IT Operations Technician

3 weeks ago

Victoria, United States Texas Association of Counties Full time

Join us for "Hiring Red, White and You" November 13th10:30am - 2:00 pm Emerging Technology Center (7403 Lone Tree Road, Victoria) Click the link to register:. JOB SUMMARY Supports Information Services operations hardware and related equipment, which includes installation, day-to-day maintenance, and inventory control.Assists in computer related problem analysis, and contacts outside vendors for additional support when needed. Assistance in the evaluation, selection, development, design, and implementation of operations computer systems used to provide information to managers and end users as necessary.Provides primary technical support for the operations function of the Information Services department; this includes all equipment that the operations function is responsible for. Job Specific: Answers telephone calls to triage issues. (EF) Assists users with issues that can be dealt with on phone or remotely. (EF) Goes to users location to assist with issues that cant be dealt with remotely. (EF) Assists in inventory of IT items. (EF) Assists members of Technical team when necessary. (EF) Assists members of Systems team when necessary. (EF) Hospital: Adheres to organization-wide and other applicable policies and procedures. Day-to-day performance complies with the hospitals Service Excellence Behavioral Expectations. Performs within the prescribed limits of the hospitals Ethics, Compliance and Confidentiality Program guidelines. Performs withinprofessional Scope of Practice at all times. Other Duties As Assigned: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to thisjob at any time. Minimum Requirements EDUCATIONAL REQUIREMENTS Required: College emphasis in computer science and comparable experience in: Operation of personal computer and midrange systems Computerized file manipulation Programming Hardwareset-up, diagnostics, and maintenance of personal computers, midrange computers, and relatedequipment EXPERIENCE Required: Minimum one years experience in computer related field and/or hospital information systems Knowledgeable in micro and mini computing, interfaces, networking, and systems analysis Technically strong in computer applications Demonstrates ability and knowledge to evaluatecomputer performance Preferred: UNIX, DOS, Windows, Windows NT, and Cloud Computing preferred COMPANY PROFILE Citizens Medical Center is anot-for-profit, community hospital known for compassionate patient care, clinical expertise, and bringing advanced medical services to the South Texas region since 1956. Today, Citizens is a 317-bed acute care hospital with over 1,200 employees. Voted Best of the Best hospital in Victoria for 14 consecutive years, Citizens Medical Center is a level III Trauma Center, with a newly renovated 24/7 Emergency Department that includes an onsite medical helicopter. Citizens hasacomprehensive Community Cancer Program that includes two linear accelerators and HDR brachytherapy. Citizens is recognized for its outstanding cardiology program which includes a nationally accredited Chest Pain Center and is a Primary Stroke Center. Citizens also includes a comprehensive, accredited Bariatric Surgery program,Birth Center with labor and delivery, animaging and surgery center, sleep study center, state-of-the-art rehabilitation and fitness center, urology center and daVinci robotics minimally invasive surgery options, a home health agency, andhas a long history of providing continuing education for healthcare providers and the community. Citizens Medical Center is looking foremployees who actively demons rate service excellence by exemplifying our iCare values. If you are someone who displays respect and enthusiasm for patients, visitors, and coworkers while consistently upholding the hospitals commitment to providing outstanding outcomes, service excellence, and fiscal responsibility, then you could be a good fit for the CMC team BENEFIT OFFERINGS Health Medical, Dental, Vision STD, LTD Disability Supplemental Life, ADandD Flexible Spending (FSA) Employer paid life insurance and short term disability Retirement/Investment Defined Benefit Pension Plan 457(b) Deferred Compensation Well-Being Benefits Paid Time Off Sick leave, Bereavement leave, Jury Duty/Witness Service Tuition Reimbursement Hospital-paid and administered annual immunizations HealthPlex (gym) membership discount YMCA partnership discount for childcare Employee Assistance Programs

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