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Dispatcher I

4 months ago

Houston, United States EPCO Corporate Full time

Enterprise Products Partners L.P. is one of the largest publicly traded partnerships and a leading North American provider of midstream energy services to producers and consumers of natural gas, NGLs, crude oil, refined products and petrochemicals. Our services include: natural gas gathering, treating, processing, transportation and storage; NGL transportation, fractionation, storage and import and export terminals; crude oil gathering, transportation, storage and terminals; petrochemical and refined products transportation, storage and terminals; and a marine transportation business that operates primarily on the United States inland and Intracoastal Waterway systems. The partnership's assets include approximately 50,000 miles of pipelines; 260 million barrels of storage capacity for NGLs, crude oil, refined products and petrochemicals; and 14 billion cubic feet of natural gas storage capacity. The Dispatcher I is primarily responsible for dispatching Company and contract drivers in their assigned area. Other responsibilities include, but are not limited to:

  • Direct the work of assigned drivers in an efficient and effective manner.
  • Assign internal and contract drivers and vehicles to transport all commodities.
  • Coordinate driver assignments according to customer requests in compliance with DOT regulations, Company practices and policies.
  • Communicate with customers to determine requirements and driver schedules and availability.
  • Maintains positive relations with customers and field personnel.
  • Notify drivers of assignments and enter assignment data into the Transportation Management System.
  • Coordinate operational issues with operational leadership team.
  • Initial contact person to respond to emergencies.
The successful candidate will meet the following qualifications:

  • A minimum of a high school diploma or G.E.D. equivalent is required.
  • Ability to work a rotating day/night shift schedule.
  • An Associates or Bachelors degree is preferred.
  • The ability to perform basic mathematical calculations, such as, percentages, ratios and proportions to practical solutions is required.
  • Basic computer skills such as: opening, creating and updating content in MS Word documents and Excel spreadsheets is required.
  • Ability to assume responsibility, be flexible, perform duties and handle multiple tasks under potentially stressful and/or hazardous conditions.
  • The ability to effectively communicate in English, both verbally and in writing, with other individuals, teams, customers, and stakeholders of the business, at various levels of the organization, in a business like and professional manner is required.
  • Takes initiative and is proactive in addressing issues. Quickly and efficiently completes tasks.
  • The ability to demonstrate conscientiousness, dependability and commitment to the role, team and company.
  • The ability to work in a fast paced environment with less definition, policy, and bureaucracy.