Virtual Sales Manager

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY. Bringing out the best in people As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us. Working at Dentsply Sirona you are able to: Develop faster - with our commitment to the best professional development. Perform better - as part of a high-performance, empowering culture. Shape an industry - with a market leader that continues to drive innovation. Make a difference -by helping improve oral health worldwide. Supports the virtual sales team primarily through coaching, organized trainings, 1:1 planning, and account support; coordinates with virtual sales leadership and field sales managers to ensure KPIs are being met and team-based approach is successful. What Will You Do - Responsibilities for Employment Drive and deliver sales targets by setting clear objectives, monitoring team performance, and holding team members accountable for achieving results. Implement strategic initiatives to optimize sales processes, increase revenue, and ensure consistent attainment of key performance indicators (KPIs). Oversee and manage sales cadences focusing on core metrics such as revenue attainment, pipeline development, and opportunity identification. Promote and share best practices across the team. Develop, maintain, and deliver weekly, quarterly, and annual performance reports for the Virtual Sales Representative team. Establish goals and track the team’s progress against key performance indicators (KPIs) outlined in these reports. Ensure high levels of client satisfaction as measured by annual surveys and employee engagement metrics. Partner closely with Field Sales Leadership to align strategies, share insights, and coordinate efforts to maximize sales opportunities and ensure a seamless customer experience. Collaborate on joint initiatives to drive revenue growth and maintain a unified approach across both virtual and field sales teams. Relay customer feedback to Sales and Marketing leadership to generate ideas for new features, products, competitive intelligence, or to address customer concerns. Assess and refine the lead-management process in collaboration with Marketing and Sales leadership to continuously improve coordination between Marketing, Virtual Sales, and Field Sales teams. Stay current on sales analytics, communication methods, and industry trends; lead and implement continuous improvement initiatives in response to market changes. Participate in the interview process and lead training for new hires on the Virtual Sales team. Provide coaching to Virtual Sales Representatives on effective cold calling, email communications, strategic selling processes, and objection handling. Encourage continuous development of knowledge and skills within the following core areas: Product Knowledge: Understand the features, benefits, and key differentiators of our product line. Application Knowledge: Recognize the costs, limitations, and risks associated with current processes and products used by dental industry prospects. Company Knowledge: Gain an understanding of our company’s history, background, and expertise, and why we are the best choice for potential customers. Sales Skills: Master consultative selling and the essential activities that are part of our solution-based sales process. Targeted Outcomes: Attainment of teams’ sales targets Increased number of high-growth customers Increased number of cross-selling conversions across two or more product lines Who You Are - Qualifications Bachelor’s degree in business or other related area 5-7 years of experience as a seller (virtual preferred) and 2-3 years as a first line manager of sellers preferred. Proven track record of success in achieving quota as a seller and fostering a culture of inclusion and diversity as a manager. Requires prior selling skills (field and/or virtual) with first line manager skills and capabilities. Sales experience within medical product/services is a plus. Experienced in the use of virtual/digital/remote sales techniques and with digital working methods. Knowledge of sales and marketing strategies Experience working with CRM tools & MS Office applications. Ability to travel up to 20% Must be located in the Charlotte Metro, NC area. How We Lead the DS Way - Key Leadership Behaviors Actively articulates and promotes Dentsply Sirona’s vision, mission, and values. Advocates on behalf of the customer. Promotes high performance, innovation, and continual improvement. Consistently meets Company standards, ethics, and compliance requirements. Clear and effective communication with stake holders, which span across multiple levels, socio-geographic areas, and functional expertise. Physical Requirements While performing the duties of this job, the employee is frequently required to sit, stand, speak, use hands and fingers, reach with hands and arms, see listen and type. Environmental Requirements Work primarily performed in an office environment. The noise level is usually moderate with limited temperature fluctuations. May require travel using different forms of transportation. Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona. If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com (careers@dentsply.com) . Please be sure to include “Accommodation Request” in the subject. For California Residents: We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes). The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity). For additional details and questions, contact us at careers@dentsplysirona.com