imaging Specialist to join their team in Kansas City, Missouri. As a travel CT Technologist, you will play a vital role in providing high-quality imaging services to patients.About the JobThis 13-week contract offers an estimated salary of $120,000 per year, based on 12-hour shifts and 36 hours per week. The...

  • Medical Travel Nurse

    3 days ago

    Mason City, Iowa, United States PRN Healthcare Full time

    About the OpportunityWe are seeking a skilled Medical Travel Nurse to join our team at PRN Healthcare in Mason City, Iowa.Job Summary: This 12-hour shift position requires experience in Med Surg and working independently with minimal supervision. The ideal candidate will have excellent communication skills, be able to work well under pressure, and...

  • IOP Clinician

    1 month ago

    Lake Worth, United States Advanced Recovery Systems Full time

    Overview:Join our team as a PRN IOP (Independently Licensed) Therapist!PRN 10 to 20 hours/week:Availability between Monday-Thursday 5:00pm-9:00pm as needed.The Recovery Village Palm Beach at Baptist Health is a center that connects clients in southeast Florida and beyond to life-changing addiction treatment. RVPB currently consists of an 88-bed inpatient...

  • Advanced Care Nurse

    6 days ago

    Lake Havasu City, Arizona, United States PRN Healthcare Full time

    PRN Healthcare is seeking a travel nurse with advanced care expertise to fill a 13-week contract in Lake Havasu City, Arizona.About the JobThe successful candidate will provide intermediate care services to patients, working closely with the healthcare team to ensure optimal patient outcomes. The role involves 12-hour shifts, with a guaranteed 36 hours per...

  • Travel Nurse CVICU Position in Lake Havasu City

    7 days ago

    Lake Havasu City, Arizona, United States PRN Healthcare Full time

    PRN Healthcare, a leading healthcare staffing company, is seeking an experienced travel nurse for a challenging CVICU role in Lake Havasu City. With a strong commitment to providing compassionate care, our team strives to create authentic relationships with healthcare professionals like you.Job OverviewWe are looking for a dedicated and skilled RN to join...

  • Mental Health Counselor

    4 weeks ago

    Rice Lake, United States Marshfield Clinic Health System (MCHS) Full time

    Description : JOB SUMMARY The Professional Counselor provides evaluation, assessment, and treatment to patients in the form of individual, marital, family, and group therapy as well as triage, crisis intervention, diagnosis, education, and discharge of patients. The Professional Counselor provides these services according to the philosophy and...

  • Critical Care Registered Nurse

    3 days ago

    Lake Havasu City, Arizona, United States PRN Healthcare Full time

    PRN Healthcare is seeking a dedicated travel nurse to join our team in Lake Havasu City, Arizona.About the RoleWe are looking for a skilled Critical Care Registered Nurse with experience in CVICU to fill this 13-week contract. This opportunity offers a chance to work in a fast-paced environment and make a real difference in patient care.Key...

  • Financial Counselor

    2 months ago

    Traverse City, United States Munson Healthcare Full time

    Requisition #: 60647 Total hours worked per week: 40 Description Find more than your next job. Find your community. We're northern Michigan's largest healthcare system and we are deeply rooted in the communities we serve. That means that our patients are often our family, friends and neighbors - and it's special to be able to care for them. And as one...

  • Critical Care Travel Nurse

    6 days ago

    Lake Havasu City, Arizona, United States PRN Healthcare Full time

    Job SummaryPRN Healthcare is seeking a skilled Critical Care travel nurse to join our team for a 13-week contract in Lake Havasu City, Arizona. As a critical care specialist, you will be responsible for delivering high-quality patient care in a fast-paced ICU environment.About the JobThis is an excellent opportunity to work with a reputable healthcare...

  • Critical Care Nurse Traveler

    4 days ago

    Lake Havasu City, Arizona, United States PRN Healthcare Full time

    We are seeking a dedicated and compassionate Critical Care Nurse to join our team in Lake Havasu City, Arizona.About the OpportunityThis 13-week travel nursing assignment offers a unique chance to provide exceptional care in a dynamic and challenging environment. As a critical care nurse, you will have the opportunity to work closely with patients and...