Customer Support Specialist

1 week ago


WinstonSalem, United States Vaco Full time

Join a dynamic organization as a Customer Support Specialist in a contract-to-hire role. In this position, you'll provide exceptional customer support via phone, email, and chat, addressing inquiries, product information, and order issues. You'll also strive to resolve complaints, maintain accurate records of customer interactions, and collaborate with other departments to improve service processes. Your insights on customer trends will be crucial in improving products and services.

  • Excellent communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Proficiency in customer service software and Microsoft Office
  • Prior customer service experience is a plus


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