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Relationship Manager
3 months ago
Responsible for developing and implementing a strategic plan for lending and treasury services products for non-profit organizations including private schools and charter schools. This includes documenting process to support the entire life cycle - from client acquisition to servicing. A successful Relationship Manager will build productive relationships across the Bank with risk management, marketing, legal, underwriting, credit, operations, and senior management.
Responsibilities- Source business opportunities to meet sales and retention objectives across private-schools, charter schools and related non-profit organizations across several states
- Utilize existing Bank products such as tax-exempt lending to leverage new market opportunities
- Build awareness and connectivity with other areas within the Bank such as credit, legal and operations to create an efficient process
- Draft internal policy and process guidelines to define new products as needed
- Provide background and training to support development and implementation of new products
- Hire, manage and support staff as needed
- Develop, execute, evaluate and update a comprehensive marketing and sales plan that supports business development objectives and builds brand value for the Bank
- Provide periodic reporting that ties marketing activity to sales results
- Help keep transactions on track from inception through documentation and closing
- Support underwriting work, including credit and financial analysis
- Assist with loan servicing including tickler system management, collections, financial reporting collection and covenant compliance testing
- Use sound judgment and experience to troubleshoot servicing challenges
- Maintain up-to-date knowledge of banking services and implementation processes
- Work with deposit and treasury management operations teams to ensure positive client experience
- 15+ years of senior level knowledge and experience in commercial bank operations, deposit products, complex treasury products / current technology trends, sales.
- Demonstrated knowledge of the non-profit and charter school national market, including success in several states
- Demonstrated knowledge of the state charter school finance structure
- Must have long standing market relationships that allow for efficient access to deal flow.
- Demonstrated track record in developing banking products and services
- Experience in working in a complex banking and/or finance environment
- Four-year college degree strongly preferred