Medical Operations Supervisor

2 weeks ago


Anchorage, United States Doyon Full time

Overview

The Medical Operations Supervisor oversees the daily activities of our remote medical team. This role is essential for ensuring efficient operations supporting occupational health services, coordinating the remote medical schedule, and managing logistics across occupational health clinics.

Established in 1976, Fairweather LLC is a leading provider of remote medical support for Alaska, with a four-decade history of medical staffing for clinic and hospital sites throughout the state. As an Alaska-based company, Fairweather understands the challenges of delivering first-class medical care in a rugged Arctic environment. Most importantly, we are equipped to meet these demands with expert staff, sophisticated logistics, and our philosophy of never-ending innovation. That approach is directly responsible for Fairweather's growth over the past four decades. Today, as a Doyon Limited company, Fairweather provides a wide range of solutions to meet the challenges of working in rural Alaska. We are also the state leader in remote medical care innovation, from our fully equipped emergency response vehicles to our customized medical kits.

Fairweather's medical department consists of physician assistants, nurse practitioners, paramedics, EMT II/III and registered nurses.

WORK LOCATION: Anchorage, Alaska with frequent travel

SCHEDULE: Monday to Friday, 8am to 5pm

REPORTS TO: Fairweather Medical Services Manager

ESSENTIAL FUNCTIONS:

  • Team Leadership: Provide leadership support to ensure contract service delivery, support billing and payroll approval process, resolve issues that may arise, and facilitate communication with staff.
  • Clinic Operations: Manage and coordinate a complex and demanding schedule for remote medical staff, optimizing resources and staffing to meet service demands.
  • Travel & On-Call Availability: Travel to the North Slope as required and maintain availability for nights and weekends to address operational issues and support team needs.
  • Process Improvement: Identify and implement strategies to enhance clinic operations and optimize workflows.
REQUIRED QUALIFICATIONS:
  • Education & Experience: A bachelor's degree in healthcare administration, business, or a related field is required.
  • Professional Experience: Minimum of 5 years of experience managing people, logistics, and operations, with a preference for expertise in medical clinic operations is preferred.
  • Skills: Strong leadership, problem-solving, and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
  • Additional Requirements: Willingness to travel to remote locations. Ability to work nights and weekends as required.
PHYSICAL REQUIREMENTS
  • Generally sedentary requiring routine walking, standing, bending, and carrying items weighing less than forty pounds.


REASONABLE ACCOMMODATION: It is Fairweather's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

PREFERENCE STATEMENT: Fairweather grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

This job description is not an employment agreement or contract, implied or otherwise, other than an "at will" relationship. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.

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