Wholesale Product Specialist
5 hours ago
Join our team as a Wholesale Product Specialist, where you will have the opportunity to work closely with commercial paint customers to identify their needs, answer their questions about Sherwin-Williams products, and recommend tailored solutions. Our specialists are also dedicated to promptly addressing customer concerns and ensuring maximum satisfaction, while maintaining high product standards.
You will play a crucial role in delivering excellent customer service and achieving the store's sales goals.
The position is based in Store #3384, located at: 14510 Lee Road, Suite M-R Chantilly, VA 20151.
Your responsibilities will include:
- Ensuring high levels of customer satisfaction through exceptional sales service.
- Assisting customers in person and over the phone by determining their needs and presenting suitable products and services.
- Building productive trust relationships with wholesale customers.
- Accurately processing sales transactions following company policies.
- Meeting and exceeding monthly, quarterly, and yearly sales goals.
- Maintaining detailed work order files and formulas.
- Pulling appropriate products from the sales floor or warehouse as needed.
- Tinting and mixing products according to customer specifications.
- Stocking shelves and organizing displays to enhance store presentation.
- Cleaning store equipment and aiding in general maintenance.
- Loading and unloading delivery trucks, assisting in deliveries as required.
- Maintaining in-stock and visually appealing conditions in designated areas.
- Staying informed about product offerings and options available.
- Following inventory control procedures diligently.
- Suggesting improvements to boost sales and customer engagement.
Minimum Requirements:
- At least eighteen (18) years of age.
- Legally authorized to work without needing sponsorship for a work visa.
- Able to lift and carry materials up to 50 lbs. frequently and 70 lbs. on occasion, with or without reasonable accommodation.
- Willingness to work all scheduled hours, including evenings and weekends.
Preferred Qualifications:
- Possession of a valid, unrestricted Driver's License.
- High School diploma or GED preferred.
- At least one (1) year of experience in delivery, retail, or customer service positions.
- Experience in selling paint and related products is a plus.
- Experience operating tinting and mixing equipment is advantageous.
- Ability to communicate in multiple languages, especially Spanish.
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