Scheduling Specialist Home Care

1 day ago

Hammond, United States LHC Group Full time

Summary

We are hiring for a Scheduler/ Case Coordinator in our Harahan office.

This position is full time, Monday-Friday 8a-430p. Home Care scheduling experience preferred

General office duties, scheduling staff etc.

We strive to offer benefits that reward the whole you

  • employee wellness programs
  • flexibility for true work-life balance
  • benefits with 32+ hours per week
  • holiday pay & paid time off
  • continuing education & career growth opportunities
  • company-wide support & resources to help you achieve your goals

Take your career to a new level of caring. Apply today

Responsibilities
  • Coordinates and ensures the scheduling of client cases on a daily basis. This includes selecting the appropriate caregiver, communicating with the family or client on an ongoing basis regarding staffing.
  • Manage inquiry calls from clients, client families, and caregivers.
  • Performs family consultation visits as assigned
  • Participates in the orientation of new caregivers
  • Processes payroll for caregivers on a weekly basis.
  • Ensures computer data is updated and accurate for client schedules and employee availability
  • Anticipates staffing needs and works with the Executive Director and/or Business Manager to ensure that an adequate pool of employees is maintained.
  • Ensures that all clients requested services hours are staffed with appropriate personnel
  • Follows all LHC Group policies and procedures and state/funded programs as appropriate
  • Continually monitors customer satisfaction and informs the Executive Director and/or Business Manager of any issues related to customer satisfaction
  • Keeps the Executive Director and/or Business Manager informed of any employee/client incidents and works with the Executive Director to bring resolution to any identified problems
  • Performs on-site home visits as needed
  • Ensures on-site supervisory visits are conducted per policy
  • Informs the Executive Director and/or Business Manager of any overtime requested or worked by caregivers
  • Ensures that pay rates are within the acceptable ranges
  • Responsible for coordinating, entering, and auditing payroll/billing on a weekly basis and ensuring the entry is timely and accurate.
  • Assists in the process of interviewing and hiring of caregivers
  • Participates in the orientation process for all staff
  • Ensures that all employees are provided appropriate orientation to assignments or job.
  • Assists in the process of maintaining employee personnel files
  • Performs data entry of new clients and employees as needed
  • Compiles and maintains client files
  • Participates in the on call rotation of the agency
  • All other duties as assigned.


Education and Experience

Education & Experience

  • High school education or equivalent required.

Skill Requirements

  • Scheduling and data entry experience preferred.
  • Ability to coordinate many activities at one time.
  • Strong customer service skills.

#LI-SH1z

#LI-KS2

Company OverviewLHC Group is committed to a culture of diversity, equity and inclusion and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any legally other protected characteristic.
Egan Ochsner HCBS a part of LHC Group family of providers - the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare. More hospitals, physicians, and families choose LHC Group because we are united by a single shared purpose: It's all about helping people.

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