Scheduler

5 days ago


Tulsa, United States Ardent Health Full time
Overview

Join our team as a days shift, full-time, Orthopedics scheduler in Tulsa, OK.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better
  • Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
  • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
Get to Know Your Team:
  • Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.
Responsibilities
  • Answers multi-line telephones, takes messages and schedules new patient appointments.
  • Schedules appointments and testing as requested and instructs the patient.
  • Answers questions regarding patient appointments and testing.
  • Maintains and updates current demographic and insurance information.
  • Type's letters, memos or other correspondence as requested.
  • Greets patients and public in a prompt, pleasant and helpful manner.
  • Verifies necessary information such as insurance and authorizations and records it appropriately.
  • Documents information regarding patient appointments and testing in appointment notes, order notes and clinic notes.
  • Operates the fax machine, printers and copy machine.
  • Notify outside facilities with appropriate patient information and documentation.
  • Change toner on the copier, call for service or maintenance of equipment.
  • Communicate verbally and by GEMMS messaging regarding patient appointments, testing and care with clinical staff.
  • Maintains order status in GEMMS.
  • Maintains GEMMS messages in a timely manner.
  • Obtains authorization for appointments and testing.
  • Collect co-pay and other payments from patients and log appropriately.
  • Complete payment batch out daily and forward to appropriate staff.
  • Float as needed.
  • Follow check-out policy and procedure.
  • Attend staff meetings.
Qualifications

Job Requirements:
  • High school graduation or GED
  • Graduation from a business school/college and/or business courses helpful.
  • Word processing and computer experience
Preferred Requirements:
  • Prefer one year experience in a medical office or hospital setting.

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