Conference Services Manager

1 week ago

Atlanta, United States Westin Atlanta Airport Full time
About Us The Westin Buckhead Atlanta is a modern, newly refreshed retreat in an upscale community. The hotel has recently revitalized its public spaces, meeting rooms and guest rooms. At the Westin, our associates are treated like family. We offer competitive salaries, a complementary hot lunch, MARTA discounts and free self-parking. We also offer a variety of great incentives and participate in many community service projects. This hotel's motto is "Respect~Family~Trust". Apply today to join our great organization Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization We value U.S. military experience and invite all qualified military candidates to apply. Overview

Create the desired conference and meet clients' needs through active communication, planning, and team leadership.

Responsibilities
  • An understanding of both monthly forecasting and the annual budget process. 
  • Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction. 
  • Optimize room rental charges. 
  • Consistently participate in the re-booking of repeat business by having a track record of long term client relationships. 
  • Actively participate in industry related organizations (NACE, MPI). 
  • Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills. 
  • Comfortable with hotel site inspections and client presentations. 
  • Excellent creative skills to provide innovative set-ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus. 
  • Work closely with banquet department on operations and event execution, ability to quickly evaluate alternatives and decide on a plan of action. 
  • Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Convention Services Department. 
  • Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center. 
  • Excellent knowledge of computers, specifically Delphi, Word and Excel. 
  • Monitor group room blocks and pick up, generate detailed resumes for the operating departments. 
  • Ability to work with outside vendors to ensure client satisfaction for all events/groups.
  • Comply with attendance rules and be available to work on a regular basis. 
  • Perform any other job related duties as assigned.
Qualifications
  • Prior experience in the field of hospitality with specific experience in catering sales is essential.
  • Minimum of 1year within the Hospitality Industry required. 
  • Must have experience at a similar size and quality hotel. 
  • High School Diploma required; Bachelor's Degree preferred. 
  • Must possess excellent computer skills, including, but not limited to, use of Microsoft Word, Excel, and CI/TY 
  • Knowledge of sales skills, revenue management, training, and motivation of peers. 
  • Knowledge of hotel features, benefits, and competing hotels within the market. 
  • Ability to execute appropriate action plans. 
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. 
  • Ability to work effectively under time constraints and deadlines.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - youFor your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. 

Work today, get paid today We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

  • Senior Conference and Event Manager

    1 week ago

    Atlanta, Georgia, United States Westin Atlanta Airport Full time

    Key ResponsibilitiesCreate exceptional conference and event experiences for clients through effective communication, planning, and team leadership.

  • Bar Service Associate

    4 weeks ago

    Atlanta, Georgia, United States Emory Conference Center Hotel Full time

    Job SummaryWe are seeking a skilled Bar Service Associate to join our team at the Emory Conference Center Hotel. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment.Key ResponsibilitiesTake orders and serve beverages and light meals to guests in a courteous and efficient manner.Maintain cleanliness...

  • Sales Manager

    7 months ago

    Atlanta, United States Emory Conference Center Hotel Full time

    Overview: We are currently hiring for a Sales Manager. The ultimate mission of this role will be to solicit, sell, and contract rooms for the assigned markets in coordination with transient demand patterns and existing group business to maximize hotel rooms and related revenues. To accomplish this the Sales Manager will be responsible for maintaining...

  • KEMRON Environmental Services | Project Manager | atlanta, ga

    6 days ago

    atlanta, United States KEMRON Environmental Services Full time

    KEMRON Environmental Services, Inc. is an Employee-Owned companyJOB SUMMARY: A KEMRON Project Manager has responsibility for managing environmental investigation and remediation projects ranging from preliminary assessment to remediation and long-term O&M at leaking UST, chlorinated solvent plumes, Brownfield properties, and/or asbestos abatement/demolition....

  • Service Operations Manager

    4 days ago

    Atlanta, Georgia, United States CMG Services LLC Full time

    Job OverviewWe are seeking a seasoned Service Operations Manager to lead our commercial and multifamily service repair and replacement projects. This role requires strategic and tactical planning, ensuring safety, production, quality, and customer service standards are maintained.

  • Administrative Assistant, Client Services

    1 week ago

    Atlanta, United States JAMS Arbitration, Meditation, and ADR Services Full time

    Overview JAMS is committed to diversity and inclusion.A Brief Overview Provides concierge service and administrative support to clients. Offers a high level of client service to internal and external clients. Maintains Resolution Center appearance and provides base-level case support. Responsibilities What you will do * Provides professional...

  • Project Manager

    6 days ago

    Atlanta, United States KEMRON Environmental Services Full time

    KEMRON Environmental Services, Inc. is an Employee-Owned companyJOB SUMMARY: A KEMRON Project Manager has responsibility for managing environmental investigation and remediation projects ranging from preliminary assessment to remediation and long-term O&M at leaking UST, chlorinated solvent plumes, Brownfield properties, and/or asbestos abatement/demolition....

  • Director of Church Communications and Media

    1 week ago

    Atlanta, Georgia, United States North Georgia Conference of the United Methodist Church Full time

    Communications Director Role OverviewCentral United Methodist Church is seeking a skilled and experienced Communications Director to lead our marketing and communications efforts. This role involves overseeing audiovisual production, livestream services, and printed communications while managing volunteers to enhance the church's communications ministry.Key...

  • General Manager

    1 week ago

    Atlanta, United States Vensure Employer Services Full time

    Position Summary The ideal candidate should have strong management, sales, computer, written, and verbal communication skills. This position requires a blend of organizational skills with an adept proficiency in people skills. Interviewing, hiring, managing personnel, scheduling, budgeting, sales, training, and intuitive thinking all illustrate the needed...

  • General Manager

    7 days ago

    Atlanta, United States Vensure Employer Services Full time

    Position Summary The ideal candidate should have strong management, sales, computer, written, and verbal communication skills. This position requires a blend of organizational skills with an adept proficiency in people skills. Interviewing, hiring, managing personnel, scheduling, budgeting, sales, training, and intuitive thinking all illustrate the needed...

  • Sr. Product Marketing Manager, Security

    7 days ago

    Atlanta, United States Amazon Web Services, Inc. Full time

    Job ID: 2817359 | Amazon Web Services, Inc. Product Marketing is responsible for developing crisp, highly differentiated positioning and messaging for AWS and its services. We help AWS customers across industries and segments elevate their security using the industrys broadest and deepest portfolio of cloud services and solutions. We tell AWSs most important...

  • Sr. Product Marketing Manager, Security

    1 week ago

    Atlanta, United States Amazon Web Services, Inc. Full time

    Job ID: 2817359 | Amazon Web Services, Inc. Product Marketing is responsible for developing crisp, highly differentiated positioning and messaging for AWS and its services. We help AWS customers across industries and segments elevate their security using the industry’s broadest and deepest portfolio of cloud services and solutions. We tell AWS’s most...

  • Sr. Product Marketing Manager, Security

    1 week ago

    Atlanta, United States Amazon Web Services, Inc. Full time

    Job ID: 2817359 | Amazon Web Services, Inc. Product Marketing is responsible for developing crisp, highly differentiated positioning and messaging for AWS and its services. We help AWS customers across industries and segments elevate their security using the industry’s broadest and deepest portfolio of cloud services and solutions. We tell AWS’s most...

  • Sr. Product Marketing Manager, Security

    7 days ago

    Atlanta, United States Amazon Web Services, Inc. Full time

    Job ID: 2817359 | Amazon Web Services, Inc. Product Marketing is responsible for developing crisp, highly differentiated positioning and messaging for AWS and its services. We help AWS customers across industries and segments elevate their security using the industrys broadest and deepest portfolio of cloud services and solutions. We tell AWSs most important...

  • Service Manager

    1 month ago

    Atlanta, United States PPD Home Services LLC Full time

    Job DescriptionJob Description1. Do you consistently go above andbeyond to provide exceptional customerservice, yet feel unappreciated orunheard by your current company?2. Do you often find yourself taking onadditional responsibilities and helpingcoworkers with their mistakes, withoutrecognition or support in return?3. Are you passionate about...

  • Artera Services | Executive Assistant | atlanta, ga

    3 days ago

    atlanta, United States Artera Services Full time

    Job Title: Executive Assistant to the CPO and CLO Location: Atlanta, GA Reports To: Executive Assistant to the CEOJob SummaryWe are seeking a highly organized, proactive, and professional Executive Assistant to provide dedicated support to the Chief People Officer and the Chief Legal Officer. The ideal candidate will act as a strategic partner, ensuring...

  • Sr Manager, IT Customer Service

    2 months ago

    Atlanta, United States AmeriCold Logistics Full time

    Primary Responsibility : The Sr. Manager, IT Customer Service is responsible for the Service desk and End-user computing teams initiation, design, transition, ongoing maintenance, support, and continuous improvement of the Americold Customer Service Team across the entire IT service management lifecycle. What You'll Do : o Handle critical incidents with a...

  • General Manager

    6 days ago

    Atlanta, United States Vensure Employer Services Full time

    Position Summary The ideal candidate should have strong management, sales, computer, written, and verbal communication skills. This position requires a blend of organizational skills with an adept proficiency in people skills. Interviewing, hiring, managing personnel, scheduling, budgeting, sales, training and intuitive thinking all illustrate the needed...

  • Foster Care Case Manager

    1 week ago

    Atlanta, United States BrightSpring Health Services Full time

    FOSTER CARE CASE MANAGERJob LocationsUS-GA-ATLANTAIDLine of BusinessStepStone Family & Youth ServicesPosition TypeFull-TimePay MinUSD $43,888.00/Yr.Pay MaxUSD $43,888.00/Yr.Our CompanyStepStone Family & Youth ServicesResponsibilitiesThe Foster Care Case Manager works under the supervision of the Program Manager. They are responsible for the delivery of case...

  • General Manager

    6 months ago

    Atlanta, United States Authority Brands Full time

    General Manager (Electrical Home Service ) Atlanta, GA, USA ● Marietta, GA 30066, USA Req #239 Thursday, June 13, 2024 Authority Brands Inc. headquartered in Columbia, MD is a leading provider of home services, building brands that support the success of our franchisees, as well as bettering the lives of the homeowners we serve and the people we...