Current jobs related to Front Desk Representative - Urbandale - Goldfish Swim School

  • Front Desk Representative

    6 days ago

    Urbandale, Iowa, United States Goldfish Swim School Full time

    About UsAt Goldfish Swim School, we're passionate about creating a fun and engaging environment for our students and staff. Our mission is to provide a safe and supportive space for children to learn and grow, while also fostering a sense of community and teamwork among our employees.Job SummaryWe're seeking a highly motivated and customer-focused individual...

  • Front Desk Representative

    4 days ago

    Urbandale, Iowa, United States Goldfish Swim School Full time

    About UsAt Goldfish Swim School, we're passionate about creating a fun and engaging environment for our students and staff. Our mission is to provide a safe and supportive space for children to learn and grow, while also fostering a sense of community and teamwork among our employees.Job SummaryWe're seeking a highly motivated and customer-focused individual...

  • Front Desk Representative

    23 hours ago

    Urbandale, Iowa, United States Goldfish Swim School Full time

    About UsAt Goldfish Swim School, we're passionate about creating a fun and engaging environment for our students and staff. Our mission is to provide a safe and supportive space for children to learn and grow, while also fostering a sense of community and teamwork among our employees.Job SummaryWe're seeking a highly motivated and customer-focused individual...

  • Front Desk Representative

    23 hours ago

    Urbandale, Iowa, United States Goldfish Swim School Full time

    About UsAt Goldfish Swim School, we're passionate about creating a fun and engaging environment for our students and staff. Our mission is to provide a safe and supportive space for children to learn and grow, while also fostering a sense of community and teamwork among our employees.Job SummaryWe're seeking a highly motivated and customer-focused individual...

  • Front Desk Representative

    4 months ago

    Urbandale, United States Goldfish Swim School - Urbandale Full time

    Job DescriptionJob DescriptionIf you love working with children and want to have a blast when you come to work, Goldfish is the place for you! We have a wonderful warm and tropical atmosphere that will make you smile every day when you come to work. We wear flip flops, we sing on the job, we give high fives freely, but most importantly, we love our employees...

  • Front Desk Representative

    4 months ago

    Urbandale, United States Goldfish Swim School - Urbandale Full time

    If you love working with children and want to have a blast when you come to work, Goldfish is the place for you! We have a wonderful warm and tropical atmosphere that will make you smile every day when you come to work. We wear flip flops, we sing on the job, we give high fives freely, but most importantly, we love our employees and reward them for their...

  • Front Desk Associate

    3 weeks ago

    Urbandale, Iowa, United States Senior Suites Of Urbandale Full time

    Senior Suites of Urbandale is a welcoming Assisted Living and Residential Care community seeking a dedicated Front Desk Associate to join our team. As the first point of contact, you will play a vital role in creating a positive and supportive environment for residents, families, and guests. Responsibilities: Warmly greet visitors and residents, providing...

  • Front Desk Coordinator

    2 weeks ago

    Urbandale, Iowa, United States Senior Suites Of Urbandale Full time

    We are a family-like environment in need of a Front Desk Receptionist. Our community is an Assisted Living and Residential care facility that provides a supportive and caring atmosphere for our residents and their families.The ideal candidate will be responsible for:Answering Phones and Responding to InquiriesEngaging with Families, Guests, and Residents in...

  • Hotel Guest Service Representative

    2 weeks ago

    Urbandale, Iowa, United States Kinseth Hospitality Companies Full time

    Job Summary:We are seeking a highly skilled and customer-focused Hotel Guest Service Representative to join our team at Kinseth Hospitality Companies. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Guest Service: Greet and...

  • Bilingual Dental Front Office Coordinator

    4 weeks ago

    Urbandale, United States D4C Dental Brands Full time

    We have a fantastic opportunity for a dental office Front Desk Coordinator with Children's Dental Center of Central Iowa! This position's primary responsibility is to handle all front office functions for the practice.  The Front Desk Coordinator must ensure that patients, parents and/or guardians are the number one priority.Schedule: Monday - Thursday...

  • Customer Service Representative Nights

    23 hours ago

    Urbandale, Iowa, United States Planet Fitness Full time

    {"Job Title": "Customer Service Representative Nights", "Job Summary": "At Planet Fitness, we're passionate about creating a judgement-free zone where our members can achieve their fitness goals. As a Customer Service Representative, you'll play a vital role in delivering exceptional member experiences and ensuring our clubs run smoothly.Responsibilities:*...

  • Customer Service Representative

    1 week ago

    Urbandale, Iowa, United States Goldfish Swim School Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Goldfish Swim School. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and guests, while also promoting our swim programs and services.Key ResponsibilitiesProvide...

  • Marketing Member Experience Coordinator

    1 month ago

    Urbandale, United States Goldfish Swim School Full time

    Job Title: Marketing & Member Experience Coordinator Reports to: General Manager FLSA Status: Part-time, Non-Exempt Summary: Oversees the quality and success of the Marketing & Member Experience operations of Goldfish Swim School as well as being fully capable of running an operations shift smoothly and independently. This encompasses all front desk and...

  • Dental Office Coordinator

    3 days ago

    Urbandale, Iowa, United States D4C Dental Brands Full time

    D4C Dental Brands is seeking a highly skilled and organized Front Desk Coordinator to join our team. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to multitask and prioritize tasks effectively. The Front Desk Coordinator will be responsible for handling all front office functions, ensuring that patients...

  • Marketing & Member Experience Coordinator

    4 months ago

    Urbandale, United States Goldfish Swim School - Urbandale Full time

    Job DescriptionJob DescriptionBenefits:Competitive salaryEmployee discountsOpportunity for advancement Do you want to work somewhere you can make a difference? Are you looking for a great gig where the work is actually fun? Check out Goldfish Swim School! Were a rapidly growing, award winning franchise that is not your typical company!We change lives. We...

  • Marketing & Member Experience Coordinator

    4 months ago

    Urbandale, United States Goldfish Swim School - Urbandale Full time

    Job DescriptionJob DescriptionBenefits:Competitive salaryEmployee discountsOpportunity for advancement Do you want to work somewhere you can make a difference? Are you looking for a great gig where the work is actually fun? Check out Goldfish Swim School! Were a rapidly growing, award winning franchise that is not your typical company!We change lives. We...

  • Marketing & Member Experience Coordinator

    7 days ago

    Urbandale, Iowa, United States Goldfish Swim School Full time

    {"title": "Marketing & Member Experience Coordinator", "description": "Job SummaryWe are seeking a highly motivated and experienced Marketing & Member Experience Coordinator to join our team at Goldfish Swim School. As a key member of our operations team, you will be responsible for overseeing the quality and success of our marketing and member experience...

  • Dental Office Coordinator

    2 weeks ago

    Urbandale, Iowa, United States D4C Dental Brands Full time

    About the RoleWe are seeking a highly skilled and organized Dental Office Coordinator to join our team at D4C Dental Brands. As a key member of our front office team, you will be responsible for providing exceptional patient service and ensuring a smooth and efficient experience for our patients.Key ResponsibilitiesPatient Scheduling: Coordinate patient...

  • Marketing & Member Experience Coordinator

    4 weeks ago

    Urbandale, United States Goldfish Swim School Full time

    Benefits: Competitive salary Employee discounts Opportunity for advancement Do you want to work somewhere you can make a difference? Are you looking for a great gig where the work is actually fun? Check out Goldfish Swim School! We're a rapidly growing, award winning franchise that is not your typical company! We change lives. We help children reach their...

  • Marketing & Member Experience Coordinator

    3 months ago

    Urbandale, United States Goldfish Swim School Full time

    Benefits: Competitive salary Employee discounts Opportunity for advancement Do you want to work somewhere you can make a difference? Are you looking for a great gig where the work is actually fun? Check out Goldfish Swim School! We're a rapidly growing, award winning franchise that is not your typical company! We change lives. We help children reach their...

Front Desk Representative

4 months ago

Urbandale, United States Goldfish Swim School Full time

If you love working with children and want to have a blast when you come to work, Goldfish is the place for you We have a wonderful warm and tropical atmosphere that will make you smile every day when you come to work. We wear flip flops, we sing on the job, we give high fives freely, but most importantly, we love our employees and reward them for their hard work.

We are currently hiring multiple energetic Part-Time Sales and Member Services Representatives who have a passion for kids and the water. Must be able to work 2 shifts per week (min 8-10 hours) and be available 1 weekend day minimum. Prior swim experience is not necessary, but a willingness to learn and have FUN is a must

A Few Things About Us:

  • We work hard, but love to have fun with our students and each other
  • Training is paid and Lifeguard/CPR courses are provided in-facility once per month exclusively to Goldfish employees
  • Shifts are set each week and consistent until YOU request a new schedule Part-time schedule
  • Financial bonuses and advancement opportunities including supervisory and management positions
  • Wonderful warm and tropical atmosphere centered around kids and family comfort
  • Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.
Benefits:
  • Leadership roles starting at $15.50
  • Flexible part-time hours and scheduling
  • Competitive pay
  • Growth opportunities
  • Valuable work experience
  • Increased social opportunities
  • Future references/referrals
  • On-the-job training and certification opportunities
Position Requirements:
  • High energy - you believe work should be fun
  • Service mindset - you take pride in making sure our members are taken care of
  • Able to take initiative and have great organizational skills
  • Excellent communication and able to develop relationships with our members
  • Passionate about working with children of all ages and ability levels
  • Must have or obtain AED/CPR/First Aid certifications as a condition of employment within 90 days (Courses are provided by facility staff once per month, limited exclusively to Goldfish Swim School staff members)
Job Title: Sales & Member Services Representative

Reports to: General Manager

FLSA Status: Non-Exempt

Summary:
  • Promotes quality customer service face to face and over the phone to current and future guests.
  • Process sales and enrollment transactions.
  • Acts as the first point of contact for current and future Goldfish guests, and responsible for presenting a positive image for the company.
Customer Service Duties and Responsibilities:
  1. Supports operational duties such as reaching out to interested families, sharing information about our lessons to walk-in customers, and processing student registrations using effective sales/customer service techniques.
  2. Resolves customer concerns/complaints using a professional approach.
  3. Assists members with purchases of merchandise and vending.
  4. Greets parents and students as they report to the front desk.
  5. Checks in students on the attendance tracking system.
  6. Maintains cleanliness and safety of the front desk area, Snack Shack area, changing areas, restrooms and observation area.
  7. Monitors Snack Shack and Treasure Island Retail areas for guest services, re-stocking, and occasional visual merchandising.
  8. Checks voicemail and email correspondence and responds in a timely manner.
  9. Makes collection calls to resolve open account problems.
  10. Brings creative ideas forward to ensure efficient operating procedures and an engaging atmosphere for students and staff.
  11. Fulfills other duties and responsibilities as assigned by the Employer, including training as working as a team Swim Instructor if desired. *Ask about becoming a Swim Instructor in your interview

Education/Experience: High school diploma or GED required. Some college preferred. Two years previous customer service and/or administrative office experience required. Intermediate level computer skills required using Word, Excel and other software systems.

Certifications and licenses: CPR, First Aid and AED certification required within 90 days of hire (internal training provided).

Work Environment: While performing this job, the employee is exposed to occasional heat and humidity if needed on the pool deck. Lobby desk is temperature controlled. We encourage our staff members to stand, smile, and greet our guests when approached, but chairs are allowed during quiet work times. Noise level is usually moderate.

Candidate Profile:
  • Outgoing and energetic personality
  • Friendly, positive attitude
  • Strong work ethic
  • Dependable, punctual, detail-oriented, and well organized
  • Ability to multi-task
  • Focused on SAFETY
  • Flexible and able to adapt to company growth and evolving responsibilities
  • Must be comfortable working with and around young children
  • If you are a team player, energetic, are excited to work with children and make a difference in their lives, then this is the job for you


Compensation: $14.00 - $16.00 per hour

Tropical Vibes & Impacting Lives

You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passionNot just a passion for kids or a passion for swimming...it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments

Making Waves with Passion, Purpose & Core Values

At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team

We go above and beyond with every detail to create a GOLDEN Experience

We believe in nurturing a culture that provides WOW Customer Service

We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about life's accomplishments by remembering to Celebrate

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.