Implementation Manager

1 week ago

Dallas, United States Onbe Full time

Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for "on behalf." Because that's exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined - as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe

Summary: The Implementation Manager is responsible for the execution of high-quality and timely client onboarding projects from kick-off through launch. They are a critical piece of Onbe's system and strategy, serving as the first touchpoint following the sales cycle and setting the tone for a client's relationship with Onbe. They will bring projects through the lifecycle with a focus on speed, quality, and client happiness at the helm and will have a comprehensive understanding of Onbe's product suite and a passion for setting clients up for success. They also collaborate across departments to drive process improvement and standard methodologies that position Onbe as a leader in the industry.

This role is a hybrid role that will work onsite 1-2 days per week at our Dallas, TX location. Occasional travel may be required as part of this position.

RESPONSIBILITIES:
- Lead multiple client program implementations simultaneously by applying effective implementation methodology and customizing project plans based on internal processes, configuration requirements, and client needs.

- Coordinate project results and lead status meetings to communicate results, task owners, and next steps with clients and internal departments, Sales and Account Executives, Product Solutions, and Client Support

- Identify and advance obstacles hindering project success; collaborating closely with internal collaborators to action and resolve issues quickly.

- Educate clients on products and platforms via demonstrations and training sessions before their first order.

- Configure and test internal systems to verify all program requirements have been fulfilled

- Facilitate client transition from Implementation to Client Support.

- Actively contribute to team process documentation and training for implementing standard processes.

- Adhere to all Risk and Compliance policies and procedures.

QUALIFICATIONS:
- 5+ years of experience in a client-facing onboarding role using implementation or project management methodologies.

- Bachelor's degree or equivalent experience.

- Proven understanding of standard processes in project lifecycle methodology and project management principles.

- Experience with implementations on multiple platforms and systems.

- Project Management tool/software experience (Smartsheet, MS Project, etc.)

- Excellent business writing and interpersonal skills.

- Knowledge of Microsoft programs including Word, Excel, and PowerPoint.

- Project Management certification is highly desired.

- Familiarity with the payment industry ecosystem is preferred but not required.

The base salary range for this position is budgeted for $82,250 to $94,500 with eligibility for an annual bonus. The actual base salary offered depends on a variety of factors, including but not limited to the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, business needs, and market demand. Our competitive benefits include medical, dental, vision, wellness, 401(k) matching, Open PTO, work from anywhere, generous parental leave, and more Our job titles may span more than one career level. All candidates are encouraged to apply.

At Onbe, a diverse group of people, ideas, and perspectives are key to achieving phenomenal things. For over 25 years, our focus has remained on building a culture of openness and ingenuity, where employees come together to innovate and build disbursement solutions that make the lives of our clients and their consumers and workforces easier and better. Our definition of success includes celebrating differences and affirming belonging. To that end, we ask employees to come to Onbe as they are and contribute their diverse perspectives, identities, and experiences.

We believe that the recruiting phase is only the very beginning of diversity and inclusion. At Onbe, we're constantly evolving the way we celebrate diversity every day and in everything we do. With several internal committees that are dedicated to mental and physical wellness, diversity, inclusion, and community outreach, we are committed to making a culture that is inclusive to all.

Onbe is proud to be an equal opportunity employer. We seek out ways to create a mindful workforce that embraces diversity and celebrates a culture of inclusion. We do not discriminate against employees or job applicants on the basis of race, color, ancestry, national origin, sex (including pregnancy), gender identity, sexual orientation, marital or family status, religion, age, disability, genetic information or military service. Our equal opportunity policy applies to all decisions of employment including hiring, placement, promotion or advancement, termination, layoff, recall, transfer, compensation, training and leaves of absence

  • Program Implementation Manager

    4 weeks ago

    Dallas, United States American Heart Association Full time

    Overview As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a relentless force for a world of longer, healthier lives as we remain devoted to a future of health and hope for everyone, everywhere. At the American Heart Association, your contribution matters, and so does your career. The American...

  • Cash Management Implementation Specialist

    7 days ago

    Dallas, Texas, United States First Horizon Full time

    About First HorizonFirst Horizon is a leading regional financial services company dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel.Job OverviewWe are seeking a highly skilled Cash Management Implementation Specialist - Treasury to join our team. This role will be responsible for providing...

  • Implementation Specialist

    3 months ago

    dallas, United States FinTech Automation Full time

    The successful Implementation Specialist will be motivated and self-driven and will be responsible for planning, establishing and managing the implementation of client systems development and rollout, as well as serve as a liaison between the technical team, management, and clients for assigned projects. This individual should have strong communication...

  • Implementation Specialist

    2 months ago

    dallas, United States FinTech Automation Full time

    The successful Implementation Specialist will be motivated and self-driven and will be responsible for planning, establishing and managing the implementation of client systems development and rollout, as well as serve as a liaison between the technical team, management, and clients for assigned projects. This individual should have strong communication...

  • Implementation Specialist

    4 months ago

    Dallas, United States FinTech Automation Full time

    The successful Implementation Specialist will be motivated and self-driven and will be responsible for planning, establishing and managing the implementation of client systems development and rollout, as well as serve as a liaison between the technical team, management, and clients for assigned projects. This individual should have strong communication...

  • Technical Implementation Specialist

    1 week ago

    Dallas, Texas, United States Pereview Software Full time

    Job OverviewWe are seeking a highly skilled Technical Implementation Specialist to join our team at Pereview Software. This role will play a key part in operations by facilitating software implementations while working closely with a Project Manager and Senior Consultant.The successful candidate will be actively engaged with improving the lives of our real...

  • ServiceNow Implementation Specialist

    3 days ago

    Dallas, Texas, United States Futran Tech Solutions Pvt. Ltd. Full time

    Futran Tech Solutions Pvt. Ltd. is a leading provider of innovative technology solutions, and we are seeking a skilled ServiceNow Implementation Specialist to join our team.As a ServiceNow Implementation Specialist, you will be responsible for delivering high-quality service management solutions using the ServiceNow platform. Your primary goal will be to...

  • Implementation Specialist II

    6 months ago

    Dallas, United States Reliance Matrix Full time

    Job Responsibilities and Requirements The Implementation Specialist II will manage the case submission process for all new business or new lines of coverage for employers with lives between 500 – 1,999 lives. This role will be responsible to develop relationships with sales, account management, brokers, and policyholders to effectively secure...

  • UC Implementation Specialist

    7 days ago

    Dallas, Texas, United States Bridge Technologies and Solutions Full time

    Bridge Technologies and Solutions is seeking a skilled UC Implementation Specialist to join our team. The ideal candidate will have over 7 years of experience as a senior Cisco CCNP engineer, with expertise in planning, designing, and implementing complex Cisco Unified Communications product lines.This role requires strong technical skills, including...

  • Business Implementation Strategist

    7 days ago

    Dallas, Texas, United States Onbe Full time

    Job DescriptionAt Onbe, we're looking for a skilled Implementation Manager to join our team.The ideal candidate will have a proven track record of delivering high-quality client onboarding projects, with a focus on speed, quality, and client happiness.Lead multiple client program implementations simultaneously, applying effective implementation methodology...

  • Netsuite Functional Implementation Specialist

    1 week ago

    Dallas, Texas, United States Ferretti Search Full time

    Job Title: Netsuite Functional Implementation SpecialistFerretti Search, an award-winning Recruitment Firm, is seeking an experienced Netsuite Functional Implementation Specialist to join our client's team. This role is pivotal in leading the successful implementation and optimization of the NetSuite ERP system.Lead the full lifecycle of the NetSuite ERP...

  • DataBricks Implementation Specialist

    1 week ago

    Dallas, United States Resource Informatics Group Full time

    Role: DataBricks Implementation SpecialistLocation: Dallas, TXDuration: 6 to 12+ monthsRate: $Market All InclusiveSummary: We're hiring a skilled DataBricks Implementation Specialist to design, deploy, and manage DataBricks environments for optimal data processing. This role involves collaborating with teams to create and maintain efficient DataBricks...

  • Technical Implementation Engineer

    3 days ago

    Dallas, United States Paymentus Full time

    Paymentus leads the North American marketplace in electronic bill payment solutions and is looking for high performers to join our development team building SaaS Fintech solutions across a range of industries. You will contribute to a massively scalable data platform that is built on top of a world-class enterprise platform supporting thousands of clients...

  • Senior NetSuite ERP Implementation Specialist

    7 days ago

    Dallas, Texas, United States OSI Digital Full time

    Job DescriptionWe are seeking a seasoned Senior NetSuite ERP Implementation Specialist to join our team at OSI Digital in Dallas, TX. This is a full-time opportunity that requires a strong background in financial accounting and analytical skills.About the RoleThe ideal candidate will have a minimum of 5 years of experience with NetSuite ERP implementation,...

  • IAM Engineer

    1 week ago

    Dallas, United States INSPYR Solutions Full time

    Title: Sr. IAM Engineer (IdP Implementation Location: REMOTE Duration: 11-24 months Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. Skillset / Experience: The Sr. IAM Engineer (IdP Implementation) will support programs that deliver new and innovative approaches to securing access management on a massive scale. You will be...

  • IAM Engineer

    7 days ago

    Dallas, United States INSPYR Solutions Full time

    Title: Sr. IAM Engineer (IdP Implementation Location: REMOTE Duration: 11-24 months Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. Skillset / Experience: The Sr. IAM Engineer (IdP Implementation) will support programs that deliver new and innovative approaches to securing access management on a massive scale. You will be...

  • NetSuite ERP Business System Implementer

    7 days ago

    Dallas, Texas, United States Diverse Lynx Full time

    Job Title: NetSuite ERP Business System ImplementerAbout the Role:As a NetSuite ERP Business System Implementer at Diverse Lynx LLC, you will be responsible for implementing and managing the NetSuite ERP application for customers. With a minimum of 10 years of experience in NetSuite ERP as a Techno Functional consultant, you will leverage your expertise to...

  • ServiceNow Platform Developer

    6 days ago

    Dallas, Texas, United States Insight Global Full time

    Insight Global is seeking highly skilled ServiceNow Developers to join their global Engineering team in a large financial firm. This full-time permanent role requires working onsite five days a week.Key ResponsibilitiesImplement new features and enhancements within the ServiceNow platform and applications such as ITSM, CSM, IRM, etc.Requirements:Minimum 2+...

  • Implementation Specialist

    4 weeks ago

    Dallas, TX, United States FinTech Automation Full time

    The successful Implementation Specialist will be motivated and self-driven and will be responsible for planning, establishing and managing the implementation of client systems development and rollout, as well as serve as a liaison between the technical team, management, and clients for assigned projects. This individual should have strong communication...

  • Highly Skilled SAP S4HANA Implementation Specialist

    1 week ago

    Dallas, Texas, United States The Dignify Solutions LLC Full time

    About The Dignify Solutions LLCWe are a forward-thinking company dedicated to delivering cutting-edge solutions that meet the evolving needs of our clients.Job SummaryThe SAP S/4HANA Solution Architect will play a pivotal role in implementing or migrating SAP S/4HANA projects with proven experience in the field. This position demands hands-on expertise with...