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Boynton Beach, Florida, United States Retina Group of Florida Full time{"Job Title": "Patient Access Representative", "Job Summary": "We are seeking a Patient Access Representative to work on-site at our Boynton Beach Admin Office. The successful candidate will register patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments.", "Responsibilities": "Obtain,...
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Overview
For over 40 years, Retina Group of Florida has provided state-of-the-art retinal care with unsurpassed superior service to patients throughout South Florida. Using the most advanced methods, we diagnose and treat the full spectrum of retinal disorders.
Retina Group of Florida consists of 21 board-certified retina specialists and surgeons operating out of over a dozen retina clinics in East, South and Southwest Gulf Coast Florida. In 2023, we formally merged with our partner, Retina Associates of Sarasota. Together, we offer the most advanced treatment options and clinical trial opportunities for retina patients throughout Florida and beyond.
We are seeking full-time Patient Access Representatives to work on-site at the our Boynton Beach Admin Office. The Patient Access Representative registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.
Essential Duties and Responsibilities
- Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
- Contacts patients' families or physicians' offices to obtain missing insurance information.
- Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
- Collaborates with scheduling departments to identify add-on patients.
- Obtains necessary authorizations, pre-certifications, and referrals.
- Notifies patients of liabilities and collects funds.
- Maintains appropriate records, files, and accurate documentation in the system of record.
- Other duties as assigned
Minimum Qualifications
- High school diploma required; Bachelor's degree preferred
- Proven work experience as a Patient Access Representative; Minimum 2 years of relevant experience required
- Strong administrative and organizational skills
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office and data entry systems
- Ability to multitask and maintain strong attention to detail
- Compassionate and patient
- Ability to work independently and as a team player
- Strong organizational skills
- Ability to multitask and use critical thinking to complete tasks
- Ability to stay calm while working under pressure
