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Patient Services Representative
3 months ago
Pay range:
$21.37 - $32.05
On- Call / Per-Diem / Days, Evenings and Weekends
16 hours per paid period or 32 hours in 1 month. Must work 4 shifts a month and can take them all in one stretch in one 2 week pay period.
Clinic is open Mon-Sat from 7am to 10pm
Overlake Medical Center and Clinics has a per-diem opportunity for a Patient Services Representative to join our Redmond Urgent Care team In this role, you will provide exceptional customer and front office services to patients. You will coordinate communications among staff, patients, and providers about patient check-in process. You will also collect records and ensure distribution to appropriate staff via the electronic medical record system (Epic) and perform clerical, scheduling, and records activities in support of patients and staff.
Must be available full-time for first two weeks for system and clinic training.
Qualifications
- High school diploma or GED required.
- Minimum 1 year of administrative experience in a medical facility preferred. Previous physician office, hospital or other frontline customer contact experience in a business setting also preferred.
- Demonstrated ability to provide exceptional customer service.
- Excellent telephone etiquette.
- Demonstrated strong communication skills and ability to work effectively with people in stressful situations.
- Ability to multi-task, be organized and detail oriented.
- Demonstrated proficient computer keyboard skills.
We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that truly sets us apart.
- Local, visible leaders who care about you.
- A values-based work environment.
- An active Diversity, Equity & Inclusion Council.
- Medical insurance premiums as low as $0 per month.
- Many Overlake services covered at 100%.
- Tuition reimbursement up to $10,000 per year.
- Generous retirement plan matching up to 7% with company match 100% vested. Pre-tax and Roth after tax deductions are available.
- An expanded Employee Assistance Program.
- A caregiver support program to help with everything from childcare to eldercare.
- Free parking and Orca transit passes.
If this sounds like an environment where you'll thrive, we'd love to hear from you.
How much will this job pay?
Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.
