Current jobs related to Technical Support Associate - Redmond - Space Exploration Technologies Corp.

  • Technical Support Associate

    3 weeks ago

    Redmond, Washington, United States SpaceX Full time

    Job SummarySpaceX is seeking a highly skilled and motivated Customer Support Associate to join our Starlink team. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesTriage and resolve customer issues across multiple channels, including digital and voice...

  • Technical Support Specialist

    1 week ago

    Redmond, Washington, United States Manpower Engineering Full time

    Job Title: Technical Support SpecialistOur client, a leading aerospace engineering company, is seeking a highly skilled Technical Support Specialist to join their team. The ideal candidate will have current certification in IPC Soldering standards, including 7711/7721 and J-STD, and J-STD Space Applications.Job Summary:The Technical Support Specialist will...

  • Technical Support Specialist III

    2 weeks ago

    Redmond, Washington, United States SPECTRAFORCE Full time

    Job SummarySPECTRAFORCE is seeking a highly skilled Technical Support Specialist III to join our team. As a key member of our engineering team, you will be responsible for providing technical support and expertise in the design, development, and testing of aerospace hardware.Key ResponsibilitiesProvide technical support and guidance to engineers and...

  • Technical Support Specialist I

    4 weeks ago

    Redmond, Washington, United States 3MD Inc. Full time

    Job OverviewPosition Summary:The Technical Support Specialist I is responsible for executing intricate technical tasks under moderate supervision. This includes the upkeep and resolution of IT-related issues, remote troubleshooting for desktops and laptops, and providing help desk assistance directly at user locations.Key Responsibilities:Provide on-site...

  • Field Service Technician

    4 months ago

    Redmond, United States Associate Staffing Full time

    This individual will play a crucial role in providing technical support, control, configuration, and maintenance of desktops, laptops, and point of sale (POS) hardware across our enterprise. The ideal candidate should have 1-2 years of IT experience and will primarily collaborate with our hospitality IT team, focusing on the Agilisys POS platform. Knowledge...

  • Technical Support Specialist

    1 day ago

    Redmond, Washington, United States TALENT Software Services Full time

    Unlock Your Potential as a Support Engineer - MS DynamicsPosition Overview:Talent Software Services is seeking an experienced Support Engineer - MS Dynamics to join our client's Support organization in Redmond, WA. As a key member of our team, you will provide technical support and guidance to customers, leveraging your expertise in Dynamics 365 and other...

  • Technical Support Specialist

    1 day ago

    Redmond, Washington, United States TALENT Software Services Full time

    {"Unlock Your Potential as a Support EngineerAbout the Role:We are seeking a skilled Support Engineer to join our team at Talent Software Services. As a Support Engineer, you will be responsible for providing top-notch technical support to our clients, resolving complex issues, and collaborating with cross-functional teams to drive product improvements.Key...

  • Technical Support Specialist

    2 weeks ago

    Redmond, Washington, United States Aquent Full time

    About the RoleAquent is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesDesktop/Server Software/Hardware Setup and Troubleshooting:...

  • Technical Support Engineer

    4 weeks ago

    Redmond, Washington, United States Microsoft Corporation Full time

    Join Microsoft Advertising as a Technical Support EngineerAt Microsoft Advertising, we are dedicated to attracting skilled, collaborative, and enthusiastic professionals in the digital advertising sector who are looking for a fulfilling career path. We provide an impressive range of advertising solutions, innovative strategies, and the chance to collaborate...

  • Technical Support Specialist

    3 weeks ago

    Redmond, Washington, United States Zachary Piper Full time

    Zachary Piper Solutions is actively looking for motivated individuals to join our team as Technical Support Specialists. This role involves providing essential support to our clients in a dynamic environment.Key Qualifications:Fundamental knowledge of Windows and Linux operating systems.Familiarity with Active Directory and basic IT troubleshooting...

  • Technical Support Specialist

    3 weeks ago

    Redmond, Washington, United States Manpower Engineering Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Manpower Engineering. As a Technical Support Specialist, you will play a critical role in ensuring the smooth operation of our Research and Development process.Key ResponsibilitiesProvide Technical Support: Offer expert technical assistance to our engineering team,...

  • Technical Support Specialist

    2 weeks ago

    Redmond, Washington, United States Pushpay Full time

    About the RoleThe Technical Support Specialist position is a perfect blend of customer care and technical expertise. You'll be providing technical support and troubleshooting for our organization's users, ensuring they receive timely and effective assistance.Key ResponsibilitiesProvide technical support and troubleshooting for our users through various...

  • Technical Support Specialist

    4 weeks ago

    Redmond, Washington, United States Microsoft Corporation Full time

    About Microsoft CorporationWith a global workforce exceeding 18,000, the Microsoft Customer Experience & Success (CE&S) division is dedicated to shaping the strategy, design, and execution of a comprehensive customer experience.Join Our TeamBe a part of CE&S and contribute to a vision where customers choose us not only for our leading-edge products and...

  • Technical Support Technician

    1 month ago

    Redmond, United States TEKsystems Full time

    This position requires experience with technical Service Desk, Active Directory and internal help desk experience. Great opportunity to work for a well-known gaming company. Description: This Shift will be Sun-Thurs, 10am-7pm. May change on occasion depending on need of the team. If there is any change to the schedule there will be plenty of heads up...

  • Technical Support Specialist

    3 weeks ago

    Redmond, Washington, United States Zachary Piper Full time

    Zachary Piper Solutions is currently seeking experienced Technical Support Specialists to support our clients on a Full Time engagement. To be considered for this role, candidates must have an active Full Scope Polygraph.Key qualifications for this position include:Basic understanding of Windows and Linux Operating SystemsExperience with Active Directory and...

  • Technical Support Specialist

    1 week ago

    Redmond, Washington, United States Experis Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Experis. As a Technical Support Specialist, you will be responsible for fabricating, assembling, and integrating high-quality wire harness and electro-mechanical assemblies.Key ResponsibilitiesFabricate, assemble, and integrate high-quality wire harness and...

  • Technical Support Specialist

    4 months ago

    Redmond, United States VENDNOVATION LLC Full time

    Job DescriptionJob DescriptionVendnovation provides web-based automated dispensing solutions to multiple industries for both assetmanagement/inventory control and selling of products. Our platform connects vending machines andlockers to the cloud enabling companies to increase operating efficiencies, reduce shrink or increasesales This allows many industries...

  • Technical Support Specialist

    3 weeks ago

    Redmond, Washington, United States Apex Systems Full time

    Job Summary:We are seeking a highly skilled Marketing Engineer to join our team at Apex Systems. As a key member of our team, you will be responsible for providing exceptional technical support to our customers, driving innovation, and collaborating with cross-functional teams to deliver world-class solutions.Key Responsibilities:Customer Support:...

  • Customer Support Associate

    1 week ago

    Redmond, Washington, United States SpaceX Full time

    Customer Support AssociateAt SpaceX, we're revolutionizing the way we explore the universe. As a Customer Support Associate, you'll be the face of our Starlink satellite constellation, ensuring our customers have an exceptional experience.Responsibilities:Triage and resolve customer issues across multiple channelsProvide technical support using hardware,...

  • Customer Support Associate

    2 weeks ago

    Redmond, Washington, United States SpaceX Full time

    Job SummaryWe are seeking a highly skilled Customer Support Associate to join our team at SpaceX. As a key member of our Customer Support team, you will be responsible for providing exceptional support to our customers, ensuring their overall experience is outstanding.Key ResponsibilitiesTriage and resolve customer issues across multiple channels, including...

Technical Support Associate

4 months ago

Redmond, United States Space Exploration Technologies Corp. Full time

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. TECHNICAL SUPPORT ASSOCIATE, STARLINK Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As an early member of the Starlink Customer Support team, you will be the face of Starlink to our customers, ensuring they have an exceptional overall experience. In this role, you will triage, troubleshoot, and resolve technical customer issues. You will analyze trends, identify gaps, and design simple, effective support interventions that improve our customers' experience. We're looking for excellent problem solvers who move quickly and proactively, and are obsessed with the success of our customers. This role is ideal for someone looking to join a scrappy, early-stage Support team and set the tone for how we help our customers. RESPONSIBILITIES: Triage and resolve customer issues across multiple channels (digital, voice, etc.). Be a relentless internal advocate for the customer within SpaceX. Provide technical support to customers using hardware, software, and network expertise. Surface product, process, and training issues by pairing quantitative and qualitative methods. Be the voice of the customer, in the language of the business. Collaborate with internal teams, including the Network and Software teams, to create and improve troubleshooting workflows and monitoring tools and resolve technical root cause issues. Create and maintain internal Knowledge Base & Help Center collateral. Test different releases of software and hardware configurations to detect and solve current and future customer issues. Debug and root cause hardware and software issues. Troubleshoot application/hardware issues. BASIC QUALIFICATIONS: High school diploma or equivalency certificate. 1+ years of experience in a front-lines technical support role diagnosing, troubleshooting, or repairing technology products. PREFERRED SKILLS AND EXPERIENCE: Excellent problem-solving skills. Excellent written and verbal communication skills. Talking with others comes naturally, you derive satisfaction from resolving their issues, and you can distill complex concepts into simple explanations. Strong attention to detail and time management skills. Demonstrated experience in high-growth, fast-paced environment. Technical aptitude - experience with networking, hardware troubleshooting, software development, etc. Experience configuring and troubleshooting Windows, Linux, iOS, etc. Experience actively using and learning about consumer electronics. Experience debugging Wi-Fi and router functions. Experience using SQL in a work environment. Written/verbal business fluency in Spanish, German, French, Portuguese, Greek, Italian, and/or Ukrainian. ADDITIONAL REQUIREMENTS: Must be available to work scheduled shifts, including holidays. This is not a remote position and will require relocation if not already local to the Redmond, WA area Must be available to work 12 hours a day on one of the following shifts: Shift A: Alternating Weekday Schedule: (6AM - 6PM) Monday - Wednesday Monday - Thursday Shift D: Alternating Weekend Schedule: (6PM - 6AM) Friday - Sunday Thursday - Sunday COMPENSATION AND BENEFITS: Pay Range: Technical Support Associate/Level 1: $29.00/hour Technical Support Associate/Level 2: $31.50/hour Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your to