Current jobs related to Customer Care Representative - Columbus - Synchrony Health Services

  • Customer Care Representative

    3 weeks ago

    Columbus, United States Randstad North America, Inc. Full time

    . Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner. . Identify customer needs, offer appropriate solutions, and resolve issues efficiently. . Maintain up-to-date knowledge of company prod Customer Care, Representative, Retail, Staffing, Customer

  • Customer Care Representative II

    1 week ago

    Columbus, United States Elevance Health, Inc. Full time

    Customer Care Representative II - Location: This position will be remote with onsite training. The idea candidate will live within 50 miles of Elevance Health Pulse. Point 6087 Technology PKWY Columbus, GA - This position will have on-site training a Customer Care, Representative, Customer Service, Healthcare, Retail

  • Customer Care Representative

    2 months ago

    Columbus, United States Value City Furniture Full time

    ** Customer Care Representative** *Share by Email* Location: CORPORATE OFFICE At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey. To that purpose, our job is to provide our customers with an easy and fun furniture shopping experience. The Customer Service...

  • Customer Service Representative

    4 days ago

    Columbus, United States Option Care Enterprises, Inc. Full time

    The Customer Service Representative (CSR) role provides 24 hour a day support to many of our pharmacy and ambulatory infusion suite locations across the country. The CSR triages urgent clinical calls from patients, caregivers and referral sources to Customer Service Representative, Customer Service, Representative, Retail, Healthcare, Patient, Information,...

  • Customer Care Representative II

    2 months ago

    Columbus, United States Elevance Health, Inc. Full time

    From the moment you login, youll be focused on proactively resolving our members and/or providers questions and concerns using computer-based resources to find answers - You will guide members and providers with their healthcare needs by explaining Customer Care, Representative, Healthcare, Retail, Customer, Skills

  • Customer Service Representative

    4 months ago

    Columbus, United States Option Care Health Inc. Full time

    **Customer Service Representative** Columbus, Ohio **Extraordinary Care. Extraordinary Careers.** **With the nations largest home infusion provider, there is no limit to the growth of your career.** Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 team members...

  • Customer Care Representative

    4 months ago

    Columbus, United States Bobb Says Yes Full time

    Bobb Automotive- Bobbsaysyes.com has been doing business in Columbus since 1924, a well established and respected Auto Company. We are expanding our A-Team, which is our Call Center. Are you bored by your current job or frustrated with not being able to find work? Are you a POSITIVE person with a FRIENDLY VOICE? Want something challenging, exciting and...

  • Customer Care Representative

    1 month ago

    Columbus, United States American Signature Furniture Full time

    Description At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey. To that purpose, our job is to provide our customers with an easy and fun furniture shopping experience. The Customer Service Representative is critical in ensuring we meet that goal. You live...

  • Customer Care Representative

    4 months ago

    Columbus, United States Bobb Says Yes Full time

    Job DescriptionJob Description Bobb Automotive- Bobbsaysyes.com has been doing business in Columbus since 1924, a well established and respected Auto Company. We are expanding our A-Team, which is our Call Center.Are you bored by your current job or frustrated with not being able to find work? Are you a POSITIVE person with a FRIENDLY VOICE? Want something...

  • Customer Care Representative

    3 weeks ago

    Columbus, Ohio, United States Pilot Freight Service Full time

    Customer Service RoleJob Category: Logistics Requisition Number: CUSTO03769Position OverviewPilot Freight Service is in search of a Customer Service Representative for our operations.Key Responsibilities:Maintain regular and precise communication with clients, carriers, and other company personnel.Provide accurate shipping rate estimates.Monitor and track...

  • Customer Service Representative

    4 months ago

    Columbus, United States 1st Choice Family Services Full time

    **Customer Service Representative** Call Center Columbus, Ohio Minimum Experience **Entry-level** Compensation **$11-$15** Here at 1st Choice Family Services., we are the leading company in our industry. We are hiring an experienced Customer Care Representative to help us keep growing. If you're dedicated and ambitious, 1st Choice Family Services is an...

  • Customer care representative

    1 week ago

    Columbus, United States Randstad Full time

    As a Solutions Center Representative, you will be the first point of contact for customers, providing expert assistance and problem-solving across a range of inquiries. Your role will involve identifying customer needs, offering tailored solutions, and ensuring an outstanding customer experience through every interaction. This is a remote opportunity,...

  • Customer Service Representative

    1 day ago

    Columbus, Ohio, United States Pumpkin, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer care team, you will be responsible for providing exceptional service to our pet parents across multiple communication channels.Key Responsibilities:Provide timely and efficient...

  • Customer Service Representative

    2 weeks ago

    Columbus, Ohio, United States One and Only Fitness Consulting Full time

    Job DescriptionWelcome to One and Only Fitness Consulting, a family-oriented fitness facility that prioritizes customer service and member care. We are seeking a highly motivated and dedicated individual to join our team as an Overnight Service Representative.Job Summary: As an Overnight Service Representative, you will be responsible for providing...

  • Customer Service Representative

    2 months ago

    Columbus, United States Option Care Health Inc. Full time

    **Customer Service Representative - 2nd Shift** Columbus, Ohio **Extraordinary Care. Extraordinary Careers.** **With the nations largest home infusion provider, there is no limit to the growth of your career.** Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 team...

  • Customer Service Representative

    2 months ago

    Columbus, United States Luxottica Group Full time

    The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. The Customer Service Representative uses knowledge of Luxottica products and services and e Customer Service, Customer Service Representative, Representative, Skills, Retail

  • Customer Service Representative

    1 month ago

    Columbus, United States Essilor Full time

    The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. The Customer Service Representative uses knowledge of Luxottica products and services and e Customer Service, Customer Service Representative, Representative, Skills, Manufacturing, Retail

  • Customer Service Representative

    6 days ago

    Columbus, Ohio, United States West Point Optical LLC Full time

    Job Title: Patient Call Center RepresentativeWest Point Optical Group is a leading provider of eye care services, with 85 Pearle Vision franchises across the United States. As a Patient Call Center Representative, you will play a critical role in supporting our locations and delivering exceptional customer service.Key Responsibilities:Answer incoming calls...

  • Customer Service Representative

    6 days ago

    Columbus, United States American Leak Detection Full time

    Customer Service Representative American Leak Detection. Columbus, Ohio. Job Type. In office Customer Service Representative. Position includes:Hourly pay. Overtime Pay (as applicable)Paid Travel Time (as applicable)401-k 401-k matching. Paid Trainin Customer Service, Customer Service Representative, Representative, Leak Detection, Retail, Construction

  • Customer Service Representative

    2 months ago

    Columbus, United States Pumpkin, Inc. Full time

    **Customer Service Representative** Columbus, OH / Operations / Full-time Pumpkin is looking for an amazing **Customer Service Representative** to join our growing team and support our expansion in an exciting and fast-paced start-up environment. This friendly and motivated individual will be responsible for providing a best-in-show experience for pet...

Customer Care Representative

4 months ago

Columbus, United States Synchrony Health Services Full time
Overview

Headquartered in Louisville, Kentucky, Synchrony Pharmacy has served long-term care and institutional healthcare facilities since 1994. With the guiding imperative to meet and exceed the resident’s needs, Synchrony Pharmacy partners with personal/skilled care or assisted living facilities to address the unique pharmacy needs of their residents through specialized clinical and operational support services. Quality is not a goal; it is our basic operating tenet. Exceptional professional service and personal concern are our commitments.

Synchrony Pharmacy is an Ancillary division of Trilogy Health Services, which is an award winning company that is leading the way in employee benefits, professional development, personal wellness and recognition. We invite you to learn more about our unique culture and the exciting opportunities that exist within our organization.

Let’s talk about benefits.

  • Competitive salaries and weekly pay
  • Wage increases EVERY quarter
  • Student loan repayment, scholarships, and tuition reimbursement
  • Health, dental, vision, and life insurance kick in on the first of the month after your start date
  • 401(k) Match
  • Bonuses for attendance, referrals, and gas
  • Quarterly employee recognition ceremonies
  • And so much more
Responsibilities

Acts as a liaison between all customers and the pharmacy. Assists with complaints, orders, errors, account questions, billing, and other queries.

Hours - 7on/7off - 3rd shift 

Duties 

1. Provides customer service and issue/resolution.2. Partners with Pharmacy to obtain necessary prescriptions for controlled drugs.3. Resolves rejections, denials and PA’s associated with all adjudicated Medicaid, Medicare D or Private Insurance claims.4. Connects with prospective patients for Onboarding and assists with Patient follow-up and inquiries as directed by the Pharmacist In Charge.5. Serves as the communication liaison regarding medication or resident coverage issues with Executive Directors, Pharmacist in Charge, Responsible Parties, Physicians, PDP’s/Insurance plans.6. Provides training to other staff necessary to successful performance, company standards and expectations and cross-functional awareness and proficiencies.7. Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected.8. Assists with special projects as needed.

Qualifications
  • High School diploma or equivalent. Associates degree preferred.

Licenses/Certifications

  • Ohio Pharmacy Technician Registration. 

Experience

  • One (1) year pharmacy customer service experience. Healthcare, senior living industry, pharmacy or long- term care environment preferred.
  • Minimum one (1) year multi-facility experience preferred.
  • Exemplary computer skills that include knowledge of the Microsoft Office Suite of products.