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Front Desk Medical Receptionist

4 months ago

Louisville, United States American Family Care Louisville Full time

Job description

Culture is everything Come and work for an amazing team greeting and registering patients in a busy Urgent Care setting. We are looking for a Part Time staff member to add to our Louisville clinic team. Part time hours would be Monday, Tuesday, Wednesday 7:45am-2:00pm and every other weekend Saturday and Sunday 7:45am-5:00pm.

AFC Urgent Care of Louisville are seeking a front desk medical receptionist with excellent customer service skills for a part time or PRN position. The ideal candidate will be personable, efficient, and able to address customer concerns/complaints with a positive caring attitude. Must be able to work a 12 hours shift. Open clinic hours are Monday-Friday 8-8 and Saturday-Sunday 8-5. Must be able to multitask as this is a high paced position. Please see job description below and respond to schedule an interview.

Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents

Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards

Register patients, update patient records, and verify insurance accurately and timely

Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests

Balance daily patient charges (cash, check, credit cards) against system reports

Complete closing procedures by preparing closing documentation and submitting required reports

Prepare, sign, and drop the deposit in the safe on a nightly basis

Complete cash control procedures and secure financial assets

Maintain complete and accurate documentation.

Observe safety and security procedures; promote a safe and pleasant work environment

Regular attendance to ensure efficient clinic operations

Other duties and responsibilities as assigned