Claims Supervisor

1 week ago


Denver, United States Selby Jennings Full time

Title: Claims Supervisor

Location: Denver, CO

Responsibilities:

  • Lead and oversee the claims team, ensuring the quality, quantity, and timeliness of work product
  • Maintain current company and department procedures to ensure efficient operations
  • Assign work, provide training, and give feedback to team members to enhance performance
  • Conduct timely evaluations of job performance and provide constructive feedback to staff
  • Supervise and actively participate in the claims functions to meet the needs of both internal and external customers
  • Review, analyze, and interpret policy conditions, exclusions, and endorsements to resolve coverage and liability issues for assigned claims
  • Review and evaluate claim reserves to ensure they accurately reflect potential exposure
  • Investigate claims to assess coverage, legal issues, and gather necessary statements, records, and other evidence
  • Provide appropriate documentation and reporting of all investigation and claims handling activities
  • Negotiate, settle, and resolve claims with claimants and insureds in a timely and effective manner
  • Provide clear and appropriate claims resolution documents to claimants and insured parties
  • Maintain a working knowledge of regulatory and jurisdictional requirements to ensure compliance in all aspects of claims handling
  • Provide direction and management for independent adjusters and third-party service providers retained to assist with specific claims
  • Work with claims management to staff the assigned claims team with individuals who have the necessary skills, abilities, and interests to fulfill job responsibilities effectively

Qualifications:

  • 5+ years of experience handling claims
  • Supervisory or management experience preferred
  • Knowledge of coverage, negligence principles, investigation, and negotiation techniques
  • Ability to effectively communicate with both internal and external stakeholders
  • Valid driver's license with acceptable motor vehicle report

Benefits:

  • Paid vacation and 12 paid holidays a year
  • Health, dental, and vision insurance
  • Company paid life insurance
  • 401(k) Savings and Profit Sharing Plan
  • Education & training opportunities
  • Insurance designations encouraged (financial assistance available)

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