Resource Directory Specialist

1 week ago

Nashville, United States Wellist Full time

Wellist is seeking a Resource Directory Specialist reporting into our Director, Directory Call Center Operations at our Nashville, Tennessee location. You will make life easier for employees, patients, and their families by providing access to valuable resources such as financial assistance, emotional support, transportation, and beyond.

You will work on a team to call community resources to confirm and record vendor information so that Wellist users have access to the most accurate and helpful information when they need support. This includes effectively delivering the scripting specific to each category and entering all information completely, without error. This position offers a compensation rate of $21 per hour.

What You Will Do

  • Make high-volume outbound calls to vendors to verify and update contact information, services offered, geographic coverage, and other relevant details.
  • Confirm vendor credentials and ensure compliance with company quality standards.
  • Accurately document and update all vendor interactions and information in our database.
  • Identify and resolve discrepancies or incomplete data, following up as necessary.
  • Provide feedback on any patterns or issues observed during the verification process to support continuous improvement.
What You Bring to Wellist - Must Demonstrate
  • Strong communication skills, with a clear, professional phone presence.
  • High attention to detail and accuracy in data entry and record-keeping.
  • Previous experience in a customer service, call center, or data verification role is a plus.
  • Ability to work independently and manage time effectively.
  • Proficiency with CRM systems or similar database tools is preferred.
  • Strong data entry skills with attention to detail and accuracy.
  • Proficiency in typing with a minimum speed of 60 WPM.
  • Prior experience in a healthcare setting is a plus.
About Wellist

Wellist is a mission-driven digital health company leading the way in revolutionizing how employers enhance employee well-being while reducing costs. Our innovative solution delivers the "right resources at the right time," using a precision resource-matching platform, targeted activation campaigns, and employee-driven data. By simplifying benefits access and amplifying value from existing benefits partners, we help organizations improve employee outcomes and achieve significant cost reductions.

Wellist's outstanding contributions have been recognized by organizations including Fast Company (Most Innovative Companies 2024 - Human Resources), MassTLC (Most Innovative Technology of the Year), Rock Health (Top 50 in Digital Health, Diversity, Leadership), American Business Awards (Company of the Year, Silver Stevie) and BostInno (50onFire).

Why work here
  • A meaningful mission - join a team that makes a real difference for employees and their loved ones.
  • Outstanding benefits - excellent medical and dental insurance coverage, life & disability insurance, 3 weeks of PTO, and 401k contribution
  • Personal growth - opportunity to accelerate your career with a high-growth, high-impact wellbeing company.

  • Nesco Resource | Digital Content Specialist TN | nashville, tn

    6 days ago

    nashville, United States Nesco Resource Full time

    Job Description Job Title: Digital Content Specialist Department Name: Marketing Services Department Job Summary: The Digital Content Specialist applies digital marketing and content writing knowledge and expertise to support website and digital content marketing initiatives. Collaborating with multiple business units, owners, and key...

  • Nesco Resource | Administrative Support Specialist TN | nashville, tn

    6 days ago

    nashville, United States Nesco Resource Full time

    Job Title: Support Specialist -WFH Schedule: Monday – Friday, 40 hours per week Job Description: General Summary of Duties: The Support Contractor provides administrative support, focusing on obtaining, organizing, and transferring supporting documentation to assist the Dispute Resolution department in legal actions. This role collaborates closely...

  • Resource Directory Specialist

    7 days ago

    Nashville, Tennessee, United States Wellist Full time

    Company OverviewWellist is a pioneering digital health company dedicated to revolutionizing employee well-being by delivering personalized resources and support. Our innovative solution empowers employers to create a healthier, more productive workforce while reducing costs.

  • Nursing Resource Specialist

    1 week ago

    Nashville, Tennessee, United States Williamson Health Full time

    Are you a skilled and compassionate Registered Nurse looking for a challenging role in a dynamic healthcare environment? We are seeking an experienced RN to join our team as a Nursing Resource Specialist at Williamson Health in Franklin, Tennessee.About the RoleThis is a full-time rotating 12-hour position that requires coordinating and implementing nursing...

  • Client Services Specialist

    3 months ago

    Nashville, United States Nesco Resource Full time

    Job Title: Client Services Specialist II Department: Marketing Services Organization (MSO) Position Overview: As a Client Services Specialist II within the Marketing Services Organization, you will be instrumental in managing creative project intake and workflow using Adobe Workfront. Your role is pivotal in delivering efficient and optimized...

  • Nursing Resource Specialist

    7 days ago

    Nashville, Tennessee, United States Williamson Health Full time

    Job SummaryWe are seeking a highly skilled Nursing Resource Specialist to join our team at Williamson Health. This role plays a vital part in delivering exceptional patient care by mentoring and educating nursing staff.

  • Information Verification Specialist

    2 weeks ago

    Nashville, United States Wellist Full time

    Wellist is seeking a Resource Directory Specialist reporting into our Director, Directory Call Center Operations at our Nashville, Tennessee location. You will make life easier for employees, patients, and their families by providing access to valuable resources such as financial assistance, emotional support, transportation, and beyond. You will work on a...

  • Information Verification Specialist

    2 weeks ago

    Nashville, United States Wellist Full time

    Wellist is seeking a Resource Directory Specialist reporting into our Director, Directory Call Center Operations at our Nashville, Tennessee location. You will make life easier for employees, patients, and their families by providing access to valuable resources such as financial assistance, emotional support, transportation, and beyond. You will work on a...

  • IT Site Support Specialist

    6 months ago

    Nashville, United States Omni Inclusive Full time

    IT Site Support Specialist who will manage technical support services to all employees in supported offices. This is a hands-on role where the resource will provide both remote and desktop support as well as assist with projects like storage implementation, server and network upgrades and mobile computing reviews. The IT Site Support Specialist will be...

  • Client Services Specialist TN

    3 weeks ago

    Nashville, United States Nesco Resource Full time

    Job Title: Client Services Specialist IIIs this the next step in your career Find out if you are the right candidate by reading through the complete overview below. Department: Marketing Services Organization (MSO) Position Overview: As a Client Services Specialist II within the Marketing Services Organization, you will be instrumental in managing...

  • Client Services Specialist TN

    2 weeks ago

    Nashville, United States Nesco Resource Full time

    Job Title: Client Services Specialist IIIs this the next step in your career Find out if you are the right candidate by reading through the complete overview below. Department: Marketing Services Organization (MSO) Position Overview: As a Client Services Specialist II within the Marketing Services Organization, you will be instrumental in managing...

  • Client Services Specialist TN

    4 weeks ago

    nashville, United States Nesco Resource Full time

    Job Title: Client Services Specialist II Department: Marketing Services Organization (MSO) Position Overview: As a Client Services Specialist II within the Marketing Services Organization, you will be instrumental in managing creative project intake and workflow using Adobe Workfront. Your role is pivotal in delivering efficient and optimized...

  • Client Services Specialist TN

    1 week ago

    nashville, United States Nesco Resource Full time

    Job Title: Client Services Specialist II Department: Marketing Services Organization (MSO) Position Overview: As a Client Services Specialist II within the Marketing Services Organization, you will be instrumental in managing creative project intake and workflow using Adobe Workfront. Your role is pivotal in delivering efficient and optimized...

  • Client Services Specialist TN

    1 week ago

    nashville, United States Nesco Resource Full time

    Job Title: Client Services Specialist II Department: Marketing Services Organization (MSO) Position Overview: As a Client Services Specialist II within the Marketing Services Organization, you will be instrumental in managing creative project intake and workflow using Adobe Workfront. Your role is pivotal in delivering efficient and optimized...

  • Digital Content Specialist TN

    6 days ago

    nashville, United States Nesco Resource Full time

    Job Description Job Title: Digital Content Specialist Department Name: Marketing Services Department Job Summary: The Digital Content Specialist applies digital marketing and content writing knowledge and expertise to support website and digital content marketing initiatives. Collaborating with multiple business units, owners, and key...

  • Nesco Resource | Administrative Support Specialist TN | nashville, tn

    5 days ago

    Nashville, TN, United States Nesco Resource Full time

    Job Title: Support Specialist -WFH Schedule: Monday – Friday, 40 hours per week Job Description: General Summary of Duties: The Support Contractor provides administrative support, focusing on obtaining, organizing, and transferring supporting documentation to assist the Dispute Resolution department in legal actions. This role collaborates closely...

  • Administrative Support Specialist

    3 months ago

    Nashville, United States Nesco Resource Full time

    Job Title: Support Specialist -WFH Schedule: Monday – Friday, 40 hours per week Job Description: General Summary of Duties: The Support Contractor provides administrative support, focusing on obtaining, organizing, and transferring supporting documentation to assist the Dispute Resolution department in legal actions. This role collaborates closely...

  • Technical Support Specialist

    7 days ago

    Nashville, Tennessee, United States K2 Staffing, LLC Full time

    We are seeking a skilled Technical Support Specialist to join our team at K2 Staffing, LLC. As a Help Desk Support Level 2 Technician, you will be responsible for providing pre- and post-sales support to clients, deploying and managing Windows Servers and Active Directory, designing Local Area Networks, and implementing and monitoring network security.The...

  • Administrative Support Specialist TN

    6 days ago

    nashville, United States Nesco Resource Full time

    Job Title: Support Specialist -WFH Schedule: Monday – Friday, 40 hours per week Job Description: General Summary of Duties: The Support Contractor provides administrative support, focusing on obtaining, organizing, and transferring supporting documentation to assist the Dispute Resolution department in legal actions. This role collaborates closely...

  • Nesco Resource | Marketing Brand Content Manager

    6 days ago

    nashville, United States Nesco Resource Full time

    Project Alignment: Market BrandPlease submit portfoliosWhat are must-have desired traits/experiences that theManager would most like to see? 1. Experience in marketing, communications or brand strategy2. Excellent writing and interpersonal communications skills3. Experience in client services/stakeholdermanagementRequired/Preferred Experience: 5-7 years in...