Customer Support Specialist

2 months ago

Dover, United States Hertrich Buick GMC Full time

Customer Support Specialist - Part Time Automotive Dealership Cashier / Receptionist with Opportunity for Growth

Must be able to work a flexible schedule - potential nights/Saturdays

Hertrich Family of Automobile Dealerships seeks a Part Time Customer Support Specialist/ Receptionist to enhance our growing business

- Do you enjoy working with customers?

- Do you thrive in a fast-paced environment where you have unlimited career potential?

- Are you an enthusiastic individual who wants to work for a mission driven company? ...

...then our Company is the right fit for you Hertrich Family of Automobile Dealerships, the largest automotive group in Delaware and the Eastern Shore is seeking a Full Time Receptionist to join our professional team.

The Hertrich Family of Dealerships is on the lookout for awesome candidates to join our growing team. We're proud to represent 24 separate dealerships, 13 Collision Centers, and 19 Automotive Brands across the Delmarva peninsula and beyond For three generations, the Hertrich Family has dedicated themselves to the communities we serve, supporting over 90 local organizations and charities. We are a world-class team with a dynamic, entrepreneurial culture; we win with integrity, hold ourselves accountable, and aren't satisfied with "just good enough". We aim for excellence and work together to achieve it in everything we do. If you're a dedicated, innovative, and enthusiastic person, we invite you to apply for one of the many exciting positions we have available.

Hertrich offers:

Extremely Competitive Salaries and Pay Plans with great Incentives

401K Plan with Employer Match

Employee Purchase Discounts

Automotive Cashier / Receptionist / Customer Service Duties:

Answer a multi-line phone system

Greet and assist customers in a pleasant and professional manner

Accurately and efficiently process cash and credit card transactions and use a computer system

Accurately and efficiently process customer agreements, service tickets and dealer exchanges using a computer system

General office duties, including filing, inventories, and other duties assigned by the Office Manager

Automotive Cashier / Receptionist / Customer Service Qualifications:

  • Excellent Communication Skills, both verbal and written
  • Pleasant and Professional Demeanor, both in-person and on the phone
  • Computer Literate
  • Good Work Ethic
  • High School Diploma/GED Required
  • Must be available to work some evenings and Saturdays

"We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Hertrich is also committed to providing a drug-free workplace. Hertrich is an equal-opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all."

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