Customer Support Specialist
5 days ago
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to work towards their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com Experian Customer Care organization's purpose is to support our ever-growing population of customers by providing top-notch customer service and technical support assistance. We unlock the power of data to help create opportunities for consumers, businesses, and society during life's big moments – from buying a home or car, to sending a child to college, to growing a business exponentially. You are passionate about providing excellent customer service, can interpret consumers' written or verbal grievances or disputes. The Customer Care Specialists will report to the Supervisor, Customer Care and work remotely in Allen, TX. You will: Take In-Bound calls to assist with credit-related memberships, services, and product offerings; and advocate for solutions that will help consumers improve their creditworthiness. Help consumers understand credit bureau processes and educate them on appropriate steps to request corrections. Receive customer requests for assistance; identify support needed, and either help or forward requests to the appropriate functional area. Handle escalated customer issues. You have experience interpreting and responding to customer requests and can put yourself in the mind of the customer. High School Diploma or GED. At least one year of customer service experience. You are comfortable using a computer to perform operations. Can pass a criminal background check, employment verification, education verification, credit check and a drug screen. You will work onsite at our 701 Experian Parkway Allen, TX office location. Requirements: High School Diploma or GED. At least one year of customer service experience. You are comfortable using a computer to perform operations. Can pass a criminal background check, employment verification, education verification, credit check and a drug screen. Flexible work environment: ability to work remote, hybrid or in-office. You must be a US resident living within 45-60 minutes of our Allen, TX office. Benefits/Perks: This role is eligible for a $1,500 performance bonus which is paid out after completing 90 and 180 days of employment. Details will be provided during interview process. Core benefits including full medical, dental, vision, and matching 401K Flexible time off including volunteer time off, vacation, sick and 12-paid holidays Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place to Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an equal opportunity and Affirmative Action employer. Innovation is a critical part of Experian’s DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. All your information will be kept confidential according to EEO guidelines. #LI-Remote
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Customer Support Specialist
1 week ago
Allen, United States Experian Full timeCompany Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and...
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Senior Customs Compliance Specialist
1 week ago
Allen, Texas, United States Epiroc Full timeJob DescriptionWe are seeking a highly skilled Senior Customs Compliance Specialist to join our team at Epiroc Drilling Solutions LLC. This role will be responsible for providing expert guidance and support on customs compliance matters, ensuring that our company remains compliant with all relevant regulations and laws.
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Customer Service Specialist
3 weeks ago
Allen, United States J W Nutritional Full timeJob DetailsJob Location JW Nutritional LLC Corporate Office - Allen, TX Job Shift Day Description The Customer Service Specialist will interact with JW Nutritional's customers by addressing inquiries and resolving complaints, generally providing a higher level of customer support on a specific product or service. Duties/Responsibilities: Interacts with...
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Childcare Support Specialist
6 days ago
Allen, Texas, United States City of Allen Full timeAbout the City of AllenThe City of Allen is a dynamic and welcoming community with over 100,000 residents. Our strong economy, diverse population, great educational institutions, and quality of life make it an ideal place to work, live, and play.Job SummaryWe are seeking a Childcare Support Specialist to join our team. As a Playroom Attendant, you will...
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Customer Service Specialist
5 days ago
Allen, Texas, United States City of Allen, TX Full timeThe City of Allen, TX is seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Specialist.About the JobThis position plays a vital role in ensuring that our recreation facilities provide excellent customer service to members and guests. As a key member of our team, you will be responsible for providing exceptional...
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Technical Support Specialist
1 month ago
allen, United States Prairie Consulting Services Full timeLooking for Technical Support Specialist for our client in Allen, TX (Onsite)Roles and ResponsibilitiesMonitor and maintain the computer networks and systemEnsure the stability and proper functionality of telecommunications infrastructure.Respond to network alerts and troubleshoot network-related issues.Perform regular network performance checks.Coordinate...
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Technical Support Specialist
2 months ago
allen, United States Prairie Consulting Services Full timeLooking for Technical Support Specialist for our client in Allen, TX (Onsite)Roles and ResponsibilitiesMonitor and maintain the computer networks and systemEnsure the stability and proper functionality of telecommunications infrastructure.Respond to network alerts and troubleshoot network-related issues.Perform regular network performance checks.Coordinate...
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Technical Support Specialist
2 months ago
Allen, United States Prairie Consulting Services Full timeLooking for Technical Support Specialist for our client in Allen, TX (Onsite)Roles and ResponsibilitiesMonitor and maintain the computer networks and systemEnsure the stability and proper functionality of telecommunications infrastructure.Respond to network alerts and troubleshoot network-related issues.Perform regular network performance checks.Coordinate...
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Clinical Support Specialist
1 week ago
Allen, Texas, United States Texas Health Resources Full timeJob Summary: Clinical Support Specialist - Join our dynamic team of healthcare professionals at Texas Health Resources! As a Clinical Support Specialist, you will play a vital role in ensuring the smooth operation of our clinics and delivering exceptional patient care. Duties and Responsibilities:Welcome patients and visitors to the clinic, registering them...
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IT Support Specialist for Managed Services
5 days ago
Allen, Texas, United States SolutionOne Consulting, Inc. Full timeWe are a rapidly growing managed IT services provider seeking an experienced Support Technician to join our team. As a Support Specialist, you will be the primary point of contact for clients, providing on-site and remote support for system issues and inquiries.Job ResponsibilitiesDeliver exceptional customer service and technical support to end-users over...
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Customer Service Specialist
4 days ago
Allen, Texas, United States Tapestry, Inc. Full timeJob DescriptionWe are seeking a skilled Customer Service Specialist - Seasonal to join our team at Tapestry, Inc. This is an exciting opportunity to work in a fast-paced environment and provide exceptional customer service.Key Responsibilities:Manage and process inbound deliveries in a timely mannerMonitor and prioritize the daily workload to ensure...
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Client Support Specialist
3 weeks ago
Glen Allen, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a contract for a permanent position as a Client Support Specialist in the Chemicals Manufacturing industry. As a Client Support Specialist, you will be tasked with a range of responsibilities from processing client transactions to ensuring a high level of customer satisfaction.Responsibilities:• Deliver...
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Customer Service Specialist
3 months ago
Glen Allen, United States RemX Full timeRemX has an exciting CUSTOMER SERVICE SPECIALIST position available with a well-established company located in Branchville, NJ. Hours: Training: 8 am- 4 pm Monday-Friday. Schedule after training: 12p-8p Monday-Friday. 100% onsite Responsibilities of the CUSTOMER SERVICE SPECIALIST: Responding to inbound calls Ability to review account activity using...
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IT Support Specialist
1 week ago
Glen Allen, Virginia, United States TEKsystems Full timeTEKsystems is seeking a skilled IT Support Specialist to join their team in Norfolk, Virginia. As an IT Support Specialist, you will be responsible for providing top-notch desktop support to end-users at remote locations.About the Job:This is a temporary position that will involve refreshing PCs, resolving incidents and requests, and providing exceptional...
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Field Support Specialist
2 weeks ago
Allen, United States SPS North America Inc Full timeJob Title: Field Service RepresentativeReports To: The Field Service Representative, will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. Job Overview: The Field Service Representative/Mailroom Specialist provides exceptional office and mail services in a "floating" capacity for positions where...
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Customer Service Specialist
6 days ago
Allen, Texas, United States Matt Wills - State Farm Agent Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Specialist to join our team at Matt Wills - State Farm Agent. As a key member of our sales team, you will be responsible for establishing strong relationships with customers, identifying their needs, and providing them with tailored insurance solutions.About the RoleThis is an...
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Allen, Texas, United States Motorola Solutions Full timeJob OverviewMotorola Solutions is seeking an experienced Customer Experience Director, Technical Support to lead our technical support operations. As a key member of our team, you will be responsible for ensuring exceptional customer experiences, aligning with business strategies, and driving key performance indicators.About the RoleThis is a high-profile...
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Customer Experience Specialist
1 week ago
Glen Allen, Virginia, United States Ulta Beauty Full timeAs a Customer Experience Specialist at Ulta Beauty, you will have the opportunity to make a positive impact on our guests' shopping experience. Key responsibilities include:Making eye contact and greeting each guest entering the store in a friendly and welcoming manner.Determining each guest's needs and answering questions about products and...
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Mental Health Therapist Specialist
1 week ago
Allen, United States BEACON BEHAVIORAL SUPPORT SERVICES Full timeAbout UsBeacon Behavioral Support Services is a leading network of psychiatric practices with over two decades of experience in the behavioral health industry. We're committed to reducing barriers and burdens for private practice owners, allowing them to focus on patient care.Salary & BenefitsWe offer competitive salaries and a comprehensive benefits...
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Customer Service Specialist- Overnight Shift
8 hours ago
Glen Allen, United States RemX Full timeRemX has an immediate opening for an OVERNIGHT shift- Customer Service Specialist. This is a great opportunity to work for a leading freight forwarder located in Richmond, VA. Shift: 10 pm -8:30 am Friday, Saturday, Sunday, Monday. Must be able to train during normal business hours. Location: Midlothian, VA/Hybrid work schedule The Customer Service...
