Clinical Supervisor RN

3 weeks ago

Cleveland, United States Tuesday Health Full time

Tuesday Health launched in 2023 to deliver compassionate, supportive care for patients and caregivers navigating serious illness. We believe that each patient's journey is unique. As such, we deliver member-directed, whole-person care to seriously ill patients in our program, using leading edge supportive care models, including appropriate transitions to hospice when the time is right. This results in drastically improved quality of life for members and their caregivers, and a meaningful reduction in unproductive medical spend. Our overall mission is to transform serious illness and end of life care; our team believes deeply in this mission and puts our members first in all that we do.

The Clinical Supervisor (RN) is responsible for leading a local team of nurses, social workers, and care coordinators in Ohio. This role monitors and oversees all aspects of performance for the interdisciplinary care team. The Clinical Supervisor (RN) collaborates with clinical teams to develop and implement care plans for our patient population, while also driving continuous improvement in clinical operations.

Location: Remote (Preferred home location in Ohio for local community knowledge). Travel may be required up to 50%.

Responsibilities:

  • Supervise clinical staff, providing guidance, support, and performance oversight.
  • Ensure compliance with all regulatory standards, policies, and procedures.
  • Coordinate patient care activities and collaborate with interdisciplinary teams to optimize patient outcomes.
  • Oversee staff scheduling, ensuring adequate staffing levels to meet patient needs.
  • Facilitate staff training and professional development, promoting ongoing education and adherence to best practices.
  • Address patient and family concerns, advocating for quality care and service excellence.
  • Monitor patient care metrics and implement improvement initiatives as needed.
  • Participate in departmental meetings, contributing to quality improvement projects and operational strategies.
  • Maintain accurate records and documentation, ensuring compliance with legal and ethical standards.
  • Stay current with advancements in nursing practice and healthcare regulation.
  • Facilitate collaboration with health plan care managers.
  • Ensure proper documentation of all patient contacts.
  • Other duties may be assigned.
Required Qualifications:
  • Associate's degree (or higher).
  • Current active and unrestricted Registered Nurse license in the State of practice (Ohio) without any disciplinary action.
  • Minimum of 5 years of clinical nursing experience.
  • Minimum of 2 years leading and managing teams.
  • Excellent communication, interpersonal, and organizational skills.
  • Strong knowledge of nursing practices, standards, and healthcare regulations.
  • Ability to lead and motivate a diverse team effectively.
  • Proficient in electronic health record (EHR) systems and healthcare technology.
  • Experience with escalated customer service issue resolution.
  • Knowledge & proficiency of Microsoft Office products.
Skills:
  • Excellent verbal, written, and presentation skills.
  • Strong people skills to develop and maintain strong internal and external relationships.
  • Ability to multitask, prioritize, and create solutions in a start-up environment.
  • Demonstrated leadership skills and ability to create and maintain a positive work environment.
  • Strong critical thinking and analytical skills.
  • Ability to lead and inspire teams, while building strong employee engagement.
  • Proficiency in Microsoft Office: Outlook, Word, Excel, PowerPoint.
Preferred Qualifications
  • Bachelors Degree in Nursing, Management, or Health Care Administration
  • Managed care experience preferred
  • Hospice or Palliative care experience preferred


What we offer:

Competitive compensation, reflecting our commitment to attracting, retaining, and motivating the best talent in the industry

Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match, etc.

Remote work with multiple onsite sessions each year to maximize collaboration and team building

A dynamic and inclusive team environment where you can lean on your teammates, offer candid feedback, bring your true self to work each day, and deliver tremendous impact while having fun along the way

Meaningful work each day; we care deeply about our mission, our patients, and each other

If you are passionate about transforming serious illness and end of life care for patients and their caregivers, we would love to hear from you. Please apply by sending your resume and cover letter to careers@tuesdayhealth.com.

Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

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