Bilingual Customer Support Specialist

2 weeks ago


Prescott, United States Sherwin-Williams Full time

Are you passionate about providing exceptional customer service while achieving sales goals? Join our team as a Bilingual Customer Support Specialist. You will work closely with customers to understand their needs, answer questions, recommend products, and resolve concerns. This part-time position requires fluency in both English and Spanish and the ability to lift up to 70 lbs on occasion. If you have retail, delivery, or customer service experience, we encourage you to apply.

Key Responsibilities:

  • Deliver excellent customer service and achieve sales targets
  • Assist customers in person and over the phone in English and Spanish
  • Build strong relationships with customers
  • Process sales transactions accurately
  • Maintain product knowledge and suggest ways to improve sales

Minimum Requirements:

  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country without sponsorship
  • Must be able to read, write, comprehend, and communicate in English and Spanish
  • Must be able to lift and carry up to 70 lbs on occasion
  • Must be willing to work evenings and weekends

Preferred Qualifications:

  • Valid, unrestricted Driver's License
  • High School diploma or GED
  • At least one (1) year experience in retail, delivery, or customer service
  • Previous experience selling paint or operating tinting and mixing equipment


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