Wholesale Product Specialist

5 hours ago


Chantilly, United States Sherwin-Williams Full time

Join our team as a Wholesale Product Specialist, where you will have the opportunity to work closely with commercial paint customers to identify their needs, answer their questions about Sherwin-Williams products, and recommend tailored solutions. Our specialists are also dedicated to promptly addressing customer concerns and ensuring maximum satisfaction, while maintaining high product standards.

You will play a crucial role in delivering excellent customer service and achieving the store's sales goals.

The position is based in Store #3384, located at: 14510 Lee Road, Suite M-R Chantilly, VA 20151.

Your responsibilities will include:

  • Ensuring high levels of customer satisfaction through exceptional sales service.
  • Assisting customers in person and over the phone by determining their needs and presenting suitable products and services.
  • Building productive trust relationships with wholesale customers.
  • Accurately processing sales transactions following company policies.
  • Meeting and exceeding monthly, quarterly, and yearly sales goals.
  • Maintaining detailed work order files and formulas.
  • Pulling appropriate products from the sales floor or warehouse as needed.
  • Tinting and mixing products according to customer specifications.
  • Stocking shelves and organizing displays to enhance store presentation.
  • Cleaning store equipment and aiding in general maintenance.
  • Loading and unloading delivery trucks, assisting in deliveries as required.
  • Maintaining in-stock and visually appealing conditions in designated areas.
  • Staying informed about product offerings and options available.
  • Following inventory control procedures diligently.
  • Suggesting improvements to boost sales and customer engagement.

Minimum Requirements:

  • At least eighteen (18) years of age.
  • Legally authorized to work without needing sponsorship for a work visa.
  • Able to lift and carry materials up to 50 lbs. frequently and 70 lbs. on occasion, with or without reasonable accommodation.
  • Willingness to work all scheduled hours, including evenings and weekends.

Preferred Qualifications:

  • Possession of a valid, unrestricted Driver's License.
  • High School diploma or GED preferred.
  • At least one (1) year of experience in delivery, retail, or customer service positions.
  • Experience in selling paint and related products is a plus.
  • Experience operating tinting and mixing equipment is advantageous.
  • Ability to communicate in multiple languages, especially Spanish.

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