Desktop Support Engineer

2 weeks ago


San Antonio, United States Diverse Lynx Full time
Role: Desktop Support Engineer
Location: San Antonio,TX(Onsite)
Job type: Contract

Job description
Fulfill ServiceNow requests and provide IT equipment solutions, support computer refreshes, and assist in inquiries for information about solutions (Device Provisioning, Imaging based on Lines of Business). ServiceNow Dashboarding & Reporting, Catalog Management. Request analysis and processing.Database updates, Laptop / Desktop refresh injects, SharePoint updates, Rollout and refresh audits, technical writing, wiki, KB articles. Facilitates Break fix scenarios, New Employee Orientation orders (backend).Compliance process documentation, training documents, resolving Knowledge Base flags in ServiceNow, Monitor Knowledge Base owning group and incident queue.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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