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Family Services Specialist I/II

4 months ago


Shawnee, United States Oklahoma Human Services Full time
Family Services Specialist I/II

This is a full-time position in an office setting

Monday through Friday 8:00 AM - 5:00 PM.

This position is located in Shawnee, Oklahoma.

Annual Salary:
  • Level I H14A: $37,440.00 + Full State Employee Benefits
  • Level II H14B: $40,248.00 + Full State Employee Benefits
Travel is occasional. Must possess a valid driver's license and maintain required car insurance.

Minimum Qualifications:

Level I:
  • Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment;
  • OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.
Level II:
  • Education and Experience requirements consist of a bachelor's degree;
  • OR an associate's degree plus two years of clerical office work in a business, public sector, or social work environment
  • OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor's degree.
Job Responsibilities
  • Greet clients in a professional and kind manner in an OKDHS retail space.
  • Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services.
  • Interview clients in an office setting or via phone.
  • Manage a caseload.
  • Compile data and complete documentation to determine eligibility.
  • Make appropriate program referrals to community resources.
  • Participate in individual and staff conferences.
  • Must attend all mandatory training associated with the position.


If you have questions, please contact [email protected]

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service

Announcement Number: 24-JD108

83006940/JR32645