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Credit & Collections Representative

5 months ago

Redwood City, United States Integrated Resources Full time

Job Description: 3+ YEARS EXPERIENCE IN CORPORATE COLLECTIONS ENVIRONMENT REQUIRED

This position is responsible for ensuring customer collections are received according to agreed payment terms. This self-motivated position performs Business to Business collections while working with management and Sales to deliver consistent customer service while reaching and exceeding monthly goals & company objectives.

KEY RESPONSIBILITIES
-Improve Day Sales Outstanding (€œDSO€) to current company monthly/yearly goal
-Ensure all past due accounts have been contacted while enforcing agreed payment terms
-Work with customers to schedule payment arrangements on upcoming and past due invoices
-Convert accounts to ACH/Checks from credit card payments as well as promote electronic invoicing Update account information to ensure contact and other required information is current
-Resolve any invoice discrepancies in a timely manner to ensure payment is received appropriately
-Communicate with field personnel to discuss any problem accounts/situations to meet a common goal